800-222-9711

Conference Planning

  • 2019 Julie Klauber Award Info

    Keystone Systems wishes to recognize the support that volunteers and staff provide to their libraries each year. We do so with the Julie Klauber Award. Each library may nominate one staff member or volunteer. Please use the online Julie Klauber Award Nomination form to do so.

    Nomination Deadline: Friday, March 15

    Award nominees should:

    • Work with KLAS in their daily job functions
    • Show an outstanding service to their library and / or their community in the spirit of Julie Klauber during his / her time with the library.
    • Appreciate and benefit from attending the KLAS Users' Conference.


    The selected Julie Klauber Award Recipient will receive a trip1 to the 2019 KLAS Users' Conference in West Palm Beach, Florida, June 4-6.

    Award finalists will be selected from all nominated individuals by a selection committee2. James Burts, Keystone Systems, will determine this year's recipient after consulting all the finalists' supervisors.

    Printable flyer and online award nomination link:


    Who was Julie Klauber and why is this award named after her?

    Valerie Lewis sent the below text in an email to the klasusers elist on January 24, 2011:

    It has been more than eight years since Julie passed away. Her name comes up every day.....truly, it does. I work with 5 other people who worked with Julie for many years. I sit in the office that was once hers. Her husband and sons are often in my home. I work with her husband Avery, to continue the important work that she and he started many years before I was lucky enough to meet them.

    Julie was a librarian, but more she was the truest advocate for access to library programs, services and materials for all, particularly people with disabilities.

    In addition to being the librarian for the sub-regional library that served Long Island, NY, Julie and her husband established a non-profit organization that provided information and referral resources for librarians, service providers and individuals living with disabilities.......long before and into the earlier days....of the internet.

    Julie spent truly all of her time making sure that people with disabilities had access to information.....all information. She created partnerships with local and national corporations that brought assistive technology to local libraries. She created library resources in alternative formats and worked with libraries and librarians across the country, to promote accessible library services.

    It has been my honor to be a member of the Julie Klauber Award Committee. It has given me the opportunity to read about lbph staff and volunteers who create new and innovative ways of making library materials, services and programs accessible to their patrons. Something still so difficult to do, even in these technologically advanced times.

    You may think that the daily practices and procedures of operating a library for the blind and physically disabled are hum-drum and nothing out of the ordinary, but think again. It is through the work and creativity of each and every member or your organization, that people with disabilities have access to information....something we treasure so dearly and take so for granted.

    On that note, we encourage you to think about how the wheels of your organization turn and who are the people turning it.

    With warm regards,

    Valerie Lewis, Director
    Long Island Talking Book Library

     1 A trip includes one round-trip coach ticket on Delta Airlines from the recipient's nearby major city to an airport near the conference location; hotel expenses for a single occupancy room for June 3-6. Conference registration fees provided by Keystone Systems, Inc. and meals provided by the conference. If the recipient needs / desires a travel companion, such a person may be accommodated at James Burts' discretion.

    2 2019 Julie Klauber Award Committee Members include:

    • James Gleason - Perkins Library
    • Kimberly Tomlinson, Wisconson Talking Book and Braille Library
    • Lisa Nelson - Utah State Library Program for the Blind and Disabled
    • Pepper Watson - Oklahoma Library for the Blind, Accessible Instructional Materials Center
    • Valerie Lewis - Suffolk Cooperative Library System Outreach Service Department / Advisory and Outreach Center
    • Sharon Ruda, Illinois State Library Talking Book and Braille Service
    • Teresa Kalber, Colorado Talking Book Library
    • Andrea Ewing Callicutt - Keystone Systems, Inc.

     

  • 2019 KLAS Users' Conference - West Palm Beach, FL (June 3-6)

    2019 KLAS Users' Conference - West Palm Beach, FL

    The 2019 KLAS Users' Conference offers attendees three days of intensive networking and training opportunities with Keystone employees and other library administrators and staff who use KLAS. Why should you attend the 2019 KLAS Users' Conference?

    During the conference attendees participate in:

    • One-on-one discussions with colleagues and Keystone staff
    • General Sessions, Seminars, and Workshops led by Keystone instructors
    • Opportunities to provide feedback to KLAS developers
    • General sessions addressing new features and ways to use KLAS

    Host: The Palm Beach County Library System - Talking Books will host the 2019 KLAS Users' Conference in West Palm Beach, Florida.

    Dates: Monday, June 3 - Thursday, June 6
    A pre-conference offering hands-on training opportunities will be held on Monday, June 3. Regular conference sessions will occur June 4-6. The Conference Overview Schedule & Agenda is now available. Also, a networking opportunity with Keystone Staff and other KLAS users will be held Thursday afternoon.

    Registration: Online registration is now available for the 2019 KLAS Users' Conference. Here are this year's registration deadlines and fees:

    • Full Registration: $145.00 / person (2/1/2019 – 5/6/2019)
    • Late Registration: $170.00 / person (5/7/2019 – onsite)

    Conference Format: Each day attendees will have the chance to network with Keystone staff, librarians and other staff who use KLAS, attend general sessions, and choose from different types of breakout sessions including Workshops, Seminars, and Birds-of-a-Feather Discussions. Go here to access the Conference Overview Schedule & Agenda.

    West Palm Beach Florida AerialConference Sessions Location: Monday pre-conference and all Thursday conference sessions will be at the Palm Beach County Library System's Main Library. All conference sessions will be held at the conference hotel. More information about both is available here.

