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KLASUsers Group

  • 2024 KLAS Mini-Conference LBPD Track Recordings

    Screenshot of the title slide from the KLAS New Features for LBPD sessions

    Below are the recordings, presentations, and other resources shared in the library for the blind and print disabled track of the 2024 KLAS Users' Mini-Conference.

    Note: You must be logged in to view / access content.


    Please log in to download content. Thank you!

     

  • 2025 Julie Klauber Award Info

    The previous two Julie Klauber Award winners, Kim Tomlinson and Alycia Ensminger.

    The Julie Klauber Award is one way we at Keystone Systems recognize the invaluable support that volunteers and staff provide to their organizations and their patrons. Each organization may nominate one staff member or volunteer using the nomination form at the bottom of this articleThe EXTENDED deadline for nominations is Friday, January 31. The selected 2025 Julie Klauber Award Honoree will receive a trip to the 2025 KLAS Users' Conference to be held in Indianapolis, IN, March 17-20. More information about the award, nomination and selection process, etc, is below.

    Who was Julie Klauber?

    Julie Klauber was a national expert and leader on disability issues and was instrumental in helping develop Keystone's growing national presence. In 2012, Julie received the ASCLA Francis Joseph Campbell Award recognizing her work advancing library services for patrons who are blind and print disabled. Julie served as the director of the Talking Books Plus Library in Suffolk, County, NY and authored several articles on library resources and services for people with disabilities. Additionally, she created and maintained the newsletter Disability Resources Monthly and the corresponding website www.disabilityresources.org. Julie passed away on September 3, 2002 after a long, brave struggle with cancer.

    A word about Julie Klauber from her former coworker:

    Valerie Lewis sent the below email to the KLASUsers listserv in January, 2011:

    It has been more than eight years since Julie passed away. Her name comes up every day.....truly, it does. I work with 5 other people who worked with Julie for many years. I sit in the office that was once hers. Her husband and sons are often in my home. I work with her husband Avery, to continue the important work that she and he started many years before I was lucky enough to meet them.

    Julie was a librarian, but more she was the truest advocate for access to library programs, services and materials for all, particularly people with disabilities.

    In addition to being the librarian for the sub-regional library that served Long Island, NY, Julie and her husband established a non-profit organization that provided information and referral resources for librarians, service providers and individuals living with disabilities.......long before and into the earlier days....of the internet.

    Julie spent truly all of her time making sure that people with disabilities had access to information.....all information. She created partnerships with local and national corporations that brought assistive technology to local libraries. She created library resources in alternative formats and worked with libraries and librarians across the country, to promote accessible library services.

    It has been my honor to be a member of the Julie Klauber Award Committee. It has given me the opportunity to read about lbph staff and volunteers who create new and innovative ways of making library materials, services and programs accessible to their patrons. Something still so difficult to do, even in these technologically advanced times.

    You may think that the daily practices and procedures of operating a library for the blind and physically disabled are hum-drum and nothing out of the ordinary, but think again. It is through the work and creativity of each and every member or your organization, that people with disabilities have access to information....something we treasure so dearly and take so for granted.

    On that note, we encourage you to think about how the wheels of your organization turn and who are the people turning it.

    With warm regards,

    Valerie Lewis, Director
    Long Island Talking Book Library

    Who can be nominated for the Julie Klauber Award?

    Each KLAS library or organization may nominate one staff member or volunteer who: 

    • Works with KLAS in their daily job functions.
    • Has demonstrated outstanding service to their organization and / or their community in the spirit of Julie Klauber during their time with the library.
    • Will appreciate and benefit from attending the KLAS Users' Conference.

    Please use the below form to submit your nominee's info before end of business Friday, January 24.

    What does the award recipient receive and how are they selected?

    The selected Julie Klauber Award Recipient receives a trip to the 2025 KLAS Users' Conference to be held in Indianapolis, IN, March 17-20 and will be will be honored as part of an award ceremony held during the conference's opening general session the afternoon of Monday, March 17 including receiving a personalized plaque to commemorate their achievement. The trip includes one round-trip coach ticket on Delta Airlines from the recipient's nearby major city to an airport near the conference location and hotel expenses for a single occupancy for March 17-20. Conference registration fees are covered by Keystone Systems, Inc. and meals are provided by the conference. If the recipient needs / desires a travel companion, such a person may be accommodated at Keystone CEO James Burts' discretion. 

    Award finalists will be selected from all nominated individuals by the 2025 Julie Klauber Award Committee including:

    • Teresa Kalber, Colorado Talking Book Library, 2011 Julie Klauber Award Recipient
    • Lisa Nelson, Utah State Library Program for the Blind and Disabled
    • Pepper Watson, Oklahoma Library for the Blind, Accessible Instructional Materials Center
    • Erin Pawlus, Arizona Talking Book Library
    • James Gleason, Perkins Braille and Talking Book Library
    • Andrea Ewing Callicutt, Keystone Systems, Inc.

    James Burts, CEO of Keystone Systems, will then determine the 2025 recipient after consulting with all the finalists' supervisors.

