Below is the recording and chat transcript for our KLAS Users' Roundtable: Duplication on Demand Tips & Tricks for Serving Patrons that was held on Thursday, May 20, 2021. (57:24 Run Time)

Chat Transcript

On Thursday, May 23rd, we held our most recent webinar focused on using KLAS to issue magazines on cartridge. During this session, Katy presented "Issuing MoC: Serials Module Demo / Q&A".

During this free, online training, Katy discussed serial records including: main, captions, issues, eDocs, and retention, shared options for settings, showed how to review your Serials orders, and answered questions about the MoC Transition. 

One correction from Katy:

I realized after the webinar: you actually can use the Digital Serials main status to stop MOC orders from going out.

• The Cir Status will stop the Serial Reserves from being made, so there is nothing for KLAS to send.
• The main Medium status will stop Duplication Orders from being created or assigned, so the Serial Reserves can't get to the patron.

As such, either of the settings (or both) can be used to hold someone's magazines. 
 
I apologize for the confusion--I'm so used to the Cir Status only affecting serials, and serials only obeying the Cir Status, that I didn't think about the orders themselves.

Caption Reference:

Please see the Check your Serials forum post for a list of serial records we've found to be commonly missing or in need of an updated caption. Need help or have questions? Let us know!

Want more to review?

During the webinar, Jill Rothstein shared this list of NY1A's Serials.

If you are using this list to update your serials, I do want to note: 

• It includes all media, including Braille, Large Print, and Cassette (all remaining C serials can be treated as discontinued; the others may still be active Dir but will not be affected by the MoC transition)
• Pay attention to Serial Type. Only Dir / Direct serials are affected by the MoC transition 
• Choice Magazine is truly BARD Only, and not eligible for duplication

Thanks for sharing, Jill!

On Wednesday, June 21 at 3:00 PM Eastern / Noon Pacific we held our most recent KLAS Users' Roundtable: KDAC Q&A.

During this online session KLAS Users had opportunity to meet KLAS Development Advisory Committee (KDAC) representatives, ask them questions about being on the committee and / or how it operates, share ideas for improvements to KLAS, and more!

Current KDAC Members include:

• Dan Malosh, Committee Chair, Minnesota Braille and Talking Book Library
• Traci Timmons, KLAS Users' Group Officers' Liaison, Washington Talking Book and Braille Library
• Barnaby Camp, Georgia Library Service for the Blind and Print Disabled
• Christina Quintana, Arizona Instructional Resource Center
• Donald Salvato, Xavier Society for the Blind
• Dorothy Hughes, Maryland School for the Blind
• Jesse McGarity, Virginia Beach Public Library, Accessible Resources and Services
• Pepper Watson, Oklahoma Accessible Instructional Materials Center
• Sally Shreck, Maryland Instructional Resource Center
• Sarah Smedley, Palm Beach County Library Talking Books
• Zoelinna Schar, Nevada Talking Book Services

KLAS Users' Roundtable: KDAC Q&A Chat Transcript & Recording

• 06-21-2023_KDAC_Q&A_Chat_Transcript.txt

Follow-up notes from Katy: The instructions for changing font size in KLAS are now available in the Knowledge Base!

However, to add or remove stopwords, you must contact customer support so that the appropriate indexing can be done after the change. Additionally, we believe all libraries are set up with the usual stopwords (a, an, the)--if that does not seem to be the case for your library, please contact customer support with example screenshots.

Do you know how to get statistics for the count of titles duplicated? Cartridges circulated? How about splitting those out by books vs serials?

Dive into duplication statistics in this recorded webinar:

Notes:

Reports stay available on the server for 1 week. Make sure to save any that you want to refer back to later!

Circulation Report:

• Circulation Module - Reports - Circulation - Circulation Report
• Go-to report for pretty much anything: physical (tracked), consumables, downloads, duplication
• Tracked (physical) circulations include the duplication cartridges; to get the total for only books, use the range to exclude the cartridge (ex: DB-CART) record, or run again for only the cartridge and subtract that from the total tracked
• Tracked is an Item count (i.e. Braille volumes, not titles)
• Duplication is always a title count
• More info: Get to Know the Circulation Report

Circulation by Category:

• Pending further investigation as I spotted a potential issue with this serial during the webinar. Apologies for the inconvenience. 

