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KLASUsers Group

  • 2018 NLS KLAS Users' Group Meeting Minutes

    Below are the minutes taken during the KLAS Users' Group meeting held at the National Library Service 2018 Conference.

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  • 2019 KLAS Users' Group Bylaws Update

    An updated version of the KLAS User Group bylaws was presented to the KLAS Users' Group on at the annual business meeting on June 6, 2019. The members of the Users' Group then proceeded to vote online to accept the bylaws with all suggested revisions effective July 1, 2019.

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  • 2019 NLS Northern / Midlands Regional KLAS Users Meeting

    Below is the presentation given at the NLS Northern / Midlands Regional Conference in NYC on April 10. 2019 in PowerPoint and .PDF format.

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  • 2019 NLS Western / Southern Regional KLAS Users Meeting

    Below is the presentation given at the NLS Western / Southern Regional Conference in San Antonio on May 8, 2019 in PowerPoint and .PDF format.

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  • 2020 KLAS Users' Group Vice President Candidate

    2020 KLAS Users' Group Vice President Candidate

    A link to vote in the officer election will be sent to a designated representative of each KLAS library / organization.

    The deadline to vote is Friday, July 17.

    Biographies and Statements of Purpose of Candidate for Vice President


    Michael Lang, Director, State Library of Kansas, Talking Books Service

    Biography

    Michael Lang is the Director of the State Library of Kansas, Talking Books Service in Emporia. He has been with Kansas Talking Books since 2015. Prior to that Michael worked in a small public library and in student services roles at various institutes of higher education in Kansas. He is a member of the KLAS Programming Committee and his local Friends of the Library board.

    Statement of Purpose

    To encourage greater participation from KLAS users via the many platforms provided by Keystone and learn from other KLAS users how to better serve our community.

  • 2020 KLAS Users' Group Vice President Election

    As directed and defined by the most recent update of the Bylaws of the KLAS Users' Group as approved in June 2019, an election to select a new Vice President needs to occur. Therefore, current KLAS Users' Group Officers met to discuss and determine a timeline for such. Below are the relevant dates as approved:

    • June 1 = KLAS Users' Group Vice President Nomination Period Opens
    • June 19 = KLAS Users' Group Vice President Nomination Period Closes
    • June 25 = Vice President Nominee Bios due
    • June 29 = Vice President Nominee Bios Published and Online Voting Period Opens
    • July 17 = Vice President Nominee Bios Published and Online Voting Period Closes
    • July 28 = KLAS Users' Group Officers' Transition Meeting
    • August 1 = Official Installation of new KLAS Users' Group Vice President

    The duties of the Vice President are defined in "Article VI. Officers" of the KLAS Users Group Bylaws include:

    Vice-President: The Vice-President shall serve in a mentoring and leadership capacity to learn about the responsibilities of the Users’ Group, and shall assist the President with designated duties. May be required to perform President’s duties if the President is unavailable. The Vice-President shall also serve on at least one committee outlined in Article VII. The Vice-President assumes the office of President at the end of the term of the standing President in office.

    All names for nominees or questions about the process should be sent to Chandra Thornton (), President, KLAS Users' Group, and Erin Pawlus (), Secretary, KLAS Users Group.

  • 2021 in James' Rearview

    A street sign with two arrows pointing in opposite directions. The lower arrow points left and has 2021 with a red slash over it. The top arrow points right and has 2022 on it. In the background is a green traffic light, signaling that we are good to go for 2022!
  • 2021 KLAS Users' Conference Take 2

    2021 KLAS Users' Conference Take 2

    First, we want to thank everyone who responded to our 2021 KLAS Users' Conference Planning Survey. We heard you, and we're moving forward based on your input.

    The Program and Logistics Committees, the KLAS Users' Group Officers', and Keystone staff have been working diligently to figure out how to shift the conference to an online event. We're really embracing our conference theme of "Challenges, Changes & Creativity"! In the past few weeks, we've shifted our planning timeline and had discussions about dates, schedule, event management software and services, registration costs, session proposals, and more.