    Biographies of previous Julie Klauber Award Recipients are available at the Julie Klauber Award Winners page.

    Julie Klauber Award Nomination Form

  • 2025 KLAS Users' Conference

    Start Your Engines! KLAS UC 2025 logo with a white checkered flag and tire tracks in the grey background.

    Start your engines! logo for the # KLAS UC 2025 conference with a white checkered flag waving out and an asphalt grey background with tire marks.Starting Monday, March 17, 2025 Keystone Systems and the Indiana State Library, Talking Book and Braille Library Service come together to host the 2025 HYBRID KLAS Users' Conference in Indianapolis, Indiana.

    Below are all the resources and info you will need during your 2025 KLAS Users' Conference attendance:

    2025 KLAS Users' Conference Zoom Event

    • ALL conference attendees will use the 2025 KLAS Users' Conference Zoom Event throughout the conference. 
    • The conference logo graphicto the right is a direct link to the KLAS UC 2025 Zoom Event.
    • Important notes about the KLAS UC2025 Zoom Event:
      • Use your individual Zoom account credentials to log into the KLAS UC2025 Zoom Event.
      • Session times are based on your local time zone.
      • General Sessions will be in a webinar format and streamed directly to the lobby. Virtual attendees will be able to comment / ask questions via the chat function, but can't use their computer camera / mic.
      • All Breakout sessions will be in a meeting format in which virtual attendees can be on camera, use their microphone, and / or the Zoom chat function.

    Using the KLAS UC2025 Zoom Event

    • How to initially access & navigate the KLAS UC 2025 Zoom Event
    • You will use the KLAS UC2025 Zoom Event to:
      • bookmark sessions, create a personal schedule, and export your schedule to your personal calendar
      • view speaker information
      • watch and join conference sessions virtually
      • access session slidedecks and handouts
      • chat with other attendees
      • get conference announcements and updates
      • watch session recordings after the event
      • and more!
  • 2025 KLAS Users' Group Proposed Bylaws Updates

    A wooden gavel lays on top of a white keyboard.

    From Maureen Dorosinski, KLAS Users' Group President:

    There will be a discussion and a vote on the edits below, and for anything else about the bylaws the users would like to discuss, during the 2025 KLAS Users' Conference Users' Group Business meeting. This will be held during the last day of the conference, Thursday, March 20, 2025, This is a hybrid general session from 11:45 am-2:00 pm Eastern time.

    1. Article VI, Vice-President: the sentence, "May be required to perform President’s duties if the President is unavailable." now says "The Vice-President may be required to perform President’s duties if the President is unavailable."
    2. Article IX: the underline for Robert's Rules of Order extended past the word "Order.", this is fixed.
    3. Also, Robert's needed an apostrophe "s", this is fixed.
    4. Added to Article X: Minor revisions like the correction of typos, misspellings, or grammatical errors do not require the approval of the membership.

    Current KLAS Users' Group Bylaws with above suggested edits:

  • 5/20/2021 KLAS Users' Roundtable: DoD Tips & Tricks for Serving Patrons

    Sam Lundberg moderates the 5/20/21 KLAS Users' Roundtable.

    Below is the recording and chat transcript for our KLAS Users' Roundtable: Duplication on Demand Tips & Tricks for Serving Patrons that was held on Thursday, May 20, 2021. (57:24 Run Time)

    Chat Transcript

  • 6/21/2023 KLAS Users' Roundtable: KDAC Q&A

    Join us June 21 @ 3 PM ET / Noon PMfor a KLASUsers' Roundtable offering an opportunity to meet your KDAC Reps, bring them your KLAS improvement suggestions, & more!

    On Wednesday, June 21 at 3:00 PM Eastern / Noon Pacific we held our most recent KLAS Users' Roundtable: KDAC Q&A.

    During this online session KLAS Users had opportunity to meet KLAS Development Advisory Committee (KDAC) representatives, ask them questions about being on the committee and / or how it operates, share ideas for improvements to KLAS, and more!

    Current KDAC Members include:

    • Dan Malosh, Committee Chair, Minnesota Braille and Talking Book Library
    • Traci Timmons, KLAS Users' Group Officers' Liaison, Washington Talking Book and Braille Library
    • Barnaby Camp, Georgia Library Service for the Blind and Print Disabled
    • Christina Quintana, Arizona Instructional Resource Center
    • Donald Salvato, Xavier Society for the Blind
    • Dorothy Hughes, Maryland School for the Blind
    • Jesse McGarity, Virginia Beach Public Library, Accessible Resources and Services
    • Pepper Watson, Oklahoma Accessible Instructional Materials Center
    • Sally Shreck, Maryland Instructional Resource Center
    • Sarah Smedley, Palm Beach County Library Talking Books
    • Zoelinna Schar, Nevada Talking Book Services

    KLAS Users' Roundtable: KDAC Q&A Chat Transcript & Recording

    Follow-up notes from Katy: The instructions for changing font size in KLAS are now available in the Knowledge Base!

    However, to add or remove stopwords, you must contact customer support so that the appropriate indexing can be done after the change. Additionally, we believe all libraries are set up with the usual stopwords (a, an, the)--if that does not seem to be the case for your library, please contact customer support with example screenshots.

