You have heard Keystone staff say it before, and you'll likely hear us say it again.

"It is the KLAS Users' Conference."

Today, I want to take the opportunity to recognize those users who have already contributed greatly to the logistical and programming for the 2018 KLAS Users' Conference. This conference is based on feedback and suggestions we receive from your survey responses, ideas brought up during conference calls, what you request and what you are willing to present and coordinate.

Thank you to those who have attended, will be attending, have sent us your thoughts and ideas, and who have stepped up to moderate a Birds-of-a-Feather discussion, present a general session, or help put together attendee welcome packets.

But, most especially, thank you to the Logistics and Program Committees and the KLAS Users' Group Officers. You participate in conference calls, send emails, give me honest feedback, and help shape the conference for each attendee, presenter, and member of the Keystone staff. This is my note of appreciation for all of your time and effort. You are wonderful to work with, and I could not do my job without each of you. Thank you.

KLAS Users' Group Officers:

• Craig Hayward, KLAS Users' Group President, North Carolina Library for the Blind and Physically Handicapped
• Chandra Thornton, KLAS Users' Group Vice President, Palm Beach County Library System Talking Books Library
• Erin Pawlus, KLAS Users' Group Secretary, Arizona Braille and Talking Book Library

2018 KLAS Users' Conference Logistics Committee:

• Craig Hayward, KLAS Users' Group President & Logistics Committee Chair, North Carolina Library for the Blind and Physically Handicapped
• Nancy Reese, KLAS UC 2018 Host, Idaho Commission for Libraries Talking Book Library
• Pat Herndon, KLAS UC 2017 Host, Georgia Library for Accessible Statewide Services
• Edith Gavino, KLAS UC 2016 Host, Braille Institute Library Services
• Andrew Shockley, KLAS UC 2015 Host, Oklahoma Library for the Blind and Physically Handicapped
• Debbie Martin, Brevard County Talking Books Library
• John Mugford, New Mexico Library for the Blind and Physically Handicapped
• Sarah Smedley, Palm Beach County Talking Books Library

2018 KLAS Users' Conference Program Committee:

• Chandra Thornton, Program Committee Chair, Palm Beach County Library System Talking Books Library
• Sue Walker, KLAS UC 2018 Host, Idaho Commission for Libraries Talking Book Service
• Erin Pawlus, Arizona Braille and Talking Book Library
• Teneka Williams, KLAS UC 2017 Host, Georgia Library for Accessible Statewide Services
• James Gleason, KLAS UC 2014 Host, Perkins Library
• Cyndi Hammonds, California Department of Education
• Amy Ravenholt, Washington Talking Book and Braille Library Katy Patrick, Keystone Systems

If you have the opportunity, please take a minute to express your gratitude to these people for their contributions.

In addition to the move to an online meeting, the APH staff have also made some changes to the usual schedule. Things are starting a bit later each day to accommodate persons in western time zones and the schedule is a bit more compressed, but many of the typical sessions are still being offered, such as the tours of APH. We're already making plans for the KLAS Users' Group Meeting which will be on Thursday morning of the meeting as usual, but our start time will be a bit later than normal at 10 AM Eastern / 7 AM Pacific.

Unfortunately, being virtual means we won't be able to provide breakfast for our attendees, but we do encourage you to grab a cup of coffee or tea at home and join us for the KLAS IRC / IMC Users' Group meeting. We will share recent updates to KLAS and Keystone services, plans for upcoming development, and provide opportunities for feedback and Q&A. If you have any topics or questions you'd like us to be sure we address, please post them to the klasusers.com IRC / IMC discussion forum and / or email Drea () or Katy () with your suggestions.

So remember, if you want to attend the KLAS Users' Group session at the Virtual APH 2020 Annual Meeting, register for the conference and be sure to select the KLAS concurrent meeting on Thursday, October 8 at 10 AM Eastern.

We look forward to "seeing" you there!

We can always think of plenty of things to work on and improve, come up with new features, and generally decide how we think KLAS should look and work. However, what we think is important to implement might not be what you, the users, really want to see.