    Today, we're excited to share that the 2021 KLAS Users' Conference will be June 7-10, 2021 with the below proposed schedule for each day:

    Eastern Time Pacific Time Session Type
    11:30-1:30 PM 8:30-10:00 AM General
    1:00-1:10 PM 10:00-10:10 AM Break
    1:10-2:00 PM 10:10-11:00 AM Breakout
    2:00-3:00 PM 11:00 AM-Noon Lunch
    3:00-3:50 PM Noon-12:50 PM Breakout
    3:50-4:00 PM 12:50-1:00 PM Break
    4:00-5:00 PM 1:00-2:00 PM General

    To give all our attendees the best experience possible, we're planning to use an online event platform. We've evaluated a number of different ones and currently plan to use PheedLoop. Last week, the Planning Committees and Users' Group Officers had an opportunity to see the event participant side of the platform and were impressed with their available features for networking, session scheduling and access, and extensive accessibility options.

    Using this platform, conference attendees will be able to attend sessions live or review the recordings later on, message each other privately or in subject groups, and even share files with their fellow users. While it can't fully replicate the feeling of all sitting around the same table, we hope that this format will allow us to bring as much of the full conference experience as possible.

    Individual and group registration rates are still being finalized and will be announced soon.

    We're hoping more KLAS Users will be able to participate in this year's conference than ever before, since there is no travel required! See you there!

  • 2021 KLAS Users' Group Business Meeting Minutes

    Screenshot of the first paragraph of the 2021 KLAS Users' Group Business Meeting Minutes document.

    The minutes of the 2021 KLAS Users' Conference which occurred on Thursday, June 10 at 11:30 AM Eastern Time / 8:30 AM Pacific during the 2021 KLAS Users' Conference are below.

  • 2021 KLAS Users' Group Vice President & Secretary Election

    Blue Ballot Box icon

    As directed and defined by the most recent update of the 2019 KLAS Users' Group Bylaws Update, an election to select a new Vice President and Secretary needs to occur. Therefore, current KLAS Users' Group Officers met to discuss and determine a timeline for such. Below are the relevant dates as approved:

    • May 20 = KLAS Users' Group Vice President / Secretary Nomination Period Opens
    • June 1 = KLAS Users' Group Nomination Period Closes
    • June 4 = Nominee Bios & Headshots due
    • June 7 = Nominee Bios Published
    • June 10 = If only one candidate is nominated for an office the election will proceed at the Users' Group Business Meeting. If more than one nominee for an office, an online election will occur within 30 days after the conference.
    • July 28 = KLAS Users' Group Officers' Transition Meeting
    • August 1 = Official Installation of new KLAS Users' Group Secretary and Vice President

    The duties and terms of office of the Secretary and Vice President as defined in "Article VI. Officers" of the KLAS Users Group Bylaws include:

    Duties:

    Secretary: The Secretary shall take minutes for the Users’ Group business and administrator’s meetings as well as those for other committees unless otherwise provided. The Secretary shall also serve on at least one committee outlined in Article VII.

    Vice-President:The Vice-President shall serve in a mentoring and leadership capacity to learn about the responsibilities of the Users’ Group, and shall assist the President with designated duties. May be required to perform President’s duties if the President is unavailable. The Vice-President shall also serve on at least one committee outlined in Article VII. The Vice-President assumes the office of President at the end of the term of the standing President in office.

    Terms of Office:

    The Vice President is an elected position that serves a term of one year and then becomes the President

    The Secretary is an elected position that serves a term of two years and can stand for re-election at the end of their first two-year term.

    All names for nominees or questions about the process should be sent to Jen Buzolich (), President, KLAS Users' Group, and Michael Lang (), Vice President, KLAS Users Group.