  • 8/15/2024 KLAS Users' Group Officer & Committee Meet & Greet

    Join us at 3 PM ET / Noon PT Thursday, August 15 for a KLAS Users' Group Officer & Committee Chair Meet & Greet!

    Per your KLAS Users' Group Bylaws, KLAS Users' Group Officer transitions occurred on August 1, 2024. Now, your 2024-2025 Officers' and Committee Chairs want to have a chance to introduce themselves to you and answer your questions.

    Are you interested in what being an officer entails / what role do they play in the users' group, and / or how your program, logistics or development advisory committee operates? This session was an opportunity for KLASUsers' to get answers to these these questions and more!

    KLAS Users' Group Officers:

    • Traci Timmons, Immediate Past President
    • Maureen Dorosinski, President
    • Josh Easter, Vice President
    • Sara Zapatocky, Secretary

    KLAS Users' Group Committee Chairs:

    • Jesse McGarity, Program & KLAS Development Advisory Committee (KDAC)
    • Maureen Dorosinski, Logistics

  • A Valentine to All KLASUsers

    Two red hearts sit in the lower left with the text "A Valentine for ALL KLASUsers'" written in all black, all caps in the center of the image.

    On February 16, 2024 Maureen Dorosinki, Vice President, KLAS Users' Group shared the below message on the KLASUsers' listservs. Based on the overwhelming positive response to it, we're also posting it here so it is easier to find and share with others.


    Valentine’s Day means a variety of things to many people in various stages of life. It used to mean buying a pack of assorted valentines shaped like Garfield and writing your name 30 times to sign them and sneaking in a smiley face to the cute boy. It meant hoping you were going to get a carnation in high school, and be able to carry it around, and then, have your face burn with embarrassment when you didn’t get one. It meant finding The One, and today means you are happy making chocolate chip cookies from scratch after work because those are the only sweets you can justify eating on the terribly restrictive cholesterol diet you are on.

    At work, it also means something altogether different, it has turned into caring about something bigger than us and doing it for the most part without ever meeting the people you serve. It means staying late to make sure the e-readers are plugged in so they can go out the next day. It means sticking with the call even though you have 20 more to do and the phone keeps ringing. It means trying to get ahead on the hamster wheel because you care. You care about the thousands of people you don’t see, as much as you care about the few you might talk to.

    But I’m asking all of us to do one more thing this Valentine’s month. Take a day where you can allow yourself to fall off the hamster wheel and make one extra call. You could call that person who always has something positive to say and is so lovely you wish everyone was like them. No, I challenge us to call that person you dread calling. The person who you know lives alone…and is crabby. Call them and just say hello. Call them and thank them for being a patron. Reach out with empathy. You may think you know their story, but we only know one page of their story. Maybe even a half page, with something spilled on it.

    Make this Valentine’s include giving without expecting something in return. You gave the gift of yourself and made someone’s day a little brighter, a little easier.

    Speaking of easy, KLAS makes all your days easier. They can get us out of a pickle and show us that maybe something is going to be easier than you thought.

    Post something on the KLAS Users forum! You may get something done that changes your procedures and moves your department forward.

    Valentine’s Day used to mean waiting for gifts and being able to show off what you got. Now it means giving quietly because you truly care and know what working for a higher purpose means.

    Maybe not everyone is completely there, but trust me, one day you might be.

    Thanks for all you do to support each other, and the patrons.

  • APH 2021: KLAS IRC / IMC Users' Meeting

    Screen capture of the KLAS IRC / IMC Users' Meeting at APH 2021 meeting recording.

    The recording of our October 12, 2021 KLAS IRC / IMC Users' Group Meeting held as part of the APH 2021 Annual Meeting is now available.

    During this meeting, we shared IRC-specific features and functionality added to KLAS since our August 24, 2021 KLAS New Features webinar, upcoming development, Q&A, and discussion including a status update on the ongoing project to integrate KLAS with APH. At this time, we expect our customers to be able to submit APH orders from KLAS in the fourth quarter of 2021, and we plan to be able to automatically pul APH catalog info into KLAS by the first quarter of 2022. 

  • April 2023: KLAS Users' Group Vice President Candidate

    Photo of candidate Maureen Dorosinski

    Per the KLAS Users' Group Bylaws, upon the vacancy of an officer position an election must be held to replace the officer. As such, we are now conducting an election for the office of Vice President of the KLAS Users' Group. Please meet your candidate for the open Users' Group Vice President position, Maureen Dorosinski!

    A link to vote for Vice President will be sent to each KLAS organization / library's designated representative in the near future.

    KLAS Users' Group Vice President Candidate

    Maureen Dorosinski, Librarian / Production Supervisor, Florida Bureau of Braille and Talking Book Library Services

    Biography: My name is Maureen Dorosinski, I am the Librarian and Production Supervisor at the Florida regional library, and head of the recording studio since 2015. I use all modules of KLAS: Administration, Patron, Catalog, Equipment, and Serials. I am the lead in coordinating the Florida Duplication on Demand changeover and am gaining a greater understanding of what makes a successful Dup on Demand program.