~ Katy Patrick, September 4, 2018, Re-Convening KDAC Key Notes Blog Post

The KLAS Development Advisory Committee (KDAC) serves an advisory role to Keystone on new features being developed for future releases of KLAS.

Goals:

• Solicit and review KLAS Development Suggestions
• Report on activities at the biennial KLAS Users’ Conference
• Communicate with constituents.

Guidelines:

The committee approved an updated set of guidelines on Wednesday, January 22, 2020.

• KDAC Guidelines Approved 01-22-20 - MS Word
• KDAC Guidelines Approved 01-22-20 - PDF

Membership:

Committee members representing the following categories of KLAS Users plus a Users' Group Officers' Liaison:

• Large regional libraries
• Mid-size regional libraries
• Small regional libraries
• Subregional libraries
• Special Organizations / Schools
• Instructional Resource Center (IRC) / Instructional Materials Center (IMC) Users
• Up to 3 at large members with priority given to IRC representatives

Breakdown of all KLAS Libraries and Organizations in the above-defined categories:

• KDAC Library Breakdown 2018 - PDF

Current KDAC Members

• Tony Bucci - Arizona Talking Book Library, KLAS Users' Group Officer Liaison
• Sam Lundberg - New Mexico Talking Book Library (small Talking Book Library), KDAC Chair
• Shawn Lemieux - New York State Talking Book & Braille Library (large Talking Book Library), KDAC Secretary
• Dianne Keadle - South Carolina Talking Book Services (mid-sized Talking Book Library)
• Ricardo Cisneros - San Francisco Public Library - Talking Books and Braille Center (subregional Talking Book Library)
• Donald Salvato - Xavier Society for the Blind (schools and special organizations)
• Christina Quitana - Arizona Instructional Resource Center (Instructional Resource Centers)
• Crystal Grimes - Oregon Talking Book & Braille Library (member at large)
• Dan Malosh - Minnesota Braille and Talking Book Library (member at large)
• Pepper Watson - Oklahoma Accessible Instructional Materials Center (member at large)

The PowerPoint presentations and recordings of the 2022 Online KLAS Users' Mini-Conference sessions held on Tuesday, May 3 and Wednesday, May 4 are now available. 

Tuesday, May 3

KLAS New Features for Libraries for the Blind & Print Disabled

• PowerPoint - NewFeatures-22-5-lbpd.pptx 

Keystone Updates

• PowerPoint - MiniUC2022_Keystone_Updates.pptx

KLAS New Features for Instructional Resource / Materials Centers

• PowerPoint - NewFeatures-22-5-lbpd.pptx

Wednesday, May 4

KLAS Users' Group Business Meeting

• PowerPoint - 2022_KLAS_Users_Group_Business_Meeting.pptx
• PDF - 2022_KLAS Users' Group Business_Meeting_Minutes.pdf

Thank you for attending the 2021 Online KLAS Users' Conference. Whether you were a speaker and / or attended sessions, this event was a success because of your presence. Now the KLAS Users' Group Officers' and Planning Committees ask you to please take some time to share your thoughts and feedback about the event including the content, the platform, etc. Your responses will help shape future conferences and other ongoing KLAS Users' content.

Response Deadline = Friday, July 9

Greetings, KLAS Users!

The 2023 KLAS Users' Conference will be a hybrid event held July 17-20 at the Tennessee School for the Blind and on the Zoom Events Platform. On this page you will find all the details you need to plan your attendance including online platform links, agenda, hotel, and in-person session locations, and more!

Zoom Events Details:

1. KLAS UC2023 on Zoom Events
2. Each conference attendee must have their own Zoom account AND log into the conference lobby with your Zoom account credentials. 
3. For info on navigating the online conference lobby, check out our Video Tour of 2023 KLAS Users' Conference on Zoom Events.
4. As conference presentations are being finalized, we're linking PDFs of each into Zoom Events.
5. All sessions prior to 12:30 PM Central Time are in-person only,

Resources for Online & In-Person Attendees:

Conference Agenda:

Below is the latest version of the 2023 KLAS Users' Conference Agenda which includes planned presenter names as well as session titles and descriptions.