  • 2021 Online KLAS Users' Conference

    2021 Online KLAS Users' Conference

    Below you will find the latest udpated about the 2021 ONLINE KLAS Users' Conference. Please let us know if you have any questions or need additional information.

    2021 KLAS Users' Conference Website & Attendee Portal:

    Theme: Challenges, Changes & Creativity

    Overview Schedule:

    Screenshot of KLAS UC 2021 Overview Schedule

    Format:

    To give our attendees the best experience possible, we will be using the PheedLoop online event platform. The Planning Committees and Users' Group Officers had an opportunity to see the event participant side of the platform and were impressed with the features for networking, session scheduling and access, and extensive accessibility options.  

    Using this platform, conference attendees will be able to attend sessions live or review the recordings later on, message each other privately or in subject groups, and even share files with their fellow users. While it can't fully replicate the feeling of all sitting around the same table, we hope that this format will allow us to bring as much of the full conference experience as possible.

    Registration:

    Go here to begin your 2021 KLAS Users' Conference attendee registration

    The deadline to register is 8:00 PM Eastern / 5:00 PM Pacific Friday, June 4. If you have any questions about the group registration process, check out this step-by-step for a detailed explanation with screenshots.

    Conference Registration is now open!To make this year's process easier than ever, we chose to use the PheedLoop platform to handle registration and even credit card payments. Yes, you can pay via a credit card this year! If you prefer or need to still pay by check, you can also download an invoice directly from the registration page.

    • $25 for individual attendee tickets
    • $50 for small group tickets (2-5 persons)
    • $100 for large group tickets (6-10 persons)

    Group Ticket Purchases: Example: To purchase one Large Group Ticket for 10 people, select 1 "Large Group Ticket" with your name listed as the "Attendee". Then proceed through the payment and checkout options and then add the other 9 persons as "complimentary ticket" holders when prompted to do so. Each listed attendee will be emailed their ticket info separately. An organization can purchase whatever combination of individual, small, and large group tickets makes sense for the number of staff they want to attend. For example, a library can purchase one small group and one large group ticket for a total of $150 to cover up to 15 attendees.

    Registration fees go towards the conference platform and video streaming services. This is not intended to be a profit-generating event! That said, the math on this kind of thing is difficult. The per-attendee cost of the event will vary significantly based on how many attendees we have, and while we have a lot of experience budgeting for and operating an in-person conference, an online conference is new to us. If we find that we undershot on the registration fees, Keystone will cover the additional costs. If we end up generating a little extra, it will be used towards the next conference.

  • 5/20/2021 KLAS Users' Roundtable: DoD Tips & Tricks for Serving Patrons

    Sam Lundberg moderates the 5/20/21 KLAS Users' Roundtable.

    Below is the recording and chat transcript for our KLAS Users' Roundtable: Duplication on Demand Tips & Tricks for Serving Patrons that was held on Thursday, May 20, 2021. (57:24 Run Time)

    Chat Transcript

  • APH 2021: KLAS IRC / IMC Users' Meeting

    Screen capture of the KLAS IRC / IMC Users' Meeting at APH 2021 meeting recording.

    The recording of our October 12, 2021 KLAS IRC / IMC Users' Group Meeting held as part of the APH 2021 Annual Meeting is now available.

    During this meeting, we shared IRC-specific features and functionality added to KLAS since our August 24, 2021 KLAS New Features webinar, upcoming development, Q&A, and discussion including a status update on the ongoing project to integrate KLAS with APH. At this time, we expect our customers to be able to submit APH orders from KLAS in the fourth quarter of 2021, and we plan to be able to automatically pul APH catalog info into KLAS by the first quarter of 2022. 

  • Connecting with KLASusers

    Connecting with KLASusers

    Prior to the 2019 KLAS Users' Conference, Katy and I received a request to present about the different ways we send out communications and what platforms are available to users to share info with one another. On Thursday morning at the conference, we shared our "Connecting with KLASusers" presentation on this topic... and we decided to use the presentation as an opportunity to learn just what folks in the audience knew about our communications platforms and efforts.