    I am part of the NLS Subject Heading working group, and I am expanding our program offerings, including an Early Literacy Program.

    I have a Bachelor of Arts in Journalism with and External Specialty of Theatre from Michigan State University, and a Master of Science in Library and Information Studies from Florida State University. I specialized in Youth and Reference Services, with a certificate in Youth Services. Native American Studies is a passion. I have a background in radio.

    I love running and crafts and can be found in a thrift shop on the weekends.

    Statement of Goals:To be part of a solution that helps us manage and keep up with the incoming new MARC records from NLS, while a cooperative solution to challenges such as DBC subject headings, commercial audiobooks, and incorporating Rating Unrated Books.

  • August & September 2022 KLAS Users' Programs

    Join us at 3:30 PM ET / 12:30 PM PT August 25, 2022 for a KLAS LBPD Users' Roundtable discussing strategies for how to handle the cancellation of large print Talking Book Topics.

    In collaboration with the KLAS Users' Group Program Committee, we're excited to announce the next two upcoming KLAS Users' Programs. In August, there will be a roundtable for staff of libraries for the blind and print disabled and in September Katy will be hosting a webinar for all KLAS Users' who want a preview of the new KLAS WebOPAC. Mark your calendars now for one or both of these events and join us! More details about each are below.

    8/25/2022 KLAS LBPD Roundtable: Talking Book Topics

    Date: Thursday, August 25

    Time: 3:30 PM Eastern / 12:30 PM Pacific

    Description: With the recent loss of the physical Large Print Talking Book Topics from our Reader Advisory Tool Box, libraries are crafting new strategies to keep readers informed about new titles being added to the collection. Attend our August roundtable to hear how other libraries are addressing these changes and share your own successes in addressing the changes with TBT. 

    Hosts:

    • Michael Lang, Kansas Talking Books Service
    • Maureen Dorosinki, Florida Braille & Talking Book Libraries
    • Crystal Grimes, Oregon Talking Book & Braille Library

    Recording:

    9/22/2022 Keystone Webinar: WebOPAC Revamp

    Save the Date! On September 22, 2022 at 3 PM ET / Noon PT Keystone will host a webinar for ALL KLAS Users' sharing the latest in the ongoing revamp of the KLAS WebOPAC.This webinar will be recorded and posted to klasusers.com for later review.

    Date: Thursday, September 22

    Time: 3:00 PM Eastern / Noon Pacific

    Description: You've probably heard the good news about an upcoming revamp of the WebOPAC for LBPH. Ready for more info and a first look at our prototype? Take a look at what we have so far and provide feedback to help shape the future OPAC!

    Presenter: Katy Patrick, Keystone Systems

    Zoom Link & Audio Dial-in Info:

  • Connecting with KLASusers

    Connecting with KLASusers

    Prior to the 2019 KLAS Users' Conference, Katy and I received a request to present about the different ways we send out communications and what platforms are available to users to share info with one another. On Thursday morning at the conference, we shared our "Connecting with KLASusers" presentation on this topic... and we decided to use the presentation as an opportunity to learn just what folks in the audience knew about our communications platforms and efforts.

    Connecting with KLASusersThe agenda of the presentation started with klasusers.com, including the Key Notes blog, various resources on the site, as well as some tips and tricks on navigating the discussion forums. We then took some time to discuss the KLASusers e-list and share info about Keystone's social media presence.

    Also, during the course of the presentation, we had anyone who wished to participate answer questions in a live poll. It was very interesting to see how many folks were and were not aware of who usually writes our Key Notes blog post and what kind of content they wanted to see more of. (And of course, we couldn't help but have a little fun with it.)

     Connecting with KLASusers

    This week we wanted to share the presentation for those who were not at the conference so they have the opportunity to learn about all the different ways we try to share tips, ask questions, and share the latest news about KLAS. Also, we want you to know what communications channels are available to you as a user and how to make sure you're not missing out on important info. You can access the PowerPoint via the below link.

    • Connecting with KLASUsers.com - PowerPoint

     

    Another great resource to learn about how to stay up to date with the latest blog posts, forum discussions, etc. is the "Tips for dealing with klasusers.com FOMO" Key Notes blog from March of 2018 which including how to subscribe to specific discussion forum threads or categories, "favorite" forum topics, and the best way to find the latest Key Notes blog post and forum posts.

     Connecting with KLASusers

    Please be sure to let us know if you have questions about these resources and / or how to use them.

  • From the Desk of the President

    A gold and black

    When I began my job at the Washington Talking Book and Braille Library (WTBBL) in March of 2022, I understood that being Managing Librarian would include, among other things, being the KLAS Administrator. I had been an ILS administrator in the past, but this was for systems where being the "administrator" really just meant you were the one with the most knowledge about the system (which meant, well, not a lot), the one to make the helpdesk calls, and the one to be the vendor's point of contact for the annual payment and the up-sells. For KLAS, being an administrator means taking on a much more active role in understanding and promoting the ILS’s functionality, reporting, and finding solutions for staff and patrons.