• KLASUC2023-Agenda-Final.docx
• KLASUC2023-Agenda-Final.pdf

Conference Presentations & Handouts:

• KLAS UC2023 Presentations & Handouts - Google folder of all submitted presentations & handouts

Thursday General Sessions

Any and all KLAS Users are invited to attend Thursday's KLAS Users' Group Business Meeting & General Sessions via Zoom (free to all):
Thursday, July 20 Agenda (All times are Central Standard Time):

• 11:30 AM - KLAS Users' Group Business Meeting
• 12:00 PM - Answering Your Parking Lot Questions
• 12:40 PM - Reconsidering Circulation 
• 1:25 PM - Conference Closing Remarks

KLAS Users' Group Meeting Resources:

• KLAS_Users_Conference_Business_Meeting_Agenda_07202023_FINAL.docx
• KLAS_Users_Conference_Business_Meeting_Agenda_07202023_FINAL.pdf
• 2022_Business_Meeting_Minutes.docx
• 2022_Business_Meeting_Minutes.pdf
• Klas_User_Group_Bylaws_Approved_06-03-2022_trackchangesversion_memberreview.docx
• Klas_User_Group_Bylaws_Approved_06-03-2022_trackchangesversion_memberreview.pdf

Thursday General Sessions Recording:

In-Person Conference Resources:

Conference Hotel:

Nashville Element Airport
Address: 2825 Elm Hill Pike, Nashville, TN 37214
Phone: (615) 894-9791

There is a free shuttle from the airport to the hotel. Upon arrival at the airport, please call the hotel to arrange to be picked up. Also, Monday's 3:30-5:30 PM General Session will be in the hotel's meeting room.

Monday Evening's Reception Location:

Monell's at the Manor
Address: 1400 Murfreesboro Pike, Nashville, TN 37217
Phone: (615) 365-1414

Tuesday-Wednesday Sessions Location:

Tennessee School for the Blind
Address: 115 Stewarts Ferry Pike, Nashville, TN 37214
Phone: (615) 231-7300

Upon arrival each morning, you will need to sign-in with security at the front desk of the school.

Thursday Afternoon Country Music Hall of Fame Excursion:

For those who plan to go to the Country Music Hall of Fame, we've pre-purchased tickets for a 3:00 PM admission time on Thursday. Please bring a check or cash in the amount of $27.95 to the conference to cover the cost of your individual ticket.

KLAS UC2023 Google Map

The below map lists places of import, businesses nearby the conference hotel that might be useful to attendees, restaurant near the hotel, and restaurants recommended by staff of the Tennessee Resource Center for the Visually Impaired.

It’s happening; the first in-person KLAS conference since 2019! I am looking forward to traveling to Nashville this summer for A Perfect Tenn: KLAS UC2023 and I hope to see many of you there. We know not everyone can travel and are happy to be able to offer an online option for those who can’t. But if you’re sitting on the fence about which one to choose, I’m here to offer a gentle nudge toward the face-to-face option with my top five reasons to attend the UC2023 in person.

1. Hands On Sessions: Have you checked out the proposed schedule for this conference yet? Tuesday, Wednesday, and Thursday each start with a two-hour hands-on training block that is only available on site. I’ve been to an in-person training with Keystone staff and can guarantee you’ll walk away with something new.
2. Meet Keystone Staff: Speaking of staff, getting to know the Keystone staff and drilling down into the nitty gritty of KLAS with them is a fantastic learning opportunity.
3. Spark New Ideas: I always come back from a conference ready to implement big changes. From my recent experience, that list hasn’t been as long with online conferences. The conversational nature of an in-person conference seems to inspire more ideas than the online format, where I find myself drawn away from my computer screen to take care of day-to-day tasks.
4. Networking: Meet your peers from across the country. Learn how they do things. Find new ways to use KLAS. Get recruited for a committee. Enjoy the opening reception with great food and entertainment! I’m really excited to tour the Tennessee School for the Blind and learn about the services they provide to their students.
5. Share Your Expertise: This one is a cheat. You can share your knowledge with the KLAS Users’ Group in either format. Whichever you choose, we want to hear from you. You can help make this an extraordinary learning experience by sharing your expertise and creativity with colleagues from other organizations and libraries! Submit your proposals on the KLAS Users’ website.