    Conference Hotel: The Holiday Inn Palm Beach Airport - Conference Center will serve as our conference hotel. Go here to access the online booking link and more info about the hotel.

    • Conference Room Rate = $82.00 / night + 13% tax for a room with 1 King or 2 Queen beds
    • Reservation Deadline = April 30, 2019
      Getting to West Palm Beach: The Palm Beach International Airport is served by major airlines including Delta, Southwest, JetBlue, American, Frontier, and United.

    Conference App: An app for Android and iOS devices will be available with schedule, session, speaker, and other conference-related info.

    Tuesday Evening Welcome Reception: A welcome reception hosted by Keystone Systems will be held Tuesday, June 4 from 6:00-8:30 PM at the Lake Worth Casino Building and Beach Complex in Lake Worth, FL. Transportation, food, and drinks will be provided for conference attendees. Guests of conference attendees are $25.00 / person.

    Thursday Afternoon Networking Opportunity: On Thursday, June 6 from 1:00-5:00 PM the Palm Beach County Talking Books Service staff will host a networking opportunity with Keystone employees and other KLAS library staff at the Morikami Museum and Japanese Gardens. Check out the "2019 KLAS Users' Conference Networking Opportunity" article for all the details. Transportation to / from the Morikami Museum and Gardens will be provided.

     

  • 2019 KLAS Users' Conference Pre-Conference

    The 2019 KLAS Users' Conference will include a pre-conference with hands-on training sessions to be held in the Computer Training Room of the Palm Beach County Library System's Main Library located at 3650 Summit Blvd, West Palm Beach, FL.

    Transportation from the Holiday Inn Palm Beach Airport – Conference Center to the library and back will be provided by Molly Trolley.

    All pre-conference sessions are now included in the conference overview schedule. Additionally, you will find more info about the pre-conference including a schedule, descriptions of each session, and a registration form in this article.

    KLAS UC2019 Hands-on Pre-conference Schedule

      Time       Pre-Conference Session Title  
    9:00 AM-10:15 AM  KLAS Scavenger Hunt
    10:30 AM-12:30 PM  Effective Search Strategies in KLAS
    1:30 PM-3:30 PM Effective Search Strategies in KLAS
    3:45 PM-5:00 PM  KLAS Scavenger Hunt

     

    KLAS UC2019 Hands-on Pre-Conference Session Descriptions

    All pre-conference sessions are limited to 12 participants. This is determined by the number of available workstations and how many participants the Keystone trainers can support.

    KLAS Scavenger Hunt - How well do you know KLAS? Your guided-practice worksheet will present scenarios that will challenge you to undertake various tasks, and independently explore parts of KLAS you may be less familiar with. Take it slow and ask questions of the Keystone Staff as you get stuck, or compete for bragging rights and a prize against your fellow power-users as you find the hidden corners and functionality of KLAS.

    Effective Search Strategies in KLAS - There are a lot of ways to find records in KLAS, including one that staff tends to overlook: the WebOPAC. Which tool and what search strategy is the best way to find the info you need quickly and efficiently? Compare methods and learn a new approach to searching for KLAS records. Your Keystone trainers will introduce you to each search method in KLAS and then guide you through practice exercises.

    KLAS UC 2019 Pre-Conference Registration

    Registration for pre-conference sessions is now open.

    You must be registered for the 2019 KLAS Users' Conference prior to registering for pre-conference sessions. Also, breakout session information and registration is now available.

    Extended Pre-conference Session Registration Deadline = Friday, May 10

    Each pre-conference session timeslot is limited to 12 participants. This is determined by the number of available workstations and how many participants the Keystone trainers can support.

    Session slots will be assigned on a first-come, first-serve basis. If all the slots are filled, waiting list order is determined by your registration date.

  • 2019 KLAS Users' Conference Theme & Call for Presentation Proposals

    2019 KLAS Users' Conference Theme & Call for Presentation Proposals

    In this week's Key Notes post, we want to update you on the planning for the 2019 KLAS Users' Conference, which will be held in West Palm Beach, FL from June 3-6. We have already posted links to the conference registration form, an initial overview schedule, and conference location & accommodations information.

    Conference Theme


    Today we're excited to announce the theme of this year's conference! For the first time this year, we opened up the final selection of the theme to members of the KLAS Users' Group. We presented three choices as narrowed down by our committee members and, by popular vote, this year's theme is: Waves of Change

    Call for Presentation Proposals


    Now that the theme is decided, the Conference Program Committee is actively seeking proposals from those interested in presenting at the 2019 KLAS Users' Conference. Please review the following call for presentation proposals from Sue Walker and be sure to submit yours!

    From Sue Walker, 2018 KLAS Users' Conference Host & Program Committee Member:

    Make the 2019 KLAS Users' Conference an extraordinary learning experience by sharing your expertise and creativity with colleagues from other libraries that use KLAS.

    The KLAS Programming Committee is accepting proposals for general and breakout sessions for the conference. We want to include information about new service initiatives, innovative ways to use KLAS, or how you train staff and volunteers to use KLAS most effectively.

    Listed below are some of the popular topics captured from the 2018 KLAS Users’ Conference Follow-up Survey.

    Some possible session topics:

    • Circulation
    • Duplication on demand
    • Equipment
    • The future of Service
    • KLAS Navigation and Functionality
    • Outreach
    • Programming
    • Queries
    • Reader’s Advisory
    • Staff Training
    • WebOPAC/Web Ordering


    Proposal submissions should be emailed to Chandra Thornton () and Andrea Callicutt () by Friday, December 14th.