    As a member of the KLAS Users' Group Officers, I've gained significant insight into how things work, and can work, and am truly excited about attending the KLAS Users' Conference 2023: A Perfect Tenn next week—where I know I'll learn even more. And, as you’ve likely seen from the conference schedule, you don’t have to be an administrator to find lots of sessions that will help you in your particular job. I’m looking forward to an in-person conference (my second since 2019) and to see KLAS folks face-to-face who I bother an inordinate number of times each week (you know who you are!)

    In the next few days, you’ll have a number of opportunities to engage with Keystone, other NLS Network and IRC Library staff. I hope you’ll take these opportunities!

    Attend the Conference (July 17-20, 2023):

    There’s still time to sign up, especially if you plan to attend virtually: https://klasusers.com/klas-uc2023

    Attend Thursday's KLAS Users' Group Business Meeting & General Sessions via Zoom (free to all):

    Thursday, July 20 Agenda(All times are Central Standard Time):

    • 11:15 AM - KLAS Users' Group Business Meeting
    • 12:00 PM - Answering Your Parking Lot Questions
    • 12:40 PM - Reconsidering Circulation - Based on circulation statistics gathered from a number of libraries, Keystone's Mitake Burts will present a birds-eye-view of changes to circulation patterns across the network of NLS libraries and open a discussion on where the circulation may be heading next
    • 1:25 PM - Conference Closing Remarks

    Thursday, July 20 Zoom Meeting Info:

    Read the proposed changes to the KLAS Users’ Group Bylaws:

    We’ll be voting whether to accept these changes at the Business Meeting:

    Become a KLAS Users’ Group Officer:

    We will be seeking nominations for Secretary during our annual business meeting on Thursday, July 20. The Secretary’s role is defined and the election process outlined in KLAS Users’ Group Bylaws, Article VI. Officers. Come join the Users’ Group Officers!

    I look forward to seeing you next week in person or virtually. Thanks so much for being such an engaged group!

    Best,
    Traci Timmons, President, KLAS Users’ Group

  • Future IRC User Relevant Events

    Future IRC User Relevant Events

    Today's KeyNotes blog post is all about upcoming IRC / IMC KLAS user-relevant events, including:

    • IRC KLAS Administrator Online Training
    • KLAS IRC / IMC Users' Group Session at the virtual APH 2020 Annual Meeting
    • 10/22/2020 KLAS IRC Users' Roundtable

    2021 KLAS Users' Conference

    Read on for more details about each of these...

    IRC KLAS Administrator Online Training 


    In September, we conducted our first online KLAS Administrator's Training session. Next week's blog post will share details and feedback about how it went. Before that, however, I want to share the news that we are planning to offer it again and want our next session to be IRC focused. The thing is... we need your help to figure out when to schedule it so it works best for those attending.

    The training is held over the course of a week, Monday through Thursday, with two sessions each afternoon (to allow participants to join from any time zone), and includes pre-class worksheets that we recommend filling out to prepare for each session and a printed Administrator's Reference manual which will be mailed to you. This training is limited to attendees who have a KLAS Administrator role, including the authority to change records and policies for their KLAS system. If you fit this description and wish to participate, please complete this short survey to help us determine the best time to offer it.

    Administrator training costs $600 per attendee, but the online format means that there is no longer any need for additional travel costs.

    KLAS IRC / IMC Users' Group at APH 2020 Annual Meeting


    We hope all IRC / IMC staff who registered for the virtual APH 2020 Annual Meeting plan to join us for the KLAS IRC / IMC Users' Meeting at 10 AM ET / 7 AM PT on Thursday, October 8. This year's session is limited to one hour because of the compressed conference schedule, so our plan is to:

    • present some highlights of what we've added to KLAS for IRCs, and what's coming next
    • share some news about upcoming IRC focused training
    • have a bit of time for Q&A

    10/22/2020 KLAS IRC Users' Roundtable


    10 22 2020 IRC Users RoundtableAdditionally, knowing the limited time we will have during the APH Conference, the KLAS Program Committee decided our next KLAS IRC Users' Roundtable will be held Thursday, October 22 at 3 PM ET / Noon PT. We're excited to announce that Jared Leslie, AZ IRC, will be moderating the session. We hope it will be an opportunity to continue the discussion on any topics we don't have time to fully address during the APH meeting, provide more time for users to share feedback and tips and tricks, and an additional opportunity to demo new features and functionality.

    • Log-in information will be posted to the KLASUsers e-list and in the "Upcoming Webinars & Roundtables" article approximately one week prior to the roundtable.

    2021 KLAS Users' Conference

    Finally, we want to remind you that we're are in the process of planning an in-person 2021 KLAS Users' Conference (with the knowledge that we need to be willing to adapt and change depending on the state of COVID-19). At this time, the plan is for it to be held at Tennessee School for the Blind in Nashville from June 29-July 1, 2021. This will be our first biennial conference AND the first hosted by an Instructional Resource Center. Accommodations information will be available in the near future.