Whether attending in person or online, early-bird registration closes on April 30. Make your plans soon to save some money. Visit the registration page for details.

Thank you to all the 2025 KLAS Users' Conference local hosts, speakers, and attendees as well as the Keystone Staff, KLAS Users Group Officers, Logistics Committee, and Program Committee, for making our second hybrid conference meaningful and memorable. Now, we'd like to ask our attendees, both virtual and in-person, to share you feedback about your conference experience. How did we do? What went well? What can we improve? All your opinions and insight will be used as we plan future events and conferences.

Please select the feedback form appropriate for your experience: 

• KLAS UC2025 Virtual Attendee Feedback Form
• KLAS UC2025 In-Person Attendee Feedback Form

Last week we announced the creation of a new KLASusers IRC listserv. This week, we want to share / remind you of the various ways KLAS Users can connect with one another, and how to subscribe to each:

1. KLAS Users listserv
2. KLAS IRC Users listserv
3. KLASUsers.com discussion forum
4. Comments on KLASUsers.com articles

KLASusers listserv

The KLASusers listserv is open to any and all KLAS Users, whether you're a library director, an IRC inventory clerk, a member of your organization's technical support staff, or anyone else who uses KLAS. Keystone staff typically send out our Weekly Wrap-up to this listserv every Friday which includes info about new articles and forum posts on KLASusers.com, MARC record updates, info about the current KLAS release, upcoming webinars and other online training opportunities, etc.

User discussion is also welcome and encouraged! However, please remember: Replies will go to the entire listserv. To reply only to the sender, use the "reply to sender" link in the email footer.

The easiest way to get signed up for the listserv is via the KLASUsers listserv subscription page, or you can send a list of names and email addresses for your organization to .

KLAS IRC Users listserv

Last week we shared info about our shiny, new KLAS IRC Users' listserv. We hope any and all instructional resource / materials center staff who use KLAS will subscribe to this more focused e-list. We will share the KLAS Users' Weekly Wrap-up to it which will contain both IRC and non-IRC related information to it (including the latest release, so you can stay up-to-date), but otherwise it be strictly IRC-relevant communications. If you haven't already, be sure to sign-up ASAP via the KLAS IRC Users' listserv subscription page.

User discussion is also welcome here, so long as it is IRC related.

KLASUsers.com Discussion Forum

Our discussion forums have been an integral part of KLASusers.com since it's launch. The benefits of the forums over listservs for sharing information include threading, the ability to subscribe only to desired areas, and a more easily browse- or searchable archive, compared to searching your inbox for an email you remember possible getting at some point. We encourage you to post questions, ideas, resources, and suggestions to the forums. Available categories for posts are based on the different KLAS modules, various parts of the KLAS User community (Ex: RA, IRC, AT, KLAS Novices, etc.), and even Keystone services.

Anyone can read the forums, but you must be signed into klasusers.com to create a post or reply. To request a klasusers.com account for yourself or a new staff member, please send an email to  and include the following:

• Full Name
• Desired Log-in Name
• Email Address
• Name of Library / Organization

KLASUsers.com Article Comments

Did you know that if you reply to an article on klasusers.com, it will automatically become a forum post that Keystone staff and other users can view and respond to? Yes, you do have to be logged into klasusers.com to post a comment or question, but it's a great way to get clarification on a post, share your insight or feedback, or start a conversation relating it.

Staff of Network Libraries for the Blind and Print Disabled using KLAS met for a virtual session on Wednesday, December 2 during the Online National Library Library for the Blind & Print Disabled's 2020 online national conference. Below is the PowerPoint presentation Keystone shared in both .PPTX and .PDF formats and the notes from the meeting as taken by Erin Pawlus, Secretary, KLAS Users' Group:

• KLAS Users at NLS 2020 - PowerPoint
• KLAS Users at NLS 2020 - PDF
• KLAS Users at NLS 2020 Notes - MS Word
• KLAS Users at NLS 2020 Notes - PDF

We're so happy that we got to see many of you in person again at this year's NLS Regional Conferences!