    Submissions must include:

    • Presenter’s Name & Contact Information (If submitting a group presentation, please list the program organizer / main contact.)
    • Session Topic
    • Working Title
    • Estimated session length
    • Brief Description of presentation including the main points to be covered and how they are supported by KLAS
    • Presentation format-general or breakout session?

    Please contact Chandra or Andrea with any questions you may have. The Program Committee looks forward to receiving your submissions!


    Now that we've got you thinking about the conference, jump on over to the conference page to find out more about it and start making your plans to attend.

  • 2021 KLAS Users' Conference & COVID-19

    A statement regarding the 2021 KLAS Users' Conference & COVID-19:

    With the uncertainty of the COVID-19 pandemic, we want to assure you the Logistics Committee is taking the utmost precautions in preparation for the 2021 KLAS Users' Conference.

    While you have seen information for an in-person conference, the Committee has not ruled out the need to go virtual depending on the pandemic and possible travel restrictions and concerns many of the users may have. Moving forward, the Logistics Committee will continue to monitor the situation and will make a final determination on an in-person, hybrid, or virtual conference by May 1, 2021.

    Sincerely,

    Jennifer Buzolich, President, KLAS Users' Group & Chandra Thornton, Chair, Logistics Committee

  • 2021 KLAS Users' Conference Take 2

    2021 KLAS Users' Conference Take 2

    First, we want to thank everyone who responded to our 2021 KLAS Users' Conference Planning Survey. We heard you, and we're moving forward based on your input.

    The Program and Logistics Committees, the KLAS Users' Group Officers', and Keystone staff have been working diligently to figure out how to shift the conference to an online event. We're really embracing our conference theme of "Challenges, Changes & Creativity"! In the past few weeks, we've shifted our planning timeline and had discussions about dates, schedule, event management software and services, registration costs, session proposals, and more.

    Today, we're excited to share that the 2021 KLAS Users' Conference will be June 7-10, 2021 with the below proposed schedule for each day:

    Eastern Time Pacific Time Session Type
    11:30-1:30 PM 8:30-10:00 AM General
    1:00-1:10 PM 10:00-10:10 AM Break
    1:10-2:00 PM 10:10-11:00 AM Breakout
    2:00-3:00 PM 11:00 AM-Noon Lunch
    3:00-3:50 PM Noon-12:50 PM Breakout
    3:50-4:00 PM 12:50-1:00 PM Break
    4:00-5:00 PM 1:00-2:00 PM General

    To give all our attendees the best experience possible, we're planning to use an online event platform. We've evaluated a number of different ones and currently plan to use PheedLoop. Last week, the Planning Committees and Users' Group Officers had an opportunity to see the event participant side of the platform and were impressed with their available features for networking, session scheduling and access, and extensive accessibility options.

    Using this platform, conference attendees will be able to attend sessions live or review the recordings later on, message each other privately or in subject groups, and even share files with their fellow users. While it can't fully replicate the feeling of all sitting around the same table, we hope that this format will allow us to bring as much of the full conference experience as possible.

    Individual and group registration rates are still being finalized and will be announced soon.

    We're hoping more KLAS Users will be able to participate in this year's conference than ever before, since there is no travel required! See you there!

  • 2021 Online KLAS Users' Conference

    2021 Online KLAS Users' Conference

    Below you will find the latest udpated about the 2021 ONLINE KLAS Users' Conference. Please let us know if you have any questions or need additional information.

    2021 KLAS Users' Conference Website & Attendee Portal:

    Theme: Challenges, Changes & Creativity

    Overview Schedule:

    Screenshot of KLAS UC 2021 Overview Schedule

    Format:

    To give our attendees the best experience possible, we will be using the PheedLoop online event platform. The Planning Committees and Users' Group Officers had an opportunity to see the event participant side of the platform and were impressed with the features for networking, session scheduling and access, and extensive accessibility options.  

    Using this platform, conference attendees will be able to attend sessions live or review the recordings later on, message each other privately or in subject groups, and even share files with their fellow users. While it can't fully replicate the feeling of all sitting around the same table, we hope that this format will allow us to bring as much of the full conference experience as possible.

    Registration:

    Go here to begin your 2021 KLAS Users' Conference attendee registration

    The deadline to register is 8:00 PM Eastern / 5:00 PM Pacific Friday, June 4. If you have any questions about the group registration process, check out this step-by-step for a detailed explanation with screenshots.

    Conference Registration is now open!To make this year's process easier than ever, we chose to use the PheedLoop platform to handle registration and even credit card payments. Yes, you can pay via a credit card this year! If you prefer or need to still pay by check, you can also download an invoice directly from the registration page.

    • $25 for individual attendee tickets
    • $50 for small group tickets (2-5 persons)
    • $100 for large group tickets (6-10 persons)

    Group Ticket Purchases: Example: To purchase one Large Group Ticket for 10 people, select 1 "Large Group Ticket" with your name listed as the "Attendee". Then proceed through the payment and checkout options and then add the other 9 persons as "complimentary ticket" holders when prompted to do so. Each listed attendee will be emailed their ticket info separately. An organization can purchase whatever combination of individual, small, and large group tickets makes sense for the number of staff they want to attend. For example, a library can purchase one small group and one large group ticket for a total of $150 to cover up to 15 attendees.

    Registration fees go towards the conference platform and video streaming services. This is not intended to be a profit-generating event! That said, the math on this kind of thing is difficult. The per-attendee cost of the event will vary significantly based on how many attendees we have, and while we have a lot of experience budgeting for and operating an in-person conference, an online conference is new to us. If we find that we undershot on the registration fees, Keystone will cover the additional costs. If we end up generating a little extra, it will be used towards the next conference.