    We sincerely thank Dr. Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee School for the Blind for being willing to host for 2021 KLAS Users' Conference. We look forward to working with you to plan an informative, inspirational, and rewarding experience for all our attendees. The Program and Logistics Committees are already actively meeting with the goal of bringing you a well-planned conference offering opportunities for sharing great ideas and learning new ways to use KLAS to help improve the services your organization provides.

  • Guest Post: A Look Back at the NLS Conference

    The ornate, colorful interior with grand arches is reflected in a window looking out at the capitol skyline.

    A guest post from Maureen Dorosinski, President, KLAS User Group, of Florida Division of Blind Services - Bureau of Braille and Talking Books Library


    I was listening in on the last Reader Advisor meetup and when Alice said the NLS conference was “three weeks ago,” my heart bounced off the ground and back and I could not believe how time was slipping away.

    Maureen, Drea, James, and Mitake are gathered behind a podium with the Library of Congress' seal on the front.

    I have been procrastinating on two writing projects and a presentation, but now it is critical that I get them done.

    I start looking through photographs for the thousandth time, ones to send individually, use for the presentation, and this post. I look up and twenty minutes had gone by. I try again, looked up, and an hour had gone by. I try again, frustrated, and a whole weekend has gone by. I am truly crestfallen.

    Where has my motivation gone? I think it could be once I share it, I am giving away a piece of it and it will be that much farther away. Despair grips me. Another week goes by.

    I have a 14-foot display screen coming to the library for a slide show for the library staff. Time is ticking away and I am no closer. It’s TOMORROW. And my Google Photos for the week still sit at 990+ photos.

    A number of KLAS Users sit at a round table covered in a black tablecloth. All are smiling and looking at the camera.

    Once I write those final lines, clean up the album, present the last update, and name the folder, it is over. It gets put on a shelf, in a binder, into a computer folder. One more thing done. An ending. Closed. And I never want things to end.

    How can I just…move on? Get things done?

    Five female KLAS Users sit at a round table covered in a black tablecloth. They are all facing the camera and smiling. A variety of pens, notebooks, drinks, and other items are on the table in front of them.

    One night, we all went to a reception in the Library of Congress Great Hall, where we listened to the Librarian of Congress Carla Hayden, and I was standing smack in the middle, right in front! I remember looking down and I was right on the edge of the compass rose seal in the middle of the floor- I got a little haughty and thought, I wore my jean jacket and sandals to the Library of Congress!

    Then was abruptly humbled, with one upward glance, swamped by the grandeur of the Great Hall. Mesmerized by exquisite murals and ceilings, buttresses and arches, along the carved putti and cherubs lining the marble steps, with the columns and statues at every turn.

    A colorful, majestic interior shot of ornate architecture. Huge arches support a second floor balcony, which itself has elegant columns to support the vaulted ceiling. The ceilings are entirely painted, and the stone walls and supports are carved in a classical style.

    We had the opportunity to go to the Thomas Jefferson Library. His entire library recreated, displayed, and stretched out in a large, curved glass bookcase, and we could read the titles: The History of Philosophy by William Enfield, The Horrors of Slavery by William Ray, The Law of Charitable Uses by John Herne, and some works of Plutarch. To my utter glee, I found titles that were on the shelves, we can get them on Amazon or Google Books! We can read the same things he did!

    A few of Jefferson's books, photographed through glass. Visible titles are Enfield's History of Philosophy volumes I and II, and Bacon's Essays.

    A few of us even saw a Microsoft blue error screen on a display right outside the Jefferson library! (at the LOC!! Who would have thought…)

    A display stand supports a large screen, with a classic

    Walking around the Great Hall, I loved the fact that Poetry was the middle throne in the Poetry Gallery’s painted ceiling, with the words Architecture, Music, Sculpture, and Painting surrounding it. I had my architect husband Sean on a video call with me, so we walked that and another of the galleries ‘hand in hand’.

    I found it amazing that the paintings of the words Home, Family, and Science seemed to be all right next to each other.

    One of the inscriptions on the ceiling was, “Give instruction to those who cannot procure it for themselves.- Confucius”
    This is what we do when we find books and get language learning materials, nonfiction books, and even programming. We are sharing instructions on how to do something for someone who wants what we can give to them.

    Five NLS conference attendees sit at a round table eagerly anticipating the next session.

    Equally memorable on the trip were the unplanned things. I walked down a hallway after a meeting in the Madison building and found myself outside of the Performing Arts Reading Room and could not believe my luck. That there was such a place, of all the plays and reference materials! They even had a real card catalog, still in use.

    In that area were the Sound Recordings archives, and they had an Edison record player, and the composer Rachmaninov’s desk! Just sitting there! I talked to the guys in the Sound Recording room, and it was funny, I overheard them having trouble looking things up in the LOC catalog. “Do I put the whole title in, and then click the drop down, or just use keyword?”

    Rachmaninov's desk is made of ornate inlaid wood, with even the legs and supports across the bottom of the desk being intricately decorated. It stands here with a plaque on the glass-protected surface, with a chair upholstered to match and a bust of the composer, all behind a velvet rope.

