800-222-9711

Training & Networking

  • 5/23/2024 Issuing MoC Webinar: Serials Module Demo / Q&A

    Save the Date! Katy Patrick, Keystone's Technical Writer, is hosting a new webinar to discuss "Issuing Magazines on Cartridge (MoC): Serials Module Demo / Q&A" for LBPD KLASUsers at 3 PM ET / Noon PT Thursday, May 23.

    On Thursday, May 23rd, we held our most recent webinar focused on using KLAS to issue magazines on cartridge. During this session, Katy presented "Issuing MoC: Serials Module Demo / Q&A".

    During this free, online training, Katy discussed serial records including: main, captions, issues, eDocs, and retention, shared options for settings, showed how to review your Serials orders, and answered questions about the MoC Transition. 

    One correction from Katy:

    I realized after the webinar: you actually can use the Digital Serials main status to stop MOC orders from going out.

    • The Cir Status will stop the Serial Reserves from being made, so there is nothing for KLAS to send.
    • The main Medium status will stop Duplication Orders from being created or assigned, so the Serial Reserves can't get to the patron.

    As such, either of the settings (or both) can be used to hold someone's magazines. 
     
    I apologize for the confusion--I'm so used to the Cir Status only affecting serials, and serials only obeying the Cir Status, that I didn't think about the orders themselves.

    Caption Reference:

    Please see the Check your Serials forum post for a list of serial records we've found to be commonly missing or in need of an updated caption. Need help or have questions? Let us know!

    Want more to review?

    During the webinar, Jill Rothstein shared this list of NY1A's Serials.

    If you are using this list to update your serials, I do want to note: 

    • It includes all media, including Braille, Large Print, and Cassette (all remaining C serials can be treated as discontinued; the others may still be active Dir but will not be affected by the MoC transition)
    • Pay attention to Serial Type. Only Dir / Direct serials are affected by the MoC transition 
    • Choice Magazine is truly BARD Only, and not eligible for duplication

    Thanks for sharing, Jill!

  • 6/21/2023 KLAS Users' Roundtable: KDAC Q&A

    Join us June 21 @ 3 PM ET / Noon PMfor a KLASUsers' Roundtable offering an opportunity to meet your KDAC Reps, bring them your KLAS improvement suggestions, & more!

    On Wednesday, June 21 at 3:00 PM Eastern / Noon Pacific we held our most recent KLAS Users' Roundtable: KDAC Q&A.

    During this online session KLAS Users had opportunity to meet KLAS Development Advisory Committee (KDAC) representatives, ask them questions about being on the committee and / or how it operates, share ideas for improvements to KLAS, and more!

    Current KDAC Members include:

    • Dan Malosh, Committee Chair, Minnesota Braille and Talking Book Library
    • Traci Timmons, KLAS Users' Group Officers' Liaison, Washington Talking Book and Braille Library
    • Barnaby Camp, Georgia Library Service for the Blind and Print Disabled
    • Christina Quintana, Arizona Instructional Resource Center
    • Donald Salvato, Xavier Society for the Blind
    • Dorothy Hughes, Maryland School for the Blind
    • Jesse McGarity, Virginia Beach Public Library, Accessible Resources and Services
    • Pepper Watson, Oklahoma Accessible Instructional Materials Center
    • Sally Shreck, Maryland Instructional Resource Center
    • Sarah Smedley, Palm Beach County Library Talking Books
    • Zoelinna Schar, Nevada Talking Book Services

    KLAS Users' Roundtable: KDAC Q&A Chat Transcript & Recording

    Follow-up notes from Katy: The instructions for changing font size in KLAS are now available in the Knowledge Base!

    However, to add or remove stopwords, you must contact customer support so that the appropriate indexing can be done after the change. Additionally, we believe all libraries are set up with the usual stopwords (a, an, the)--if that does not seem to be the case for your library, please contact customer support with example screenshots.

  • 7/25/2024 Duplication Statistics Webinar

    Save the Date! Katy Patrick, Keystone's Technical Writer, is hosting a webinar discussing Duplication Statistics in KLAS on Thursday, July 25 at 3 PM ET / Noon PT.

    Do you know how to get statistics for the count of titles duplicated? Cartridges circulated? How about splitting those out by books vs serials?

    Come dive into duplication statistics in our next Keystone-presented webinar to be held 3:00 PM Eastern / Noon Pacific on Thursday, July 25. During this session Katy Patrick, Technical Writer, will discuss and take questions about Duplication Statistics in KLAS.

    • What: KLAS Duplication Statistics Webinar
    • Where: Zoom (link will be available here a few days prior)
    • When: 3:00 PM Eastern / Noon Pacific Thursday, June 25

    This free, online training is open to all interested KLAS Users'. So mark your calendar now and be sure to join us!