    Connecting with KLASusersThe agenda of the presentation started with klasusers.com, including the Key Notes blog, various resources on the site, as well as some tips and tricks on navigating the discussion forums. We then took some time to discuss the KLASusers e-list and share info about Keystone's social media presence.

    Also, during the course of the presentation, we had anyone who wished to participate answer questions in a live poll. It was very interesting to see how many folks were and were not aware of who usually writes our Key Notes blog post and what kind of content they wanted to see more of. (And of course, we couldn't help but have a little fun with it.)

     Connecting with KLASusers

    This week we wanted to share the presentation for those who were not at the conference so they have the opportunity to learn about all the different ways we try to share tips, ask questions, and share the latest news about KLAS. Also, we want you to know what communications channels are available to you as a user and how to make sure you're not missing out on important info. You can access the PowerPoint via the below link.

    • Connecting with KLASUsers.com - PowerPoint

     

    Another great resource to learn about how to stay up to date with the latest blog posts, forum discussions, etc. is the "Tips for dealing with klasusers.com FOMO" Key Notes blog from March of 2018 which including how to subscribe to specific discussion forum threads or categories, "favorite" forum topics, and the best way to find the latest Key Notes blog post and forum posts.

     Connecting with KLASusers

    Please be sure to let us know if you have questions about these resources and / or how to use them.

  • Future IRC User Relevant Events

    Future IRC User Relevant Events

    Today's KeyNotes blog post is all about upcoming IRC / IMC KLAS user-relevant events, including:

    • IRC KLAS Administrator Online Training
    • KLAS IRC / IMC Users' Group Session at the virtual APH 2020 Annual Meeting
    • 10/22/2020 KLAS IRC Users' Roundtable

    2021 KLAS Users' Conference

    Read on for more details about each of these...

    IRC KLAS Administrator Online Training 


    In September, we conducted our first online KLAS Administrator's Training session. Next week's blog post will share details and feedback about how it went. Before that, however, I want to share the news that we are planning to offer it again and want our next session to be IRC focused. The thing is... we need your help to figure out when to schedule it so it works best for those attending.

    The training is held over the course of a week, Monday through Thursday, with two sessions each afternoon (to allow participants to join from any time zone), and includes pre-class worksheets that we recommend filling out to prepare for each session and a printed Administrator's Reference manual which will be mailed to you. This training is limited to attendees who have a KLAS Administrator role, including the authority to change records and policies for their KLAS system. If you fit this description and wish to participate, please complete this short survey to help us determine the best time to offer it.

    Administrator training costs $600 per attendee, but the online format means that there is no longer any need for additional travel costs.

    KLAS IRC / IMC Users' Group at APH 2020 Annual Meeting


    We hope all IRC / IMC staff who registered for the virtual APH 2020 Annual Meeting plan to join us for the KLAS IRC / IMC Users' Meeting at 10 AM ET / 7 AM PT on Thursday, October 8. This year's session is limited to one hour because of the compressed conference schedule, so our plan is to:

    • present some highlights of what we've added to KLAS for IRCs, and what's coming next
    • share some news about upcoming IRC focused training
    • have a bit of time for Q&A

    10/22/2020 KLAS IRC Users' Roundtable


    10 22 2020 IRC Users RoundtableAdditionally, knowing the limited time we will have during the APH Conference, the KLAS Program Committee decided our next KLAS IRC Users' Roundtable will be held Thursday, October 22 at 3 PM ET / Noon PT. We're excited to announce that Jared Leslie, AZ IRC, will be moderating the session. We hope it will be an opportunity to continue the discussion on any topics we don't have time to fully address during the APH meeting, provide more time for users to share feedback and tips and tricks, and an additional opportunity to demo new features and functionality.

    • Log-in information will be posted to the KLASUsers e-list and in the "Upcoming Webinars & Roundtables" article approximately one week prior to the roundtable.