  • Cards, Parking Lots, & Choosing my own adventure? What?!?

    Cards, Parking Lots, & Choosing my own adventure? What?!?

    Just over a week or so ago we published an updated overview schedule and full agenda for the 2019 KLAS Users' Conference. Now that you've had a chance to read it, we'd like to talk about some of the new session offerings for this year that you might have noticed including:

    • Cards & Connections
    • Keystone Answers Your Parking Lot Questions
    • Choose Your Own Adventure

    Confused? Well, today I'm going to take a minute to share some info about each.

    Cards & Connections


    Do you want an informal way to meet other conference attendees?

    Do you like card or board games?

    Well, on Monday night we plan to meet up in the lobby of the hotel for just this purpose. Some Keystone staff are planning to bring versions of their favorite games and invite you to as well. I've already committed to making sure there's at least one Quiddler deck there. We're also planning to have some traditional playing cards available in accessible formats. So, after you grab some dinner Monday night, come meet us in the lobby of the hotel for some fun.

    And if you have fun, be sure to let us know! We can always add another session on Wednesday evening.

    Here's the official description from the conference agenda:

    Join us for an informal gathering where we encourage you to try a new game (or teach others an old favorite) & meet a new colleague. Braille, high contrast, and large print options will be available.

    Keystone Answers Your Parking Lot Questions


    This is a new idea from the Conference Program Committee. There are always times throughout the conference when a question comes up during a session or informal conversation, but either Keystone staff aren't available to answer it right away or the session presenter is pressed for time. In situations like this, we encourage you to write your question down on one of the provided sticky notes and add it to the "parking lot" to wait for an answer. We will review all submitted questions and try to identify and prioritize those we can answer during Thursday morning's session.

    If we don't get to your answer during the session, or it's very detailed and specific to your organization, we will provide you an answer once we're back in the office--so be sure to put your name and email address on the back of your question.

    Choose Your Own Adventure


    You can blame me for this session, which will be held on Thursday afternoon. For a couple of years, we offered an Unconference session where we allowed attendees to identify 4-5 topics that then became the basis for conversation at a designated table. Attendees were able to move between tables and learn more about any topic they might be interested in. This format had its benefits, but we were also concerned that we were spreading things too thin trying to cover all of them. Some tables would sit empty, and some attendees would worry that by sitting in on one conversation, they'd be missing out on another. So this year, I suggested we try a new approach.

    Instead of presenting 4-5 "Unconference" topics, this year we're narrowing the number of topics: we will be seeding some options, then inviting attendees to suggest others, and vote on which will ultimately be discussed during this session. So, like in a "Choose Your Own Adventure" book, the topic(s) to be addressed during this session will be up to you. Be on the lookout for a link to vote, submit your own topic suggestions, and help choose the kind of adventure we will all go on together!

  • Future IRC User Relevant Events

    Future IRC User Relevant Events

    Today's KeyNotes blog post is all about upcoming IRC / IMC KLAS user-relevant events, including:

    • IRC KLAS Administrator Online Training
    • KLAS IRC / IMC Users' Group Session at the virtual APH 2020 Annual Meeting
    • 10/22/2020 KLAS IRC Users' Roundtable

    2021 KLAS Users' Conference

    Read on for more details about each of these...

    IRC KLAS Administrator Online Training 


    In September, we conducted our first online KLAS Administrator's Training session. Next week's blog post will share details and feedback about how it went. Before that, however, I want to share the news that we are planning to offer it again and want our next session to be IRC focused. The thing is... we need your help to figure out when to schedule it so it works best for those attending.

    The training is held over the course of a week, Monday through Thursday, with two sessions each afternoon (to allow participants to join from any time zone), and includes pre-class worksheets that we recommend filling out to prepare for each session and a printed Administrator's Reference manual which will be mailed to you. This training is limited to attendees who have a KLAS Administrator role, including the authority to change records and policies for their KLAS system. If you fit this description and wish to participate, please complete this short survey to help us determine the best time to offer it.

    Administrator training costs $600 per attendee, but the online format means that there is no longer any need for additional travel costs.

    KLAS IRC / IMC Users' Group at APH 2020 Annual Meeting


    We hope all IRC / IMC staff who registered for the virtual APH 2020 Annual Meeting plan to join us for the KLAS IRC / IMC Users' Meeting at 10 AM ET / 7 AM PT on Thursday, October 8. This year's session is limited to one hour because of the compressed conference schedule, so our plan is to:

    • present some highlights of what we've added to KLAS for IRCs, and what's coming next
    • share some news about upcoming IRC focused training
    • have a bit of time for Q&A

    10/22/2020 KLAS IRC Users' Roundtable


    10 22 2020 IRC Users RoundtableAdditionally, knowing the limited time we will have during the APH Conference, the KLAS Program Committee decided our next KLAS IRC Users' Roundtable will be held Thursday, October 22 at 3 PM ET / Noon PT. We're excited to announce that Jared Leslie, AZ IRC, will be moderating the session. We hope it will be an opportunity to continue the discussion on any topics we don't have time to fully address during the APH meeting, provide more time for users to share feedback and tips and tricks, and an additional opportunity to demo new features and functionality.

    • Log-in information will be posted to the KLASUsers e-list and in the "Upcoming Webinars & Roundtables" article approximately one week prior to the roundtable.