    Hot Tip! Use the "Add to Calendar" function to add this webinar (and related Zoom info) to your personal calendar!

  • 8/24/21 KLAS New Features Webinar Recording

    Screenshot of initial slide from 8/24/21 KLAS New Features Webinar Recording

    The recording of our August 24, 2021 KLAS New Features webinar is now available. The webinar covers the features and functionality added to KLAS since the 2021 KLAS Users' Conference.

     


    PowerPoint & Chat Transcript

     

     

  • 8/25/2022 KLAS LBPD Users' Roundtable Recording: Talking Book Topics

    A screenshot from the roundtable recording showing Florida's WebOPAC Talking Book Topics filter applied.

    Below is the recording from our August 25, 2022 KLAS LBPD Users' Roundtable on Talking Book Topics.

    Description: With the recent loss of the physical Large Print Talking Book Topics from our Reader Advisory Tool Box, libraries are crafting new strategies to keep readers informed about new titles being added to the collection. Our August roundtable explored how other libraries are addressing these changes and share your own successes in addressing the changes with TBT. 

    Host: Michael Lang, Kansas Talking Books Service

    Panelists:

    • Maureen Dorosinki, Florida Braille & Talking Book Libraries
    • Crystal Grimes, Oregon Talking Book & Braille Library

    Chat Transcript: 08-25-2022_KLAS_Roundtable_Chat.txt

  • 9/22/2022 Keystone-presented Webinar: WebOPAC Revamp

    A screenshot of the prototype homepage as described in the webinar. There is a KLAS logo in the top left, a navigation bar along the top of the screen, and the title "Keystone Systems Online Test Library." The sections displayed are "What's New at the Library", and the Site Map with sections "Order Books," "Browse books based on your preferences," and "Review your account."

    Below is the recording from our September 22, 2022 Keystone-presented webinar on the WebOPAC Revamp.

    Description: You've probably heard the good news about an upcoming revamp of the WebOPAC for LBPH. Ready for more info and a first look at our prototype? Take a look at what we have so far and provide feedback to help shape the future OPAC!

    Presenter: Katy Patrick, Keystone Systems

    Chat Transcript: 09-22-2022_WebOPAC_Revamp_Chat.txt

  • Announcing the April Webinar & May Mini-Conference

    Save the Date! On 4/7/22 at 3 PM ET Katy will present a webinar focused on onboarding new KLAS Users.

    The KLAS Users Program Committee and Keystone are excited to share details about our next two online training and networking opportunities. Please let us know if you have any questions about either, or any other training opportunities (such as KLAS Administrator Training).

    Keystone-Presented April Webinar

    What resources are available to help new users get up-to-speed on KLAS, and what is still needed? Come find out what's on offer and provide your suggestions and requests for future offerings at our April Keystone-presented webinar.

    • Date: Thursday, April 7, 2022
    • Time: 3:00 PM Eastern / Noon Pacific

    As usual, the Zoom link and dial-in number for audio will be provided in the KLASusers Knowledge Base approximately one week prior.

    May KLAS Users' Online Mini-ConferencePromotional graphic with the same text as the article for easy saving or sharing.

    The KLAS Users' Group Program Committee is excited to announce the dates and planned schedule for the 2022 KLAS Users Online Mini-Conference to be held May 3-4. Tuesday's sessions will be presented by Keystone staff and Wednesday's will be presented by various KLAS Users.

    We aimed to include topics that will appeal to all aspects of the KLAS Users' Community, so be sure to mark your calendar now and don't miss this fantastic online training and networking opportunity!

    • Dates: Tuesday, May 3 - Wednesday, May 4, 2022
    • Time: 1:00-5:00 PM Eastern / 10:00 AM-2:00 PM Pacific

    Mini-Conference Agenda:

    Keystone staff will share new KLAS features & functionality as well as Keystone services. Also, we invite you to network with other KLAS Users' during a business meeting & user-led Birds of a Feather sessions.

    Tuesday, May 3

    1:00-2:15 PM ET - KLAS Updates for LBPDs

    2:30-3:30 PM ET - General Keystone Updates

    3:45-5:00 PM ET - KLAS Updates for IRCs

    Wednesday, May 4

    1:00-2:15 PM ET - KLAS Users' Group Business Meeting

    2:30-3:30 PM ET - Birds of a Feather Sessions

    • APH Integration
    • Circulation
    • KLAS Administrator

    3:45-5:00 PM ET - Birds of a Feather Sessions

    • IRC Queries & Reports
    • Reader Advisor
    • Tech Services & Equipment

    Registration:

    Registration is not required, but it will give us an idea of how many attendees plan to attend. Also, persons who register will receive an email approximately one week before the mini-conference with all the agenda, Zoom links, and dial-in for audio numbers.