    The next day I got my Library of Congress Reader’s card, and while time was short, I took advantage of an exceedingly high caliber research request of a previous patron, which was laying on a table: One Hundred Years of Comic Strips and another book with vintage strips like Little Orphan Annie and Blondie and Dagwood, Cathy, Dick Tracy…

    Gathering in such an iconic place helps you realize YOU have a greater purpose in your work, and that it is something that is commemorated in the magnificent structures and collections of the LOC.

    At a round table covered in a black table cloth five NLS conference attendees sit.

    It takes three buildings to contain the greatness that is the Library of Congress. And by extension through NLS, we all can hold a piece of it as well in the work with NLS that we do every day.

    It’s getting closer to the end of this piece, and I just don’t want it to end. I found the folder for the last conference I planned, and it’s like it never existed. I go back to Google Photos, and lose yet more time.

    6 NLS conference attendees smile and chat around a table after enjoying the Keystone provided lunch.

    How do I hold on to it? I do not want it to ever end. When I do, it’s like it never happened. I looked a picture, and remember so many other little thigs I had forgotten. Am I doomed to putting it away, and forgetting it all?

    That is certainly how it feels, but that’s not fact. The fact is we can carry the feeling with us every day, through remembering to follow through with meetings and projects we say we want to, even if it takes multiple Doodles to do so. It means calling, not just texting, that person that you could not believe it had been over a year since you had a true live conversation.

    A photo shows a room with NLS conference attendees seated at multiple round tables draped with black tablecloths. In the foreground, are two female attendees. One is looking at the camera and smiling and the other is looking at her phone.

    It means taking advantage of every new opportunity to connect with our fellow KLAS travelers and boil down what it means to you to be able to communicate it down to a few lines for your justification for the next conference. How about the KLAS Conference, in March 2025 in Indiana?

    A group shot of NLS attendees seated at round tables with black tablecloths. Four people (two women and two men) are the table in the foreground are having in a lively discussion.

    I think part of my reluctance to start and finish is that wondering if what I found significant will be of any meaning to anyone else.
    At the end of the trip, I sent a message to Sean saying in part: “My visit was not long enough, my heart is too full to form words.” That could be the real reason I struggled to begin to write- my heart is just too full.

    With love and memories,
    Maureen Dorosinski, President, KLAS User Group

    The ornate, colorful interior with grand arches is reflected in a window looking out at the capitol skyline.

  • January 2021 KDAC Survey

    January 2021 KDAC Survey

    Your KLAS Development Advisory Committee (KDAC) member-representatives want to hear if you have input for our next meeting to be held January 19, 2021. Therefore please complete this survey to share your input with us, and please know we sincerely appreciate your thoughts and feedback.

  • June 2019 Proposed Users' Group Bylaws Updates

    This is the final draft of the proposed bylaws changes for the KLAS Users' Group. Changes were made to allow for a smoother officer transition for the positions of President and Vice President, incorporate language relevant to elections and content planning in non-conference years and / or in addition to the conference, and to make the group more inclusive of all organizations that use KLAS. Go here to review the current KLAS Users' Group bylaws as approved on May 5, 2016.

    A link will be sent to a designated representative of each KLAS library / organization to vote on these changes. Voting must be conducted within 30 days and a 2/3 majority is required to approve the changes.

    Please be sure to login to download content. Thanks

  • KDAC Update & Thank You

    A pie chart showing number of years survey respondents have been KLASUsers. (31.3% Basically Forever, 26.6% 5-10 Years, 21.9% 2-5 Years, & 20.3% Less than 2)

    From Sam Lundberg, President, KLAS Development Advisory Committee:

    It’s been a few months now since the KLAS User Experience Survey circulated, and the KLAS Development Advisory Committee (KDAC) has spent the time pouring over all the answers we received.  Some of you had small, actionable requests that will hopefully be coming down the pipeline soon. Others had big ideas that, rather than being added now, will help inform the next major iteration of KLAS. Finally, are my personal favorite suggestions: small quality-of-life fixes that make each day that 1% easier.  

    I can’t say exactly what will be coming next or which features will make it to live. We certainly had some common threads around the Service Queue, updating catalog records, the WebOPAC, and tools to handle Has-Had titles. The changes that DoD makes for patron service are starting to become clear and more feedback on how to mechanically address those changes will be vital. I believe there will also be some training coming to discuss requested features that are actually already part of KLAS, if not always obvious.

    The survey was anonymous, so I can’t get into the details of the responses. But I can share some interesting demographics data we gathered. Nearly ⅓ of responses came from users with more than 10 years experience with KLAS. Only 14% of responders use hotkeys constantly within KLAS, while 30% use them occasionally and 29% never use them at all.* The klasusers,com discussion forum is still under-appreciated with only 33% of responders saying they use it to interact with the KLAS community, but almost 70% attend the KLAS Conference, webinars, and/or the listserv. Reviewing anonymous survey responses proved tricky because we found many suggestions we wish had more detail or clarification, but that’s the tradeoff for honest feedback on what’s wrong now as well as what we want in the future.