    2021 KLAS Users' Conference

    Finally, we want to remind you that we're are in the process of planning an in-person 2021 KLAS Users' Conference (with the knowledge that we need to be willing to adapt and change depending on the state of COVID-19). At this time, the plan is for it to be held at Tennessee School for the Blind in Nashville from June 29-July 1, 2021. This will be our first biennial conference AND the first hosted by an Instructional Resource Center. Accommodations information will be available in the near future.

    We sincerely thank Dr. Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee School for the Blind for being willing to host for 2021 KLAS Users' Conference. We look forward to working with you to plan an informative, inspirational, and rewarding experience for all our attendees. The Program and Logistics Committees are already actively meeting with the goal of bringing you a well-planned conference offering opportunities for sharing great ideas and learning new ways to use KLAS to help improve the services your organization provides.

  • IRC Symposium

    Keystone is offering a two-day in-depth training, round-table, and user feedback opportunity for KLAS Instructional Resource Center / Instructional Materials Center Users. An agenda with full details of each day's activities will be available soon.

    Note: Keystone reserves the right to cancel or reschedule.

    Prerequisites for attendance:

    • Attendee must have a KLAS Administrator role in their local system
    • Attendee has authority to change records and policies for their KLAS system

    KLAS IRC Symposium Dates & Times:

    • Tuesday, October 29 - Wednesday, October 30, 2019
    • Each day's sessions will run from 9:00 AM - 4:00 PM

    KLAS IRC Symposium Agenda

    IRC Symposium agenda updated as of October 14, 2019. Also, you must be logged-in to klasusers.com to access these documents.

    Cost:

    • $300 for the two-day symposium
    • Please make checks payable to Keystone Systems, Inc

    Hotels & Airport Transportation Information:

    Transportation:

    Please contact your hotel to arrange shuttle service to and from the airport.
    Local transportation to and from the hotel to Keystone's offices will be provided.

    Please contact Tracey Fye if you have any difficulty making reservations, or have any questions about accommodations.

    Tracey Fye
    Keystone Systems, Inc.
    Email:
    Phone: 1-919-782-1143 or 1-800-222-9711

    Registration:

    Please use the below Training Registration Form to indicate that you would like to attend.

    To reserve your space please register before September 30, 2019.

  • KLAS at Virtual APH 2020 Annual Meeting

    KLAS at Virtual APH 2020 Annual Meeting

    In addition to the move to an online meeting, the APH staff have also made some changes to the usual schedule. Things are starting a bit later each day to accommodate persons in western time zones and the schedule is a bit more compressed, but many of the typical sessions are still being offered, such as the tours of APH. We're already making plans for the KLAS Users' Group Meeting which will be on Thursday morning of the meeting as usual, but our start time will be a bit later than normal at 10 AM Eastern / 7 AM Pacific.

    Unfortunately, being virtual means we won't be able to provide breakfast for our attendees, but we do encourage you to grab a cup of coffee or tea at home and join us for the KLAS IRC / IMC Users' Group meeting. We will share recent updates to KLAS and Keystone services, plans for upcoming development, and provide opportunities for feedback and Q&A. If you have any topics or questions you'd like us to be sure we address, please post them to the klasusers.com IRC / IMC discussion forum and / or email Drea () or Katy () with your suggestions.

    So remember, if you want to attend the KLAS Users' Group session at the Virtual APH 2020 Annual Meeting, register for the conference and be sure to select the KLAS concurrent meeting on Thursday, October 8 at 10 AM Eastern.

    We look forward to "seeing" you there!

  • KLAS UC 2019 - How's that planning going?

    KLAS UC 2019 - How's that planning going?

    I pulled out my new 2019 calendar and all of a sudden the next KLAS Users' Conference is THIS YEAR and not NEXT. But, there's no reason to panic because the Program and Logistics Committees have been actively meeting on a monthly basis since last fall and have made some great progress in planning for your attendance. Do you know who those people are and what kind of work they do? First, let's introduce you to the people who are bringing you this year's "Waves of Change."

    Who are they?


    Below are the persons serving on the Planning Committees for the 2019 KLAS User's Conference.

    2019 KLAS Users' Conference Program Committee:

    • Chandra Thornton, KLAS Users' Group Vice President, Program Committee Chair, 2019 KLAS User's Conference Host, Palm Beach County Library System Talking Books Library
    • Erin Pawlus, KLAS Users' Group Secretary, Arizona Braille and Talking Book Library
    • Sue Walker, KLAS UC 2018 Host, Idaho Commission for Libraries Talking Book Service
    • Vanessa Meadows, KLAS UC 2017 Host, Georgia Library for Accessible Statewide Services
    • Cyndi Hammonds, California Department of Education
    • Amy Ravenholt, Washington Talking Book and Braille Library
    • Katy Patrick, Keystone Systems
    • Andrea Callicutt, Keystone Systems

    2019 KLAS Users' Conference Logistics Committee:

    • Craig Hayward, KLAS Users' Group President, Logistics Committee Chair, North Carolina Library for the Blind and Physically Handicapped
    • Sarah Smedley, 2019 KLAS User's Conference Host, Palm Beach County Library System Talking Books Library
    • Nancy Reese, KLAS UC 2018 Host, Idaho Commission for Libraries Talking Book Service
    • Andrew Shockley, KLAS UC 2015 Host, Oklahoma Library for the Blind and Physically Handicapped
    • Debbie Martin, Brevard County Talking Books Library
    • John Mugford, New Mexico Library for the Blind and Physically Handicapped
    • Andrea Callicutt, Keystone Systems

    What do they do?