  • August & September 2022 KLAS Users' Programs

    Join us at 3:30 PM ET / 12:30 PM PT August 25, 2022 for a KLAS LBPD Users' Roundtable discussing strategies for how to handle the cancellation of large print Talking Book Topics.

    In collaboration with the KLAS Users' Group Program Committee, we're excited to announce the next two upcoming KLAS Users' Programs. In August, there will be a roundtable for staff of libraries for the blind and print disabled and in September Katy will be hosting a webinar for all KLAS Users' who want a preview of the new KLAS WebOPAC. Mark your calendars now for one or both of these events and join us! More details about each are below.

    8/25/2022 KLAS LBPD Roundtable: Talking Book Topics

    Date: Thursday, August 25

    Time: 3:30 PM Eastern / 12:30 PM Pacific

    Description: With the recent loss of the physical Large Print Talking Book Topics from our Reader Advisory Tool Box, libraries are crafting new strategies to keep readers informed about new titles being added to the collection. Attend our August roundtable to hear how other libraries are addressing these changes and share your own successes in addressing the changes with TBT. 

    Hosts:

    • Michael Lang, Kansas Talking Books Service
    • Maureen Dorosinki, Florida Braille & Talking Book Libraries
    • Crystal Grimes, Oregon Talking Book & Braille Library

    Recording:

    9/22/2022 Keystone Webinar: WebOPAC Revamp

    Save the Date! On September 22, 2022 at 3 PM ET / Noon PT Keystone will host a webinar for ALL KLAS Users' sharing the latest in the ongoing revamp of the KLAS WebOPAC.This webinar will be recorded and posted to klasusers.com for later review.

    Date: Thursday, September 22

    Time: 3:00 PM Eastern / Noon Pacific

    Description: You've probably heard the good news about an upcoming revamp of the WebOPAC for LBPH. Ready for more info and a first look at our prototype? Take a look at what we have so far and provide feedback to help shape the future OPAC!

    Presenter: Katy Patrick, Keystone Systems

    Zoom Link & Audio Dial-in Info:

  • Cartridge Recycling Video & DoD Webinar

    Cartridge Recycling Video & DoD Webinar

    As more Talking Book libraries are considering which Duplication on Demand equipment and workflow to implement, we're working to help you make an informed choice about what will work best for your library, your staff, and your patrons. That means more resources and more opportunities to ask questions and get in-depth answers.

    Two specific things we're working on are:

    • Scribe Cartridge Recycling video
    • Duplication on Demand Q&A webinar

    Scribe Cartridge Recycling Video

    For the past month or so, Katy and I have been working to create a video demonstrating the Cartridge Recycling workflow for Scribe. In the video, we show and describe using Scribe to duplicate cartridges that are not tied to a specific patron. It is in the final editing stages and should be ready for prime time in the next week or so. Until then, here's a couple of teaser pics and a promo version. 

    Cartridge Recycling Video 1

     Cartridge Recycling Video & DoD Webinar

     

    Yes, Katy and I had a few laughs while making the video, but we hope it will provide you the info you need. Below is our Cartridge Recycling with Scribe Promo Video

    Cartridge Recycling with Scribe Promo Video on Vimeo

    Duplication on Demand Q&A Webinar

    Next up, mark your calendars for 2:00 PM Eastern Time on Thursday, September 12 for our next webinar. Katy will be answering your questions about Duplication on Demand.

    This will be a live webinar offered via Join.Me. We will record it for later viewing, but also encourage you to think about what questions you have and make plans to join us. Details about how to log in will be posted to the klasusers.com discussion forum a week before the webinar. The recording will be posted on klasusers.com as soon as it is available.

    Cartridge Recycling Video & DoD Webinar 

  • Coming Soon: Duplication on Demand Roundtable

    Coming Soon: Duplication on Demand Roundtable

    "Duplication" is the word of the day / week / month / year for National Library Service for the Blind and Print Disabled network libraries. Whether you've already made the fundamental shift to providing duplication on demand materials for your patrons or are still trying to make decisions about how to shift your library to a duplication on demand service model, there's many questions, decisions, and challenges faced during the process.

    With this in mind, the KLAS Users' Group Program Committee is providing another opportunity for KLAS Users' to come together in a session focused on this topic. Go ahead and mark your calendar now for the upcoming KLAS Users' Roundtable: Duplication on Demand to be held on Tuesday, December 15 at 3 PM Eastern / Noon Pacific.

    Note: We expect this session to last two hours rather than the usual one. Also, we plan to record this roundtable and post it to klasusers.com for later reference.

    During this roundtable, three representatives of libraries using Gutenberg and three representatives of libraries using Scribe will each discuss their experience implementing duplication equipment, decisions regarding policy and staff changes, and more! After each shares a brief description of their process, there will be an opportunity to ask questions, discuss issues they've brought up, etc.