The slide deck used in each of the regional meetings is now available for download:

• KLAS_Users_at_NLS_Regional_2023.pptx

We hope to continue the conversation, and see you all again soon.

Per the KLAS Users' Group Bylaws, upon the vacancy of an officer position an election must be held to replace the officer. As such, we are now conducting an election for the office of President of the KLAS Users' Group. Please meet your candidate for the open Users' Group President position, Traci Timmons!

A link to vote for President will be sent to each KLAS organization / library's designated representative in the near future.

KLAS Users' Group President Candidate

Traci Timmons, Managing Librarian, Washington Talking Book & Braille Library

Biography:

Traci Timmons joined the team at the Washington Talking Book & Braille Library (WTBBL) in the spring of 2022. She has been a librarian in special and academic libraries for more than twenty years. She was drawn into the LBPD world because her son is dyslexic, a patron of WTBBL, and she saw firsthand the incredible work these libraries do. Prior to joining WTBBL, Timmons was the head of libraries and archives at the Seattle Art Museum (SAM) where she was the administrator for SAM's ILS, EOS.Web. She has also worked at the University of Washington Libraries, the University of South Florida Libraries, a large accounting firm library, and was a web developer for several software companies. She has an MA in Art History from the University of South Florida and an MLIS from the University of Washington.

Statement of Goals:

I have enjoyed my, albeit short, stint on the KLAS Users Committee as Vice President and want to continue my work through the President role. I'm excited about the KLAS Users' Conference--A Perfect Tenn: KLAS UC2023--in July in Nashville and would relish being part of the team that makes it a truly memorable conference. I am the KLAS administrator at WTBBL and have really come to appreciate, even more, how KLAS uniquely addresses the work of LBPD and IRC libraries, and how the KLAS Users Committee supports this great vendor-libraries relationship. I am a strong manager, advocate, collaborator, and problem solver--and will continue to bring those qualities to the role of President. Thank you for your consideration!

On the morning of Thursday, March 20 a business meeting of the KLAS Users' Group was held at the Indiana State Library in Indianapolis, IN as part of the 2025 KLAS Users' Conference. During the course of the meeting, KLAS Users' Group President Maureen Dorosinski presented proposed changes to the KLAS Users' Group Bylaws. The changes were then voted on and approved by those present. The documents below contain the most recently approved bylaws of the KLAS Users' Group as approved on Thursday, March 20, 2025.

• KLAS_User_Group_Bylaws_2025.docx
• KLAS_User_Group_Bylaws_2025.pdf

Hello KLAS Users from Jen Buzolich, KLAS Users' Group Vice President!

On behalf of your KLAS Users Group Officers, we hope this message finds you, your friends and families, safe and healthy during these unprecedented times! Here in California, it is hard to believe that we have been out of the office since March 16! Our team, like many of yours, has been practicing our flexibility and adaptiveness as we figure out new ways to go out about our daily tasks and support our patrons!

As we move forward, please remember the KLAS community is here to support you! The Key Notes Blog will be featuring guest writers sharing about how their organization is responding to COVID-19. Also, be sure to check out KLASusers.com to hear what our BTBL and IRCs have been doing during this time, get some great tips and tricks for working remotely, or even cook up a new dinner recipe! Read below for more news and notes within the KLAS community:

• An IRC Roundtable, hosted by Kathy Segers of the Tennessee Instructional Resource Center took place last week. Kathy demonstrated how she and her team use KLAS to conduct their annual APH census, followed by open discussion time. Having the time to collaborate as an IRC group surrounding KLAS allows us to work and learn from each other! We are looking for another IRC to host the next IRC Roundtable. Hosts can plan a specific topic or have an open forum for discussion. If you have questions or are interesting in hosting, please reach out to Drea.
• David Perrotta from NLS sent out an e-mail regarding referral code updates to the listserv, and several librarians responded. Each library is determining the best way forward to adopt the new standardized referral codes from NLS. If you haven’t yet read the message from David, please check it out and bring your comments or questions to the NLS Forum on KLAS Users at http://klasusers.com//forum/nls .
• On May 19 starting at 1pm EST, Keystone will be hosting Users’ Group meetings. These sessions will provide an overview of the new features of KLAS, updates from Keystone, and even some organization-specific breakouts. More information will be coming!
• This summer the current KLAS Users’ Group officers will end their current terms and shift into their new roles. This leaves a vacancy for the Vice President role and elections will be conducted to identify a new candidate. If you are interested in serving in this capacity, please reach out to Drea. The role of the Vice President is a one-year term, followed by a one year term as President and one year as the Past President role.

