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What's New

  • A New & Improved klas.com

    A New & Improved klas.com

    In March of this year, Katy and I undertook a rather large project that we're now happy to see come to fruition. For the past few years, we've been discussing updating the look and feel of Keystone's website with the goal of creating something more modern, with some additional features, but still maintaining our commitment to providing info on an easy-to-use and easy-to-navigate site. To help us with this endeavor, we chose to work with Alison Meeks of AM Graphix. We're excited to say that as of yesterday, the new and improved klas.com is now live!

    The content we previously provided is still available, but we hope we've enhanced it and made it all easier to find. One of the great new features we added for current KLAS Users is the ability to submit a "Support" request from any page on the site using the "Support" button in the right-hand corner. Also, the whole site is mobile-friendly and responsive to the size of your browser window.

    Below are some additional screenshots of the shiny, new klas.com. We invite you to spend some time checking it out!

    The Current Customer OPACs page has been updated to a modern, graphical style, showcasing the logo of each library or organization in addition to the text name. It has also been broken into new sections: Featured, Talking Book Libraries, and Instructional Resource Centers. (Note: Prefer a text-only approach? We've added that version of the list to the KLASusers.com menu!)

     Screen Shot 2020 07 28 at 11.46.53 AM

     

    The Products and Services: Scribe Duplication System page is new! It includes information about the Scribe, as well as some photos.

     Screen Shot 2020 07 28 at 11.45.45 AM

     

    We've included some new testimonials from KLAS users on the home page. Thank you to everyone who provided a quote for us--we appreciate your kind words and support!

    Screen Shot 2020 07 28 at 11.43.35 AM

     

    Finally, this is and will be an ongoing effort. Now that the new look and new organization is in place, we have plans to edit much of the content, so we'd love to hear your feedback!

     

  • Reviewing the Refreshed KLASUsers.com

    Screenshot of the new KLASusers.com home page

    As announced yesterday (and clearly visible from visiting the site) KLASUsers.com has undergone a pretty big redesign and refresh. We've added new features and functionality, but also reassessed how we organize content to make it easier to find and use. Some of the most important things to know about the redesign are:

    1. The new Knowledge Base & KLAS News menu items
    2. Logged-in users can now comment on articles
    3. Using article tags to find what you need
    4. The site's enhanced search functionality
    5. The log-in function is now available from every page, and won't redirect you from whatever you are currently viewing
    6. A Support button on all pages gives you a quick shortcut to contact Keystone Customer Support anytime you need help

    Today I want to talk about the first four on the list... 

    Knowledge Base & KLAS News

    All still-relevant articles from the old klasusers.com are still available, but the old menu items have been collected under the new overarching categories of Knowledge Base and KLAS News.  This simplifies the Main Menu, and should keep you from needing to guess whether the info you need is in a document or a recording.

    The main page for each of the new menu items will display the most recent articles in that general category, and a link to the related subcategories can be found at the bottom of the page.

    A screenshot showing the Subcategories and page selector at the end of the KLAS News main page. The Subcategories are in as H3 headings.

    Under Knowledge Base, you will find two subcategories:

    1. Recordings, including general and customer specific training and webinars
    2. Documents, including MARC Record Updates, Release Lists, and quick reference

    KLAS News' subcategories include:

    1. Key Notes Blog posts
    2. Events
    3. KLAS Users' Group info

    The five most recently added or updated articles in each category are also listed in the site's footer, so you can easily jump to the new content from any page. We hope this reorganization will help you get to the content you want quicker and easier, without needing to remember where things are filed away.

    Screenshot of the footer section showcasing the most recent content. Knowledge Base and News / Events are the headers at H3.

    Article Commenting

    We're excited to see how this new feature adds to our site! Logged in users now have the ability to comment on any article on KLASUsers.com.

    If you aren't logged in, you can still view any posted comments, but to add a comment you will need to log in, either from the comments section or the link at the top of the page. All comments can be viewed from the article page itself, or in the forum, so it's easy to find the latest discussion! New comments are visible right away with no approval necessary, although our site administrators can moderate comments if needed.

    We hope you will find this a great new way to ask for more information or provide feedback--we'd truly love to hear when you find an article interesting or useful, or if there's something you'd like to add to the discussion. We challenge you to make this the first article you comment on!

    Screenshot with a snippit of text from the end of an article, followed by

    Article Tags

    You will now see subject Tags listed on all article previews and at the top of all full articles. These words or phrases are ways of categorizing articles and such with similar content. For, example you can select the "duplication on demand" tag to see a list of all articles with that tag applied.

    Screen Shot of an article preview, with several tags including Duplication on Demand. Each tag is visually similar to a button, and allow the user to select that tag to browse the whole category.

    We have actually been tagging articles all along, but the new site puts them "front and center" so you can easily spot them or quickly click through to a category you want to browse more of. We've also reviewed the tags we used previously to streamline them and make sure we're using the feature in the most useful way. If you find examples of misapplied or missing tags, please let us know. Also, don't be afraid to speak up if you feel we need to add a new tag!

    Enhanced Search Capabilities

    This might be the thing I am most excited about (unless it's article comments... we're really excited about the comments). I love when I can easily create and execute a search to find just what I'm looking without any muss or fuss. The search bar allows you to seamlessly search for anything from anywhere with a simple keyword search.

    You can also choose to employ additional Search Options such as looking for all (or any) instances of the word or the exact phrase as typed to narrow down the results to exactly what you want to see. You can also choose how you want your results displayed. Options include: Newest or oldest first, most popular, alphabetical, etc. If you only want to look in a certain area of the site, there's also options to limit your search that way. Finally, you can also control how many results you see on each page using the "Display #" drop-down.

    Screenshot of a search for

    We know y'all are busy, so the faster and easier it is to find what you need, the better. We hope the new site search will allow you to jump right to the info you need.

    Final Notes

    We've put a lot of thought and effort into the refresh, but with increasing "technical difficulties" from the old site, we went live before we had the chance to test the site as well as we would have liked. If you encounter any problems with the new site or spot something we missed! In particular, if something is not accessible, please let us know! The reorganization and the big changes to the look and feel of the site may take a little getting used to, but we hope you'll all agree that this is a big step forward for KLASUsers.com.

KLAS Users - Keystone Systems, Inc. logo

Keystone Systems, Inc.
8016 Glenwood Ave., Suite 200
Raleigh, NC 27612
800-222-9711