    Gutenberg Panellists:

    • Hope Williams, Nevada Talking Book Services
    • Elke Bruton, Oregon Talking Book & Braille Library
    • Ricardo Cisneros, San Francsico Public Library - Talking Book and Braille Center

    Scribe Panellists:

    • Connie Sullivan, South Dakota Braille & Talking Book Library
    • Angela Fisher Hall, Alabama Regional Library for the Blind and Physically Handicapped
    • Nancy Holt, Idaho Talking Book Library

    Before the roundtable...

    To help you prepare for this roundtable we encourage you to review Duplication Info Quick Reference page where you will find articles, quick tips, how-to documents, and more related to using either Gutenberg or Scribe. Several of the documents have just been updated to reflect changes in recent versions of KLAS, so make sure to check those dates to make sure you have the most current info!

    You can also help our panellists prepare for this session by posting questions to this KLASUsers Discussion Forum post. Of course, day-of questions are also welcome, but posting your questions ahead of time will ensure that we get to them (even if you can't make the session itself) and that the panellists will be able to consider their answers.

    Access Info:

    Tuesday, 12/15/2020 @ 3pm Eastern Time / Noon Pacific

    To connect:
    Google Meet Link: meet.google.com/rmv-fgvs-eba

    Dial-in audio option:
    ‪US‬ ‪+1 575-459-0037‬
    PIN: ‪950 920 249#‬‪

  • Future IRC User Relevant Events

    Future IRC User Relevant Events

    Today's KeyNotes blog post is all about upcoming IRC / IMC KLAS user-relevant events, including:

    • IRC KLAS Administrator Online Training
    • KLAS IRC / IMC Users' Group Session at the virtual APH 2020 Annual Meeting
    • 10/22/2020 KLAS IRC Users' Roundtable

    2021 KLAS Users' Conference

    Read on for more details about each of these...

    IRC KLAS Administrator Online Training 


    In September, we conducted our first online KLAS Administrator's Training session. Next week's blog post will share details and feedback about how it went. Before that, however, I want to share the news that we are planning to offer it again and want our next session to be IRC focused. The thing is... we need your help to figure out when to schedule it so it works best for those attending.

    The training is held over the course of a week, Monday through Thursday, with two sessions each afternoon (to allow participants to join from any time zone), and includes pre-class worksheets that we recommend filling out to prepare for each session and a printed Administrator's Reference manual which will be mailed to you. This training is limited to attendees who have a KLAS Administrator role, including the authority to change records and policies for their KLAS system. If you fit this description and wish to participate, please complete this short survey to help us determine the best time to offer it.

    Administrator training costs $600 per attendee, but the online format means that there is no longer any need for additional travel costs.

    KLAS IRC / IMC Users' Group at APH 2020 Annual Meeting


    We hope all IRC / IMC staff who registered for the virtual APH 2020 Annual Meeting plan to join us for the KLAS IRC / IMC Users' Meeting at 10 AM ET / 7 AM PT on Thursday, October 8. This year's session is limited to one hour because of the compressed conference schedule, so our plan is to:

    • present some highlights of what we've added to KLAS for IRCs, and what's coming next
    • share some news about upcoming IRC focused training
    • have a bit of time for Q&A

    10/22/2020 KLAS IRC Users' Roundtable


    10 22 2020 IRC Users RoundtableAdditionally, knowing the limited time we will have during the APH Conference, the KLAS Program Committee decided our next KLAS IRC Users' Roundtable will be held Thursday, October 22 at 3 PM ET / Noon PT. We're excited to announce that Jared Leslie, AZ IRC, will be moderating the session. We hope it will be an opportunity to continue the discussion on any topics we don't have time to fully address during the APH meeting, provide more time for users to share feedback and tips and tricks, and an additional opportunity to demo new features and functionality.

    • Log-in information will be posted to the KLASUsers e-list and in the "Upcoming Webinars & Roundtables" article approximately one week prior to the roundtable.

    2021 KLAS Users' Conference

    Finally, we want to remind you that we're are in the process of planning an in-person 2021 KLAS Users' Conference (with the knowledge that we need to be willing to adapt and change depending on the state of COVID-19). At this time, the plan is for it to be held at Tennessee School for the Blind in Nashville from June 29-July 1, 2021. This will be our first biennial conference AND the first hosted by an Instructional Resource Center. Accommodations information will be available in the near future.

    We sincerely thank Dr. Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee School for the Blind for being willing to host for 2021 KLAS Users' Conference. We look forward to working with you to plan an informative, inspirational, and rewarding experience for all our attendees. The Program and Logistics Committees are already actively meeting with the goal of bringing you a well-planned conference offering opportunities for sharing great ideas and learning new ways to use KLAS to help improve the services your organization provides.