    The Planning Committees usually meet on a monthly or bi-monthly basis depending on what work is currently needing to be done. The Logistics Committee focuses on planning the conference's transportation, catering, registration, welcome reception, and networking excursion. The Program Committee plans the conference content by identifying topics of interest, seeking out presenters, and creating a schedule all while trying to appeal to the varied job functions, skill sets, and learning styles of our attendees. Both pay close attention to the commentary and ideas that arise from previous year's feedback forms and follow-up surveys as they plan. They also look for new ideas that could benefit our attendees and bounce them off one another.

    When an organization offers to host a conference we do ask if a member / members of their staff can serve on each committee the year before, the of, and the year after they host. We also encourage other persons to serve on the committees who have an interest in contributing to the planning of the conference's content or the details of attendees' experiences while there.

    At this time, much of the preliminary logistics planning has been completed and that committee is now focusing on more detailed decisions, such as our reception entertainment and which menus to choose for provided meals. At the same time, our Program Committee has now done a thorough review and discussion of session feedback, sent out a call for proposals, created an initial overview schedule, and will soon be contacting additional possible presenters and finalizing session topics with the goal of publishing the next draft of the conference schedule before January 31.

    If you have any questions about how these committees operate or they work they do, please feel free to contact anyone serving on them. Or, if you are interested in serving on a committee in the future, contact one of your KLAS Users' Group Officers or the current committee chair.

  • KLAS UC 2021 Planning Survey

    KLAS UC 2021 Planning Survey

  • KLAS Users' Group at NLS 2020

    Staff of Network Libraries for the Blind and Print Disabled using KLAS met for a virtual session on Wednesday, December 2 during the Online National Library Library for the Blind & Print Disabled's 2020 online national conference. Below is the PowerPoint presentation Keystone shared in both .PPTX and .PDF formats and the notes from the meeting as taken by Erin Pawlus, Secretary, KLAS Users' Group:

  • Location: Boise Public Library Main Library

    Location: Boise Public Library Main Library

    The Idaho Commission for Libraries Talking Book Service will host the 2018 KLAS Users' Conference in Boise May 8-10. The library will partner with the Boise Public Library and use their Main Library facilities on Capitol Blvd to host all conference sessions.

    The library is a 0.5 mile walk on relatively flat streets from our conference hotels. Local taxi services, Uber, and Lyft are also available to transport attendees to the library. Click here for walking directions with photos of the route from the conference hotels to the Bosie Main Library.

    Before 10 AM you must enter the library through the Hayes Auditorium entrance. Also, please wear your conference badge so library staff can confirm that all persons entering before 10 AM are with the conference.

    Boise Public Library Main Library
    715 South Capitol Blvd.
    Boise, ID 83702
    (208) 972-8200

    Maps:

    • Google Map of the library's location
    • Custom Google Map to help you navigate Boise during the conference which includes locations such as the conference hotels, Boise Public Library, restaurants near each, etc. The map will also be available in the conference app.

    2018 KLAS Users' Conference Contacts

    Idaho Commission for Libraries Talking Book Service Contacts:

    Nancy Reese
    Phone: 208-334-2150
    Email:
    Sue Walker
    Regional Librarian
    Phone: 208-334-2150
    Email:

    KLAS Users' Group President:

    Craig Hayward
    North Carolina Library for the Blind and Physically Handicapped
    Phone: 919-733-4376
    Email:

    Keystone Contact:

    Andrea Ewing Callicutt
    Keystone Systems, Inc.
    Phone: 919-782-1143 or 800-222-9711
    Email:

  • Online Content Round-Up

    Since this is an off-year between KLAS Users' Group Conferences (and what good timing that was!), we've been working with the Programming Committee and your fellow users to bring you periodic online content to help keep you connected and tide us all over to the next conference.

    We hope this is a good opportunity for folks who can't usually attend the conferences to get a taste of them, and that they've helped you keep up-to-date and involved. But to make sure we're succeeding--and to get even better--we need to hear from you!

    If you haven't yet taken the KLAS Users' Online Programming Survey, please take a few minutes to provide your feedback. It's incredibly valuable, and will help bring you even better online content in the future. We've done our best to keep the survey short and sweet, and it'll inform not only our Fall programming, but maybe even online offerings at future in-person conferences!

    Of course, if you have more opinions on the matter than you can fit into the survey, we're always happy to add more voices to the Programming Committee. As Erin says in her invitation for new members, "Being a part of a conference planning committee is a terrific way of getting to know other colleagues and putting a voice to the names!" If you're interested, or just want more info, shoot an email to .

    Finally, you know what one of the best things is about online content? That you can always catch up after the fact!

    So if you've finished the survey and still find yourself with a little down-time, make sure you're logged in and then follow these links to catch up on what you've missed:

    • 5/19/2020 Online KLAS Users' Meetings (Includes links to the Overview of Keystone Systems Updates, KLAS Updates & New Featuresfor Talking Book Libraries, and KLAS Updates & New Features for Instructional Resource Centers sessions)
    • 04-23-20 KLAS IRC Users' Roundtable
    • 03-19-2020 KLAS Users Roundtable: Duplication on Demand
    • 02-20-20 KLAS Q&A with Katy Recording

  • Registration Fees and Call for Proposals for UC2021

    Registration Fees and Call for Proposals for UC2021

    We have an important update about KLAS UC 2021: finalized registration costs are now available! Our first online KLAS Users' Conference will occur June 7-10, 2021. Check out the "2021 KLAS Users' Conference Take 2 blog post for the proposed conference schedule.