Cartridge Record:

• Catalog Module - Statistics tab for each cartridge record
• Inventory counts including # added in a period, # Lost, etc
• Cartridges used for one media then a different one will still show as Available in the original media as well as Avl or Out in the current media

Walk-in and hardware-specific statistics:

• Gutenberg has its own statistics interface (if I have understood correctly); we can also pull Walk-In statistics on request
• Scribe libraries can receive Walk-In statistics on request
• Detailed statistics interface coming soon to the Scribe WebMonitor

Dup Orders by Status Report:

• Patron Module - Reports - Statistics - Duplication Order Status
• All orders currently in select status(es) and/or all orders Created/Assigned/Duplicated/etc in a date range
• Totals coming, but until then, copy and paste to Excel
• =CountIf(range to check,value to match) 

Per your KLAS Users' Group Bylaws, KLAS Users' Group Officer transitions occurred on August 1, 2024. Now, your 2024-2025 Officers' and Committee Chairs want to have a chance to introduce themselves to you and answer your questions.

Are you interested in what being an officer entails / what role do they play in the users' group, and / or how your program, logistics or development advisory committee operates? This session was an opportunity for KLASUsers' to get answers to these these questions and more!

KLAS Users' Group Officers:

• Traci Timmons, Immediate Past President
• Maureen Dorosinski, President
• Josh Easter, Vice President
• Sara Zapatocky, Secretary

KLAS Users' Group Committee Chairs:

• Jesse McGarity, Program & KLAS Development Advisory Committee (KDAC)
• Maureen Dorosinski, Logistics

The recording of our August 24, 2021 KLAS New Features webinar is now available. The webinar covers the features and functionality added to KLAS since the 2021 KLAS Users' Conference.

PowerPoint & Chat Transcript

• 8/24/2021 KLAS New Features PowerPoint - 9.7 MB
• 8/24/2021 KLAS New Features Chat Transcript - 21 KB

Below is the recording from our August 25, 2022 KLAS LBPD Users' Roundtable on Talking Book Topics.

Description: With the recent loss of the physical Large Print Talking Book Topics from our Reader Advisory Tool Box, libraries are crafting new strategies to keep readers informed about new titles being added to the collection. Our August roundtable explored how other libraries are addressing these changes and share your own successes in addressing the changes with TBT. 

Host: Michael Lang, Kansas Talking Books Service

Panelists:

• Maureen Dorosinki, Florida Braille & Talking Book Libraries
• Crystal Grimes, Oregon Talking Book & Braille Library

Chat Transcript: 08-25-2022_KLAS_Roundtable_Chat.txt

Below is the recording from our September 22, 2022 Keystone-presented webinar on the WebOPAC Revamp.

Description: You've probably heard the good news about an upcoming revamp of the WebOPAC for LBPH. Ready for more info and a first look at our prototype? Take a look at what we have so far and provide feedback to help shape the future OPAC!

Presenter: Katy Patrick, Keystone Systems

Chat Transcript: 09-22-2022_WebOPAC_Revamp_Chat.txt

The KLAS Users Program Committee and Keystone are excited to share details about our next two online training and networking opportunities. Please let us know if you have any questions about either, or any other training opportunities (such as KLAS Administrator Training).

Keystone-Presented April Webinar

What resources are available to help new users get up-to-speed on KLAS, and what is still needed? Come find out what's on offer and provide your suggestions and requests for future offerings at our April Keystone-presented webinar.

• Date: Thursday, April 7, 2022
• Time: 3:00 PM Eastern / Noon Pacific

As usual, the Zoom link and dial-in number for audio will be provided in the KLASusers Knowledge Base approximately one week prior.

May KLAS Users' Online Mini-Conference

The KLAS Users' Group Program Committee is excited to announce the dates and planned schedule for the 2022 KLAS Users Online Mini-Conference to be held May 3-4. Tuesday's sessions will be presented by Keystone staff and Wednesday's will be presented by various KLAS Users.

We aimed to include topics that will appeal to all aspects of the KLAS Users' Community, so be sure to mark your calendar now and don't miss this fantastic online training and networking opportunity!

• Dates: Tuesday, May 3 - Wednesday, May 4, 2022
• Time: 1:00-5:00 PM Eastern / 10:00 AM-2:00 PM Pacific

Mini-Conference Agenda:

Keystone staff will share new KLAS features & functionality as well as Keystone services. Also, we invite you to network with other KLAS Users' during a business meeting & user-led Birds of a Feather sessions.

Tuesday, May 3

1:00-2:15 PM ET - KLAS Updates for LBPDs

2:30-3:30 PM ET - General Keystone Updates

3:45-5:00 PM ET - KLAS Updates for IRCs

Wednesday, May 4

1:00-2:15 PM ET - KLAS Users' Group Business Meeting

2:30-3:30 PM ET - Birds of a Feather Sessions

• APH Integration
• Circulation
• KLAS Administrator

3:45-5:00 PM ET - Birds of a Feather Sessions

• IRC Queries & Reports
• Reader Advisor
• Tech Services & Equipment

Registration:

Registration is not required, but it will give us an idea of how many attendees plan to attend. Also, persons who register will receive an email approximately one week before the mini-conference with all the agenda, Zoom links, and dial-in for audio numbers.