  • IRC Symposium

    Keystone is offering a two-day in-depth training, round-table, and user feedback opportunity for KLAS Instructional Resource Center / Instructional Materials Center Users. An agenda with full details of each day's activities will be available soon.

    Note: Keystone reserves the right to cancel or reschedule.

    Prerequisites for attendance:

    • Attendee must have a KLAS Administrator role in their local system
    • Attendee has authority to change records and policies for their KLAS system

    KLAS IRC Symposium Dates & Times:

    • Tuesday, October 29 - Wednesday, October 30, 2019
    • Each day's sessions will run from 9:00 AM - 4:00 PM

    KLAS IRC Symposium Agenda

    IRC Symposium agenda updated as of October 14, 2019. Also, you must be logged-in to klasusers.com to access these documents.

    Cost:

    • $300 for the two-day symposium
    • Please make checks payable to Keystone Systems, Inc

    Hotels & Airport Transportation Information:

    Transportation:

    Please contact your hotel to arrange shuttle service to and from the airport.
    Local transportation to and from the hotel to Keystone's offices will be provided.

    Please contact Tracey Fye if you have any difficulty making reservations, or have any questions about accommodations.

    Tracey Fye
    Keystone Systems, Inc.
    Email:
    Phone: 1-919-782-1143 or 1-800-222-9711

    Registration:

    Please use the below Training Registration Form to indicate that you would like to attend.

    To reserve your space please register before September 30, 2019.

  • Keystone COVID-19 Update

    Keystone COVID-19 Update

    Last week we updated you on how our Washington, New Mexico, and Kansas talking book libraries are faring as their staff and patrons continue to face the ongoing challenges of keeping themselves healthy and safe while operating during COVID-19. Today we want to bring you a similar update from Keystone. 

    Since mid-March our staff has primarily been working from home and continues to do so. This would not have been possible without using our established VPN and VOIP services. These have allowed us to access necessary documents and information and continue seamlessly answering customer phone calls. We hope you have not seen a dramatic change in our customer support or development process other than the occasional dog bark or child interruption which I am sure we've all come to expect at this point. If you've had any degradation in service of any kind, please let us know ASAP so we can address it.

    Also, this was the first year without a physical KLAS Users' Conference and we sincerely hope the online programming brought to you by your fellow KLAS Users and our Keystone staff have helped to keep you up to date on the latest happenings with Keystone and KLAS as well as continue to hear what you're fellow KLAS Users are up to. Speaking of these ongoing efforts, our next KLAS Users Roundtable will be held at 3:00 PM EDT September 17 and will focus on Virtual Programming for Patrons. More info will be forthcoming shortly. Keep an eye on the KLASusers listserv and our Webinars & Roundtables article for more info.

    A new initiative we've undertaken is to move our planned September KLAS Administrators' Training online. For the first time, we will be offering this training for your staff members to be able to attend remotely, eliminating the need to travel to our office. We're revamping the schedule, rethinking the sessions offered, and talking through the best way to conduct this training so attendees can fully benefit from it. This first session will be kept to a small number of participants, so we can try to encourage the discussions and dialog that have made face-to-face Administrators’ Training so successful. The price per person for this online admin training is $600.00, but there obviously are no travel costs to incur. Please let us know if you may be interested in attending a future online KLAS KLAS Administrator Training session.

  • Keystone, KLAS, and Accessibility (re-dux)

    Keystone, KLAS, and Accessibility (re-dux)

    Hello everyone! Today, I'm bringing back (and updating!) a post from 2018. This is important info we want to make sure you know about and remember, so let's dive in...

    Keystone, KLAS, & Accessibility

    Easy access to all features and functions within KLAS has been integral to all phases of the design process since the first version of KLAS, and continues through our ongoing work developing the next generation of the program.

    From our first library customer, North Carolina Library for the Blind and Physically Handicapped, Keystone has had a commitment to develop library software and provide support services for all of our users. Now that KLAS is installed and being used by nearly 2/3 of the network libraries that are part of the Library of Congress' National Library Service for the Blind and Physically Handicapped as well as a number of Instructional Resource / Materials Centers, we have a multitude of staff (as well as public catalog users) performing a multitude of tasks and requiring varying levels and types of accessibility. To help meet the needs of our users, Keystone offers some additional support and services. Examples include:

    • Keyboard shortcut access to KLAS
    • Testing and troubleshooting of assistive technology software in conjunction with KLAS
    • Customized accessibility training for the workflow and AT used by a specific staff member
    • Keeping accessibility in the forefront of design as we move toward developing new versions of KLAS

    Keyboard Shortcuts

    KLAS is fully navigable both by a mouse and by a keyboard. In fact, we have seen that it's faster to use a keyboard than a mouse when performing tasks such as entering a new patron or entering multiple subject codes to an item.

