- Category: Key Notes
- Last Updated: Wednesday, 15 April 2020 12:31
- Published: Tuesday, 14 April 2020 21:30
- Written by Katy Patrick
First, we'd like to share a note with you from James Burts, Keystone Executive Vice President,
"Dealing with the new realities of Covid-19 has certainly been a very strange time. At Keystone, we began having staff wanting to work from home and self-isolate on March 12th, and over the following 2 weeks had increasing numbers of staff opting to work from home. As of March 30th, our local county mandated that we all self-isolate and work from home. I certainly hope you’ve not seen a change in our ability to support you all.
Fortunately, we’d already taken the steps necessary to allow all our staff to work from home effectively— steps we’d taken expecting that it would help us in the event of a snowstorm or hurricane that made roads unsafe. Instead, the road are nearly empty, but it’s simply getting people together that’s unsafe. Who would have thought??
We continue to be available to help you and your staff in anyway we can. Whether that’s helping create new workflows to quarantine materials, or helping your staff work on record cleanup while they are working from home without access to your collection— we are here for you all. We have provided some ideas for managing these strange times on KlasUsers.com, and are always interested in hearing other ideas you may have. If you have any questions, or any ideas that you would like to implement, please reach out to us. We’ll be happy to help talk through your thoughts, and help address your needs."
Next up, as part of our ongoing work to support you, a few more tips and tricks, this time for:
- Strategies for serving patrons when you have a restricted card run
- Blocking service to prisons or other institutions
Or you can follow these links for our previous suggestions:
- How can you connect to KLAS if you use a Mac?
- How can I quickly increase the number of books we're sending our patrons and / or titles we're duplicating onto a cartridge for them?
- Do I need to shut off Nightly?
- WebOPAC Notice
- Emailing your newsletter
- Record clean-up