    Conference registration costs are:

    • $25 for Individual attendees
    • $50 for small groups (2-5 persons)
    • $100 for large groups (6-10)

    An organization can purchase whatever combination of individual, small, and large group registrations makes sense for the number of staff they want to attend. For example, a library could purchase one small group and one large group registration for a total of $150 to cover up to 15 attendees.

    Conference registration fees will go towards the conference platform and video streaming services. This is not intended to be a profit-generating event! That said, the math on this kind of thing is difficult. The per-attendee cost of the event will vary significantly based on how many attendees we have, and while we have a lot of experience budgeting for and operating an in-person conference, an online conference is new to us. If we find that we undershot on the registration fees, Keystone will cover the additional costs. If we end up generating a little extra, it will be used towards the next conference.

    We have been working hard to plan an online conference just as worthwhile as an in-person one, with convenience and a lower cost to make up for a lack of local cuisine and charming wildlife (I’m not the only who misses those lizards that were all over Palm Beach...right?). These registration costs will cover the technology needed to make attending sessions, presenting, and networking with your fellow attendees easy. And the group rates will hopefully allow libraries to take full advantage of the absence of travel costs and allow more staff members than ever to attend. 

    Call for Session Proposals

    If the low registration costs and/or group rates do open the door for you... please consider not just attending, but presenting as well!

    Now that the registration costs are finalized, we have reopened the Call for Session Proposals until Friday, March 26.

    Anyone is welcome to present, so don’t feel like first-time attendees or KLAS rookies need to sit it out. Everyone has something they can share with their fellow users!

    Presenting online has its own challenges, but it has its benefits as well. You can use own equipment that you are already comfortable with. You don't have to project across a loud room or struggle with jet lag, and you can even have your dog, cat, or spouse handy for moral support.

    We will provide all presenters with an optional template for PowerPoint, information and training on the conference platform, and practice sessions if you want to test your connection. You also have the option of pre-recording your session if you prefer! If you’d rather not be on-the-spot, you can record your presentation in any video editing software, and send us the recording to “broadcast” during the scheduled time. Attendees will be able to view the pre-recorded session together, with you answering questions or joining the discussion in the text chat.

    You are welcome to ask a friend to present with you, gather a few coworkers for a group discussion, or request Keystone provide a “KLAS Expert” to back you up. You could also facilitate a discussion during a Birds of a Feather session on anything from Reader Advisory Services to the APH Census. It’s okay if you don’t know all the details of your presentation yet: proposals can be as vague or specific as you’d like. Our excellent Programming Committee can always work with you to fine-tune things as needed.

    This year’s Programming Committee chair Erin Pawlus says: “Presenting has been a positive experience for me – I enjoy sharing tips and tricks on my favorite KLAS functions like the Reader Services Queue, and I often learn a thing or two from the other attendees. It’s very collaborative. Since we are going virtual this year, those who typically are unable to attend the in-person conferences will also be able to share their stories and successes, and make valuable connections with others in the KLAS community at the same time!”

    If you have any questions or concerns about presenting, please feel free to contact Erin Pawlus () or me ().

    No need to be shy! If there’s something you’d like to share with your fellow users, please fill out the Session Proposal form.

  • Scenes from the 2019 KLAS Users' Conference

    Scenes from the 2019 KLAS Users' Conference

    Last week the Palm Beach County Talking Books Service and the Friends of the Palm Beach County Library hosted the 2019 KLAS Users' Conference in West Palm Beach, FL. Attendees were offered hands-on training during the one-day pre-conference and then participated in three days of general and breakout sessions including workshops, seminars, and informal birds-of-a-feather discussions. Opportunities for networking with Keystone staff and other KLAS library staff beyond the official conference sessions occurred during breaks, lunches, the Welcome Reception, and our Thursday afternoon excursion to the Morkiami Japanese Gardens and Museum. Here are some of our favorite photos from the conference. To see more, you can check out our 2019 KLAS Users' Conference Photo Album on Keystone's Facebook page. If you want to share your own conference photos, feel free to upload them to this album on Keystone's Google Drive.

    Below is the welcome slide we used throughout the conference. Drea took this photo from the second-floor balcony of the hotel on Sunday before the conference started--the rainbow seemed like a very lucky way to start the conference!

    Keynote Speaker Carmencita Mitchell talks about the Waves of Change in inclusive library service.

    Scenes from the 2019 KLAS Users' Conference

    Katy shares Tips & Tricks for Readers Advisors during a workshop on Tuesday.

    Scenes from the 2019 KLAS Users' Conference

    Attendees loved the view from the balcony of the Lake Worth Casino during Tuesday evening's Welcome Reception.

    Scenes from the 2019 KLAS Users' Conference

    We offered a choice of a seafood or a vegetarian paella option for attendees of Tuesday evening's Welcome Reception.

    Scenes from the 2019 KLAS Users' Conference

    The cooks add shrimp to the paella just before it is served.

    IMG 20190604 184605 exported stabilized 2264323520157860317

    Drea and Chandra enjoying the Welcome Reception.

    Scenes from the 2019 KLAS Users' Conference

    Nancy and Mitake answer the accumulated "Parking Lot Questions" attendees posted throughout the conference.

    Scenes from the 2019 KLAS Users' Conference

    James and Chandra got the same wardrobe memo on Thursday. Like minds and such...

    Scenes from the 2019 KLAS Users' Conference

    Excited attendees waiting on the Molley Trolley to head to the Morikami Japanese Gardens & Museum for an afternoon of networking with Keystone staff and other KLAS Users.