    To help users learn KLAS-specific keyboard commands and shortcuts, we created a KLAS Keyboard Shortcuts Quick Reference Document. You can download it in either Word or PDF format from the "KLAS Keyboard Shortcuts" article.

    Update: For those of you implementing Duplication service, make sure to check out the QuickRef - Duplication with AT document for all the Duplication-specific shortcuts! It's available on the Duplication Info page.

    AT Testing and Troubleshooting

    We do ongoing testing of various types of assistive technologies (AT) and their interaction with KLAS. If you are using AT with KLAS and find you are having trouble, please contact both your IT as well as our customer support staff. We may have seen the problem before with another user and already have a solution, or we may be able to help you figure out what's going on at least from the KLAS side.

    Update: You may also want to grab the latest AT Reference Document and/or the QuickRef - Duplication with AT document from the Duplication Info page.

    Accessibility Training

    Another service we offer is assistive technology user training and workstation configuration. This service is for any staff member(s) that use assistive technology such as Jaws, ZoomText, WindowEyes, etc. It is a 5-day intensive one-on-one training session done at your staff person's workstation based on their job responsibilities and the adaptive technologies or software they use with KLAS. Please note, your staff member should already be familiar with and using the latest version of their preferred AT software, this training is specifically to configure it and KLAS to your users' specific workflow and needs. Please contact us for pricing and availability.

    Designed for All from the Beginning

    Accessibility is a core part of our design process. As we look toward developing the new KLAS features and functionality, our commitment to accessibility from the beginning continues. The consideration of how to make all of KLAS' screens easily navigable and all its features intuitively presented will benefit those both those who use AT as well as those who do not.

  • KLAS Mini Conference Recordings & Presentations

    Screen shot of the title slide and speakers from the KLAS New Features for LBPD Zoom recording.

    The PowerPoint presentations and recordings of the 2022 Online KLAS Users' Mini-Conference sessions held on Tuesday, May 3 and Wednesday, May 4 are now available. 

    Tuesday, May 3

    KLAS New Features for Libraries for the Blind & Print Disabled


    Keystone Updates

     


    KLAS New Features for Instructional Resource / Materials Centers


    Wednesday, May 4

    KLAS Users' Group Business Meeting

  • KLAS Training: Continuing the Conversation

    KLAS Training: Continuing the Conversation

    Training your new staff on KLAS and / or getting refresher training for staff who have been using KLAS awhile is a topic that comes up in conversations with our customers on a regular basis. Back in May of 2018, Katy posted "Training Support", a Key Notes blog post asking for input on ideas for how Keystone can support your staff training goals. Please take a few minutes to go back and review this post again and share your feedback about the proposed Keystone training ideas on the linked "Training: How do you do it and how can we help?" forum post.

    But, also please take a few minutes to look at the questions she asked for your input on including:

    1. How do you train your staff?
    2. What materials do you already use or what materials would you like to have?
    3. What are your needs or wants in terms of evaluation, continuing education, certification?

    In addition, I would like to continue the conversation with these questions:

    1. What are your favorite KLAS training resources and methods?
    2. What have you found to be the most effective resource to train new staff? What challenges have you had?
    3. How do you keep established employees up to date on new features and functionality in KLAS? What keeps you from doing continuing KLAS training?

    Please take some time to share your thoughts and ideas on the "Training: How do you do it and how can we help?" forum post. I'd love for this thread to turn into a valuable place other KLAS Users' looking for KLAS training hints and resources can turn to.

  • New Online Training Opportunities

    Save the Date image for KLAS IRC Users' Q&A with Marion. 2/15/24, a Thursday, at 3 PM eastern or noon Pacific.

    The Program Committee and Keystone staff are excited to announce three upcoming opportunities to expand and share your knowledge of KLAS. The first will be an open Q&A session for our Instructional Resource Center users, the second is our next online KLAS Administrator Training session for Library for the Blind and Print Disabled staff, and the third is the upcoming 2024 KLAS Users' Mini-Conference.

    2/15/2024 KLAS IRC User Q&A with Marion

    On Thursday, February 15 at 3 PM Eastern / Noon Pacific we invite ALL KLAS Instructional Resource / Materials Center (IRC / IMC) users to join us for an open Q&A session with Marion, our resident IRC / IMC customer support guru. Do you have a question about a report or setting up a query, need to troubleshoot a WebOrder issue, or have a suggestion for how to improve IRC workflow? Marion will try to answer any and all questions posed to her during this session. If she can't, we'll be sure to take it back and get you a reply as soon as possible. Mark your calendar now, and join us there!

     

    This free, online session is being offered via Zoom and will be recorded and posted to klasusers.com for later review and reference. Feel free to email questions / features you want demonstrated in advance to  or post them as a reply below.