    Pie chart of the responses for the question: Do you regularly use hotkeys to navigate KLAS? In addition to the responses above, 20% answered "Not generally." Those who do not use them also includes a few 'others' answers wondering what hotkeys are, whether there is a list, or expressing an intent to use them once the responder learns them.

    Of course, the conversation doesn’t end with the survey. Keystone and KDAC are always looking at the forum, the listserv, the various live training sessions and presentations (organized or organic), and all other ways users talk to one another. Also, we invite you to speak with any KDAC officer directly about anything you’d like us to put forward. Development is an ongoing conversation about what would be good to add, but also about priorities and allocation of resources. Even if you know something you want is in the works or on the table, be sure to also let us know the importance of that change or feature to you or your library so it can get that extra oomph behind it.

    Finally, because I haven’t said it yet in this letter, thank you all for your participation in the survey specifically and the broad mission of KLAS Development generally!

    *Note from Katy: If you are among those who don't know what they Keyboard commands are or who need a list to help you become more familiar with them, check out the KLAS Keyboard Shortcut page for a reference. 

  • KLAS "USERS" Conference

    You have heard Keystone staff say it before, and you'll likely hear us say it again.

    "It is the KLAS Users' Conference."

    Today, I want to take the opportunity to recognize those users who have already contributed greatly to the logistical and programming for the 2018 KLAS Users' Conference. This conference is based on feedback and suggestions we receive from your survey responses, ideas brought up during conference calls, what you request and what you are willing to present and coordinate.

    Thank you to those who have attended, will be attending, have sent us your thoughts and ideas, and who have stepped up to moderate a Birds-of-a-Feather discussion, present a general session, or help put together attendee welcome packets.

    But, most especially, thank you to the Logistics and Program Committees and the KLAS Users' Group Officers. You participate in conference calls, send emails, give me honest feedback, and help shape the conference for each attendee, presenter, and member of the Keystone staff. This is my note of appreciation for all of your time and effort. You are wonderful to work with, and I could not do my job without each of you. Thank you.

    KLAS Users' Group Officers:

    • Craig Hayward, KLAS Users' Group President, North Carolina Library for the Blind and Physically Handicapped
    • Chandra Thornton, KLAS Users' Group Vice President, Palm Beach County Library System Talking Books Library
    • Erin Pawlus, KLAS Users' Group Secretary, Arizona Braille and Talking Book Library

    2018 KLAS Users' Conference Logistics Committee:

    • Craig Hayward, KLAS Users' Group President & Logistics Committee Chair, North Carolina Library for the Blind and Physically Handicapped
    • Nancy Reese, KLAS UC 2018 Host, Idaho Commission for Libraries Talking Book Library
    • Pat Herndon, KLAS UC 2017 Host, Georgia Library for Accessible Statewide Services
    • Edith Gavino, KLAS UC 2016 Host, Braille Institute Library Services
    • Andrew Shockley, KLAS UC 2015 Host, Oklahoma Library for the Blind and Physically Handicapped
    • Debbie Martin, Brevard County Talking Books Library
    • John Mugford, New Mexico Library for the Blind and Physically Handicapped
    • Sarah Smedley, Palm Beach County Talking Books Library

    2018 KLAS Users' Conference Program Committee:

    • Chandra Thornton, Program Committee Chair, Palm Beach County Library System Talking Books Library
    • Sue Walker, KLAS UC 2018 Host, Idaho Commission for Libraries Talking Book Service
    • Erin Pawlus, Arizona Braille and Talking Book Library
    • Teneka Williams, KLAS UC 2017 Host, Georgia Library for Accessible Statewide Services
    • James Gleason, KLAS UC 2014 Host, Perkins Library
    • Cyndi Hammonds, California Department of Education
    • Amy Ravenholt, Washington Talking Book and Braille Library Katy Patrick, Keystone Systems

    If you have the opportunity, please take a minute to express your gratitude to these people for their contributions.

  • KLAS at Virtual APH 2020 Annual Meeting

    KLAS at Virtual APH 2020 Annual Meeting

    In addition to the move to an online meeting, the APH staff have also made some changes to the usual schedule. Things are starting a bit later each day to accommodate persons in western time zones and the schedule is a bit more compressed, but many of the typical sessions are still being offered, such as the tours of APH. We're already making plans for the KLAS Users' Group Meeting which will be on Thursday morning of the meeting as usual, but our start time will be a bit later than normal at 10 AM Eastern / 7 AM Pacific.

    Unfortunately, being virtual means we won't be able to provide breakfast for our attendees, but we do encourage you to grab a cup of coffee or tea at home and join us for the KLAS IRC / IMC Users' Group meeting. We will share recent updates to KLAS and Keystone services, plans for upcoming development, and provide opportunities for feedback and Q&A. If you have any topics or questions you'd like us to be sure we address, please post them to the klasusers.com IRC / IMC discussion forum and / or email Drea () or Katy () with your suggestions.

    So remember, if you want to attend the KLAS Users' Group session at the Virtual APH 2020 Annual Meeting, register for the conference and be sure to select the KLAS concurrent meeting on Thursday, October 8 at 10 AM Eastern.

    We look forward to "seeing" you there!

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