    Scenes from the 2019 KLAS Users' Conference

    To see more, you can check out our 2019 KLAS Users' Conference Photo Album on Keystone's Facebook page. If you want to share your own conference photos, feel free to upload them to this album on Keystone's Google Drive.

    Thank you for to all our attendees, speakers, and local hosts, and we look forward to seeing more photos and sharing more info from last week's conference in the near future.

  • T -61 Days and Counting...

    T -61 Days and Counting...

    ...until the 2019 KLAS Users' Conference! It's been a while since I shared a conference planning update, so I thought I'd use today's post to let you know about some of the work your planning committees, local hosts, and Keystone staff have been doing to help make this a great conference for all our attendees.

    First...

    Q: What's the easiest way to see all the information on klasusers.com about the 2019 KLAS Users' Conference?

    A: Direct your browser to klasusers.com/UC2019

    This url will automatically take you the 2019 KLAS Users' Conference page with ALL the latest articles about this year's conference. You can sort the list by "Title" or "Modified Date. Also, be sure to filter for ALL articles (from the default 10) to make sure you don't miss something from the second page.

    So, what have our Program and Logistics Committees and the Keystone Staff been working to bring you?

    Pre-Conference


    • Updated the Conference Overview Schedule to list our scheduled pre-conference sessions
    • Published the pre-conference sessions titles and descriptions followed by the link to register

    Conference Sessions


    • Finalized all planned sessions and updated the Overview Schedule
    • Selected our Keynote Speaker

    Ongoing:

    • Communicating with presenters and moderators about expectations and timelines
    • Creating the PowerPoint template for presentations
    • Finishing the last few session descriptions
    • Discussing technical setup for various sessions
    • Working to open Breakout Session registration in the near future
    • Pushing to complete our full Conference Agenda, listing all session titles, descriptions, locations, speakers, and moderators

    Transportation, Reception, Meals & More:


    • Published an article about Getting Around West Palm Beach during the conference
    • Selected a caterer and entertainer for the Welcome Reception

    Ongoing:

    • Choosing menus for other provided meals
    • Making travel plans for the Keystone staff attending the conference
    • Creating a list of restaurant recommendations
    • Putting together a Google Map listing local businesses, points of interest, and restaurants, etc.

    But wait, there's more...

    The conference app has been completely redesigned to present more info on an easier-to-navigate platform. Plus, it can be updated during the conference to include all the latest! Be on the lookout for an announcement when it is available, but some things we'd like to highlight from the redesign include:

    • Speakers List & Information Pages
    • Announcements
    • Sessions Listing filtered by Day
    • Information about Getting Around while at the conference

    And here is a sneak preview:

    T -61 Days and Counting... 

  • There's an App For That

    There's an App For That

    Hello, KLAS Users! This week, I am very pleased to introduce: the 2019 KLAS Users' Conference app!

    A lot of work was put into the app this year to make it easier, better, and more useful. We hope it'll be a valuable tool for you as you attend UC2019. And even if you can't join us, the app will allow you to browse through the sessions, download presentations, or find out how to contact the user who presented that session you really wished you could go to!

    You can download the app now (or any time) from either the Google Play store or the Apple App store - just search for "KLAS Users Conference". It should be among the first results, with a green "K" icon.

    The app was designed to be magnification-friendly and screen-reader accessible. If you encounter any accessibility problems, please let us know as soon as possible so we can work on a fix! It should be compatible with all Apple and Android devices, including both phones and tablets.

    Hopefully, everything will be intuitive and easy-to-find while exploring the app on your own. Just in case, and for those who don't have their phones handy to check it out right away, let's take a tour...

    There's an App For That

     Screenshot 20190423 082855

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    The Home screen of the app allows you to navigate quickly to whatever you need. Open the Menu for useful links, or select one of the options from the bottom navigation tray to open one of the app's "tabs." You can also swipe your screen left and right to move between tabs that way!

    Updates, available from either the menu or the navigation tray, contains the latest information from us and will continue to be updated through the conference with any last-minute changes or useful information. The Updates page itself will include brief headlines, which you can tap to view more information (this format is repeated through the app).

    The latest updates are pulled in every time you open the app, so make sure to close the app when you are done with it.

    Other menu items include Resources, where you'll shortcut links to some of the most useful KLASusers.com articles and a downloadable PDF version of the agenda, Keystone Contact info, and a link to the feedback Survey (so you can let us know about your experience after the conference).

     There's an App For ThatThere's an App For That

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    The Sessions tab lists the full conference agenda by day. Tap any session to view details, including a download link to the slides or handout!

    NOTE: For now, all download links point to a placeholder, to show where the download links are located and allow you to test downloading and opening slides on your device. Once we start receiving presentations from our speaker, the placeholder links will be removed until they can be replaced with the presentation.

    There's an App For That There's an App For That

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

    The Speakers tab has information on all of our presenters, including both Keystone staff and user presenters. Again, tap any entry to view more information. We hope this will be a great way for (especially newer) attendees to get to know our speakers and enable you to reach out to a presenter if you have questions about their session after the fact.

    Finally, the Map has an embedded Google map with pins on various points of interest, to help you navigate the area.

    There's an App For That

    ConfI hope you enjoyed this look at everything the 2019 KLAS Users' Conference app has to offer!

    Be sure to download it to your device(s) so it's on hand and ready to go when you arrive in Palm Beach. We look forward to seeing you there!

KLAS Users - Keystone Systems, Inc. logo

Keystone Systems, Inc.
8016 Glenwood Ave., Suite 200
Raleigh, NC 27612
800-222-9711