I wanted to take some time today to write about a group of our users' that I get to spend more time with than most -- our KLAS Users' Group Officers. In the nearly 18 years I've worked for Keystone, I've had the opportunity to collaborate with a number of different persons and personalities who y'all selected to fill these positions. I've facilitated in-person and online elections, been the Keystone representative to committees they lead as the chair, watched as the Users' Group became more fully involved with and proactive about helping to create and produce programming at the Users' Conference and now beyond. I've seen the Users' Group Bylaws evolve and a whole new officer cycle was instituted last year. We're now in the first election under this new model, and I'm excited at the prospect of having someone new with whom to plan and work.

With that in mind, I'm taking this opportunity to thank you all for teaching and inspiring me. Officers Meetings are places where we get the hard work done, but also connect with one another and sometimes have a good laugh. I know that the personal relationships I've established have led me to better understand the challenges you face in your day to day operations. I've even been lucky enough that I now call some of y'all friends. Keystone and KLAS are here to support you, but you're also here to support us. Your input as officers, committee members, presenters, and even conference attendees helps shape the future of what we're doing so we can better serve you and your patrons. Thank you.

So, now it's time for the Users' Group to select a new Vice President who will become your President in a year's time. No matter who your nominees are and final selection is, I welcome them and hope they will also gain from their experiences working as part of this group as much as I have. To help everyone better understand what role they are stepping into, I asked our current KLAS Users' Group Vice President to share some insight into her duties and responsibilities over the last year. This is what Jen Buzolich, California Department of Education Clearinghouse for Specialized Media & Technology, shared:

For me, the role of the Vice President has primarily been about learning how the Users' Group functions and our roles in supporting all KLAS users and helping to bridge the users and Keystone. I have appreciated being able to bring a voice from the IRCs, while at the same time learning more about the DTBLs. Having balanced representation in the Users' Group between the two groups has been, in my opinion, very beneficial. 

Therefore, I ask you to take some time to read over the bios and statements of purpose from your nominees for KLAS Users' Group Vice President once they are published and seriously consider who you want to become your new Vice President and eventual President. They will help shape your experience as a user, the future path of KLAS and Keystone, and be part of a great group of individuals who have shared and learned much from one another in the act of serving your KLAS Users' Community.

March 17, 2025 – Keystone Systems, Inc. and Kansas Talking Books are proud to announce that Natalia Renfro is the recipient of the prestigious 2025 Julie Klauber Award. The Julie Klauber Award, presented by Keystone, is a national award that recognizes a library staff person who uses KLAS as part of their daily job functions and demonstrates outstanding dedication and service to library patrons who are visually impaired / print disabled.

Renfro, a valued team member of the State Library of Kansas’ Talking Books division, expressed her excitement and gratitude upon receiving the award. “Having the opportunity to collaborate and learn firsthand from experienced and knowledgeable KLAS users from across the country will allow me to incorporate new and innovative ideas into my work with Kansas Talking Books,” said Renfro. “I will better understand how KLAS and its resources can further the services and support we already provide for our valued patrons. I will also have the opportunity to meet people who are equally committed to working towards the goal ‘that ALL may read.’”

For Kansas Talking Books, Renfro’s recognition is a significant achievement that will benefit both the organization and its patrons. “Nataly receiving the Julie Klauber Award is an honor,” said Michael Lang, Director, Kansas Talking Books. “Her actions embody what we all strive for at the State Library and Kansas Talking Books—exceptional patron-focused service. This recognition not only highlights Nataly’s personal dedication but our division’s overarching customer service philosophy.”