    Online KLAS Administrator Training

    March 2024 KLAS LBPD Admin Training

    Our next Online KLAS Administrator Training session for library for the blind and print disabled users will be held March 25-28, 2024. Admin Training is an excellent opportunity to get in-depth training on all the features and settings that can help KLAS better support your library, staff, and patrons. During Admin Training, Keystone staff will get down into the nitty-gritty of the Admin menu walking you through the many options for Duplication on Demand, the WebOPAC, Reports and Queries, and more! 

    Admin Training costs $600 / person, is held on Zoom, and runs from 1:00-4:30 PM Eastern Time each afternoon. Also, session attendance is kept small so each person receives the individualized attention they need. If you are considering attending, please note you must have:

    • A KLAS Administrator role in your local system
    • Authority to change records and policies for your KLAS system

    The Online Administrator's Training article includes more detail about the training structure and content as well as a link to the registration form.

    KLAS IRC Admin Training

    We know there is interest in scheduling another Instructional Resource / Materials Center KLAS Administrator Training session, but we also want to put it on the calendar for a time that works for you! At this time, we need a commitment from at least two users from separate IRCs to schedule a session. The best part about being one of those is: you get to help use choose when it will occur! Like KLAS LBPD Admin Training, training will occur across four afternoons and will be an in-depth look with Keystone Trainers into the the available KLAS Admin Features and Functionality you can use to support your IRC's workflow and service models. We know control files and security setting can be very overwhelming, which is why we offer this training. All interested attendees should have:

    • A KLAS Administrator role in your local system
    • Authority to change records and policies for your KLAS system

    We invite you to review the Administrator’s Training – What to Expect article to help you decide if this is something you want to attend. Then, head over to the KLAS Administrator Training Registration Form linked in the Online Administrator's Training article to indicate such.

    2024 KLASUsers' Mini-Conference

    Our final upcoming online training opportunity is FREE and open to ALL KLAS USERS! This is your heads up to mark yourself as BUSY from 1:00-5:00 PM Eastern / 10:00 AM-1:00 PM Tuesday, May 14 and Wednesday, May 15.

    Sessions will be presented and moderated by Keystone staff and other KLAS Users', held via Zoom, and offer IRC and LBPD-focused as well as general KLAS content.

    Please reply to this article with topic suggestions and / or if you're willing to present or moderate.

    2024 KLAS Users' MiniConference graphic. 1 to 5 o'clock PM Eastern Time, Tuesday, May 14 and Wednesday, May 15. Mark your calendar and join us for this free, online event! All sessions will be offered via Zoom.

     

  • New Year! New Program Committee! New Webinar!

    Save the Date for our

    2020 and 2021 were a challenging time for many of us, including our KLAS Users' Group Program Committee. Many members joined the committee with the intention of helping to plan an in-person conference. Then COVID happened, and we all came together to plan and execute a fully online conference instead. This shift meant evaluating and learning new software, preparing presenters for the new format, rethinking the conference schedule, and more! I am more than grateful to those who did this work. Understandably, when it came time to start planning content for this year, all but one committee member was ready for a break and stepped down from the committee.

    In the past few months we've assembled a new team to plan ongoing content for our KLAS Users! Yesterday afternoon they met for the first time. Four new faces who have never served on a KLAS Users' Group Committee before, a new Users' Group Officer who is beginning their first term, and one seasoned Officer / Program Committee member are coming together to help bring you new webinars, online roundtables, and more in the next year!

    2022 Program Committee Members:

    • Jared Leslie, KLAS Users' Group Vice President & Program Committee Chair, Arizona Instructional Resource Center
    • Michael Lang, KLAS Users' Group President & Former Program Committee Chair, Kansas Talking Book Library
    • Lori Brown, Wolfner Talking Book and Braille Library (Missouri)
    • Amanda Trawick, Alabama Regional Library for the Blind and Physically Handicapped
    • Kate Kosior, South Dakota Braille & Talking Book Library
    • Crystal Grimes, Oregon Talking Book and Braille Library
    • Katy Patrick, Keystone Systems
    • Drea Callicutt, Keystone Systems

    1/25/22 Cataloging for Duplication Webinar

    As their first piece of business, your new Program Committee scheduled a Keystone-presented webinar for Tuesday, January 25 at 2 PM Eastern / 11 AM Pacific. During this online training session, Katy Patrick will be discussing "Cataloging for Duplication" including handling withdrawn titles, updating new title records without physical copies coming in, and what eDocs are and where they come from. Mark your calendar now so you can join us Live! Connection information will be shared closer to the webinar.

    What topics / presenters do you want?