    2021 KLAS Users' Conference

    Finally, we want to remind you that we're are in the process of planning an in-person 2021 KLAS Users' Conference (with the knowledge that we need to be willing to adapt and change depending on the state of COVID-19). At this time, the plan is for it to be held at Tennessee School for the Blind in Nashville from June 29-July 1, 2021. This will be our first biennial conference AND the first hosted by an Instructional Resource Center. Accommodations information will be available in the near future.

    We sincerely thank Dr. Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee School for the Blind for being willing to host for 2021 KLAS Users' Conference. We look forward to working with you to plan an informative, inspirational, and rewarding experience for all our attendees. The Program and Logistics Committees are already actively meeting with the goal of bringing you a well-planned conference offering opportunities for sharing great ideas and learning new ways to use KLAS to help improve the services your organization provides.

  • January 2021 KDAC Survey

    January 2021 KDAC Survey

    Your KLAS Development Advisory Committee (KDAC) member-representatives want to hear if you have input for our next meeting to be held January 19, 2021. Therefore please complete this survey to share your input with us, and please know we sincerely appreciate your thoughts and feedback.

  • June 2019 Proposed Users' Group Bylaws Updates

    This is the final draft of the proposed bylaws changes for the KLAS Users' Group. Changes were made to allow for a smoother officer transition for the positions of President and Vice President, incorporate language relevant to elections and content planning in non-conference years and / or in addition to the conference, and to make the group more inclusive of all organizations that use KLAS. Go here to review the current KLAS Users' Group bylaws as approved on May 5, 2016.

    A link will be sent to a designated representative of each KLAS library / organization to vote on these changes. Voting must be conducted within 30 days and a 2/3 majority is required to approve the changes.

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  • KLAS "USERS" Conference

    You have heard Keystone staff say it before, and you'll likely hear us say it again.

    "It is the KLAS Users' Conference."

    Today, I want to take the opportunity to recognize those users who have already contributed greatly to the logistical and programming for the 2018 KLAS Users' Conference. This conference is based on feedback and suggestions we receive from your survey responses, ideas brought up during conference calls, what you request and what you are willing to present and coordinate.

    Thank you to those who have attended, will be attending, have sent us your thoughts and ideas, and who have stepped up to moderate a Birds-of-a-Feather discussion, present a general session, or help put together attendee welcome packets.

    But, most especially, thank you to the Logistics and Program Committees and the KLAS Users' Group Officers. You participate in conference calls, send emails, give me honest feedback, and help shape the conference for each attendee, presenter, and member of the Keystone staff. This is my note of appreciation for all of your time and effort. You are wonderful to work with, and I could not do my job without each of you. Thank you.

    KLAS Users' Group Officers:

    • Craig Hayward, KLAS Users' Group President, North Carolina Library for the Blind and Physically Handicapped
    • Chandra Thornton, KLAS Users' Group Vice President, Palm Beach County Library System Talking Books Library
    • Erin Pawlus, KLAS Users' Group Secretary, Arizona Braille and Talking Book Library

    2018 KLAS Users' Conference Logistics Committee:

    • Craig Hayward, KLAS Users' Group President & Logistics Committee Chair, North Carolina Library for the Blind and Physically Handicapped
    • Nancy Reese, KLAS UC 2018 Host, Idaho Commission for Libraries Talking Book Library
    • Pat Herndon, KLAS UC 2017 Host, Georgia Library for Accessible Statewide Services
    • Edith Gavino, KLAS UC 2016 Host, Braille Institute Library Services
    • Andrew Shockley, KLAS UC 2015 Host, Oklahoma Library for the Blind and Physically Handicapped
    • Debbie Martin, Brevard County Talking Books Library
    • John Mugford, New Mexico Library for the Blind and Physically Handicapped
    • Sarah Smedley, Palm Beach County Talking Books Library