As part of the award, Keystone Systems will provide Refro a trip to the 2025 KLAS Users’ Conference in Indianapolis, Indiana and will honor her during the conference’s opening general session on Monday, March 17. Lang emphasized the impact attending the conference will provide Renfro, “She will gain invaluable hands-on experience with Keystone staff and fellow KLAS users. “She’s going to come back from Indy with a number of new skills to better serve our patrons,” he added.

Renfro’s colleague, Maggie Witte, who nominated her for the award, echoed these sentiments. “It means so much and I’m so proud of Nataly to receive recognition for her dedication to ensuring patrons have the best library and reading experience with our accessible materials and services,” said Witte. “She works hard to assist our patrons solve their audio player issues with patience and compassion, and she constantly supports the efforts of other Kansas Talking Books staff to provide excellent service.”

Renfro’s passion for accessibility and literacy is deeply rooted in her personal experiences. “Having the opportunity to facilitate access to reading materials and resources for non-English speakers is a lifelong passion of mine,” she said. “Coming from immigrant parents has given me the opportunity to live this truth every day. Literacy is one of the few things in this world that leads to the betterment of the individual, and through each individual, to the community at large.”

As the recipient of the Julie Klauber Award, Renfro will continue her mission to expand access to library services and resources, ensuring that all patrons, regardless of language or ability, receive the highest level of support and service.

For more information about Keystone Systems please visit www.klas.com. To learn more about Kansas Talking Books and its services, please visit https://library.ks.gov/talking-books

About the Julie Klauber Award:

The annual Julie Klauber Award recognizes outstanding and dedicated library staff that work with KLAS in their daily job functions and provide exceptional service to their library and the community in the spirit of Julie Klauber. Klauber was a national expert and leader on disability issues. She served as the director of Talking Books Plus library in Suffolk County, NY, and authored several articles on library resources and services for people with disabilities.

About Keystone Systems:

Keystone Systems, Inc., a leading provider of accessible library software since 1983, provides software and service solutions to libraries with complex demands. Keystone developers have created a powerful, yet elegant library automation system (KLAS), which has the flexibility to meet specific needs of special, academic, and public libraries. For more information about Keystone Systems or KLAS, visit www.klas.com.

I hope you are all well and in good spirits. It is my honor and privilege to announce that Michael Lang of the State Library of Kansas, Talking Books Service will serve as KLAS Users' Group Vice President for the 2020 - 2021 year. Please join me in congratulating Michael on this new and exciting endeavor. Michael will officially step into this role on August 1, 2020.

Thank you to all that voted!

Best Regards,

Chandra Thornton
KLAS Users' Group President

I am excited to share a new online effort to bring IRC / IMC users of KLAS together for idea sharing, feedback, and networking. Jen Buzolich (Vice President, KLAS Users' Group) and Cyndi Reimer (Chair, KLAS Development Advisory Committee) will host an online IRC Roundtable in a similar vein as KLAS Users' Conference Birds-of-a-Feather sessions. We invite you and any other staff from your organization that can attend to do so. Below is the info on how to join as well as the agenda the first Online KLAS IRC Roundtable.

KLAS IRC Roundtable

Date: December 11, 2019

Time: 1:00-2:00 PM Eastern / 10:00-11:00 AM Pacific

How to Join:

Platform

WebExMeeting link: https://cde.webex.com/cde/j.php?MTID=md36b8ee4733665d86f257e65a81895ca

Meeting number: 924 810 855

Password: FBkjNPbr

Join by Phone

1-8663901828 Call-in toll-free number (ATT Audio Conference)

1-2167067075 Call-in number (ATT Audio Conference)

Access Code: 631 177 4

Agenda:

1. Welcome & Introductions
2. Favorite Features
       a.    Participants will be asked to each share out about one of their favorite features of KLAS and speak to why it is so.
3. Future Planning
       a.    What might IRCs like to see out of these sessions in the future? How often would IRCs like to see virtual meetings such as this?
4. Web Ordering
       a.    California will provide demonstration of how we use this KLAS feature and open up for dialogue.
5. Closure

We hope you have a fantastic Thanksgiving and look forward to any and all who can join us on December 11!