    Now, our newly reformed committee wants to ask: What kind of content you want? Is there a particular topic or presenter you'd like to hear about / from? Do you have something you'd like to present about, or are you willing to moderate a Roundtable or Birds of a Feather session? 

    Comment on this post or send an email to any committee member to share your thoughts, requests, and input! 

  • Online Administrator's Training

    2024 Online Administrator's Training

    For many years, Keystone offered regular Administrator’s Training sessions at our office in Raleigh. Not only did that allow us to give admins in-depth training on their own systems, but it also gave them the opportunity to get to know us and network with a few of their peers as they learned together.

    However, travel costs are a barrier to some, and others are banned from business travel to North Carolina for political reasons. Then on top of that, we have a pandemic situation. Even Keystone staff isn’t going into the office right now, and we certainly aren't going to ask you to do so. The answer was clear...as much as we loved having you in person, it was time to offer admin training virtually.

    We want to make sure attendees get just as much benefit from the online version as they did from attending in person. That means the online version needs to have just as hands-on, personalized, and interactive an approach as the in-person version did, including opportunities for discussion with the other attendees and introduction to several Keystone staff members.

    Training Structure & Content

    We took this opportunity to revamp and re-evaluate the structure of the training. Because the in-person version required attendees to stay here in Raleigh, it was kept to two (very busy, intense, somewhat demanding) days. To make it a little easier to absorb all of the information without eating too much into your schedules, we spread out the online version to four half-days running from 1:00-4:30 PM Eastern time each day. The lesson plan itself has been updated from a progressive tour of the admin menu to a more module and task-oriented approach.

    Finally, to help attendees orient themselves to each topic and come prepared to discuss their own settings and needs, we developed pre-class worksheets for each session. These worksheets are not checked or graded, it’s fine if attendees don’t have time to get through them all, but they will help ensure you get the most out of the training.

    For more information about what is covered, please see the Administrator’s Training – What to Expect article.

    Upcoming Sessions

    2024 Library for the Blind and Print Disabled KLAS Administrator Training

    • Monday, August 26 - Thursday, August 29
      • Registration Deadline = August 9

    2024 Instructional Resource Center KLAS Administrator Training

    • Monday, November 19 - Thursday, November 21
      • Registration Deadline = November 1

    Prerequisites for attendance:

    • Attendee must have a KLAS Administrator role in their local system
    • Attendee has authority to change records and policies for their KLAS system

    Training Cost

    The training still costs $600 per attendee, which covers the staff time needed to prepare for and run the training session. It comes with an Administrator’s Reference manual, which will be mailed to you (or provided electronically if that’s more accessible for you), the pre-class worksheets, and recordings of each session.

    We hope this will allow more of you than ever before to benefit from admin training, as well as letting us continue to offer it safely. Be sure to let us know if you’re interested in joining in!

    Registration Form

    To register for an upcoming session or express interest in another date, please fill out the following form:

    If you have any trouble accessing the form or if you have questions, please let us know! We hope to see you soon.

  • Online KLAS IRC Roundtable

    Online KLAS IRC Roundtable

    I am excited to share a new online effort to bring IRC / IMC users of KLAS together for idea sharing, feedback, and networking. Jen Buzolich (Vice President, KLAS Users' Group) and Cyndi Reimer (Chair, KLAS Development Advisory Committee) will host an online IRC Roundtable in a similar vein as KLAS Users' Conference Birds-of-a-Feather sessions. We invite you and any other staff from your organization that can attend to do so. Below is the info on how to join as well as the agenda the first Online KLAS IRC Roundtable.

    KLAS IRC Roundtable


    Date: December 11, 2019

    Time: 1:00-2:00 PM Eastern / 10:00-11:00 AM Pacific

    How to Join:

    Platform

    WebExMeeting link: https://cde.webex.com/cde/j.php?MTID=md36b8ee4733665d86f257e65a81895ca

    Meeting number: 924 810 855

    Password: FBkjNPbr

    Join by Phone

    1-8663901828 Call-in toll-free number (ATT Audio Conference)

    1-2167067075 Call-in number (ATT Audio Conference)

    Access Code: 631 177 4

    Agenda:

    1. Welcome & Introductions
    2. Favorite Features
          a.    Participants will be asked to each share out about one of their favorite features of KLAS and speak to why it is so.
    3. Future Planning
          a.    What might IRCs like to see out of these sessions in the future? How often would IRCs like to see virtual meetings such as this?
    4. Web Ordering
          a.    California will provide demonstration of how we use this KLAS feature and open up for dialogue.
    5. Closure

    We hope you have a fantastic Thanksgiving and look forward to any and all who can join us on December 11!

KLAS Users - Keystone Systems, Inc. logo

Keystone Systems, Inc.
8016 Glenwood Ave., Suite 200
Raleigh, NC 27612
800-222-9711