    2018 KLAS Users' Conference Program Committee:

    • Chandra Thornton, Program Committee Chair, Palm Beach County Library System Talking Books Library
    • Sue Walker, KLAS UC 2018 Host, Idaho Commission for Libraries Talking Book Service
    • Erin Pawlus, Arizona Braille and Talking Book Library
    • Teneka Williams, KLAS UC 2017 Host, Georgia Library for Accessible Statewide Services
    • James Gleason, KLAS UC 2014 Host, Perkins Library
    • Cyndi Hammonds, California Department of Education
    • Amy Ravenholt, Washington Talking Book and Braille Library Katy Patrick, Keystone Systems

    If you have the opportunity, please take a minute to express your gratitude to these people for their contributions.

  • KLAS at Virtual APH 2020 Annual Meeting

    KLAS at Virtual APH 2020 Annual Meeting

    In addition to the move to an online meeting, the APH staff have also made some changes to the usual schedule. Things are starting a bit later each day to accommodate persons in western time zones and the schedule is a bit more compressed, but many of the typical sessions are still being offered, such as the tours of APH. We're already making plans for the KLAS Users' Group Meeting which will be on Thursday morning of the meeting as usual, but our start time will be a bit later than normal at 10 AM Eastern / 7 AM Pacific.

    Unfortunately, being virtual means we won't be able to provide breakfast for our attendees, but we do encourage you to grab a cup of coffee or tea at home and join us for the KLAS IRC / IMC Users' Group meeting. We will share recent updates to KLAS and Keystone services, plans for upcoming development, and provide opportunities for feedback and Q&A. If you have any topics or questions you'd like us to be sure we address, please post them to the klasusers.com IRC / IMC discussion forum and / or email Drea () or Katy () with your suggestions.

    So remember, if you want to attend the KLAS Users' Group session at the Virtual APH 2020 Annual Meeting, register for the conference and be sure to select the KLAS concurrent meeting on Thursday, October 8 at 10 AM Eastern.

    We look forward to "seeing" you there!

  • KLAS Development Advisory Committee (KDAC)

    We can always think of plenty of things to work on and improve, come up with new features, and generally decide how we think KLAS should look and work. However, what we think is important to implement might not be what you, the users, really want to see.

    ~ Katy Patrick, September 4, 2018, Re-Convening KDAC Key Notes Blog Post

    The KLAS Development Advisory Committee (KDAC) serves an advisory role to Keystone on new features being developed for future releases of KLAS.

    Goals:

    • Solicit and review KLAS Development Suggestions
    • Report on activities at the biennial KLAS Users’ Conference
    • Communicate with constituents.

    Guidelines:

    The committee approved an updated set of guidelines on Wednesday, January 22, 2020.

    Membership:

    Six committee members representing the following categories of KLAS Users plus a Users' Group Officers' Liasion:

    • Large regional libraries
    • Mid-size regional libraries
    • Small regional libraries
    • Subregional libraries
    • Special Organizations / Schools
    • Instructional Resource Center (IRC) / Instructional Materials Center (IMC) Users

    Breakdown of all KLAS Libraries and Organizations in the above-defined categories:

    Current KDAC Members


    • Erin Pawlus - Arizona Talking Book Library, KLAS Users' Group Officer Liason
    • Sam Lundberg - New Mexico Talking Book Library (small Talking Book Library)
    • Dianne Keadle - South Carolina Talking Book Services (mid-sized Talking Book Library)
    • Shawn Lemieux - New York State Talking Book & Braille Library (large Talking Book Library)
    • Ricardo Cisneros - San Franciso Public Library - Talking Books and Braille Center (subregional Talking Book Library)
    • Cyndi Reimer - California Clearinghouse for Specialized Media & Technology (IRC / IMC)
    • Donald Salvato - Xavier Society for the Blind (schools and special organizations)

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Keystone Systems, Inc.
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Raleigh, NC 27612
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