In collaboration with the KLAS Users' Group Program Committee, we're excited to announce the next two upcoming KLAS Users' Programs. In August, there will be a roundtable for staff of libraries for the blind and print disabled and in September Katy will be hosting a webinar for all KLAS Users' who want a preview of the new KLAS WebOPAC. Mark your calendars now for one or both of these events and join us! More details about each are below.

8/25/2022 KLAS LBPD Roundtable: Talking Book Topics

Date: Thursday, August 25

Time: 3:30 PM Eastern / 12:30 PM Pacific

Description: With the recent loss of the physical Large Print Talking Book Topics from our Reader Advisory Tool Box, libraries are crafting new strategies to keep readers informed about new titles being added to the collection. Attend our August roundtable to hear how other libraries are addressing these changes and share your own successes in addressing the changes with TBT. 

Hosts:

• Michael Lang, Kansas Talking Books Service
• Maureen Dorosinki, Florida Braille & Talking Book Libraries
• Crystal Grimes, Oregon Talking Book & Braille Library

Recording:

• 8/25/2022 LBPD KLAS Roundtable: Talking Book Topics

9/22/2022 Keystone Webinar: WebOPAC Revamp

This webinar will be recorded and posted to klasusers.com for later review.

Date: Thursday, September 22

Time: 3:00 PM Eastern / Noon Pacific

Description: You've probably heard the good news about an upcoming revamp of the WebOPAC for LBPH. Ready for more info and a first look at our prototype? Take a look at what we have so far and provide feedback to help shape the future OPAC!

Presenter: Katy Patrick, Keystone Systems

Zoom Link & Audio Dial-in Info:

• Zoom Meeting Link: https://us02web.zoom.us/j/88585822893?pwd=VUFabU1NYTBVcmpNRERxem9EQnd3QT09
• Find your local number to dial-in for audio: https://us02web.zoom.us/u/kdA5mXTjhQ 
• Meeting ID: 885 8582 2893
• Passcode: 137231
  
  

As more Talking Book libraries are considering which Duplication on Demand equipment and workflow to implement, we're working to help you make an informed choice about what will work best for your library, your staff, and your patrons. That means more resources and more opportunities to ask questions and get in-depth answers.

Two specific things we're working on are:

• Scribe Cartridge Recycling video
• Duplication on Demand Q&A webinar

Scribe Cartridge Recycling Video

For the past month or so, Katy and I have been working to create a video demonstrating the Cartridge Recycling workflow for Scribe. In the video, we show and describe using Scribe to duplicate cartridges that are not tied to a specific patron. It is in the final editing stages and should be ready for prime time in the next week or so. Until then, here's a couple of teaser pics and a promo version. 

Yes, Katy and I had a few laughs while making the video, but we hope it will provide you the info you need. Below is our Cartridge Recycling with Scribe Promo Video

Cartridge Recycling with Scribe Promo Video on Vimeo

Duplication on Demand Q&A Webinar

Next up, mark your calendars for 2:00 PM Eastern Time on Thursday, September 12 for our next webinar. Katy will be answering your questions about Duplication on Demand.

This will be a live webinar offered via Join.Me. We will record it for later viewing, but also encourage you to think about what questions you have and make plans to join us. Details about how to log in will be posted to the klasusers.com discussion forum a week before the webinar. The recording will be posted on klasusers.com as soon as it is available.

"Duplication" is the word of the day / week / month / year for National Library Service for the Blind and Print Disabled network libraries. Whether you've already made the fundamental shift to providing duplication on demand materials for your patrons or are still trying to make decisions about how to shift your library to a duplication on demand service model, there's many questions, decisions, and challenges faced during the process.

With this in mind, the KLAS Users' Group Program Committee is providing another opportunity for KLAS Users' to come together in a session focused on this topic. Go ahead and mark your calendar now for the upcoming KLAS Users' Roundtable: Duplication on Demand to be held on Tuesday, December 15 at 3 PM Eastern / Noon Pacific.

Note: We expect this session to last two hours rather than the usual one. Also, we plan to record this roundtable and post it to klasusers.com for later reference.

During this roundtable, three representatives of libraries using Gutenberg and three representatives of libraries using Scribe will each discuss their experience implementing duplication equipment, decisions regarding policy and staff changes, and more! After each shares a brief description of their process, there will be an opportunity to ask questions, discuss issues they've brought up, etc.

Gutenberg Panellists:

• Hope Williams, Nevada Talking Book Services
• Elke Bruton, Oregon Talking Book & Braille Library
• Ricardo Cisneros, San Francsico Public Library - Talking Book and Braille Center

Scribe Panellists:

• Connie Sullivan, South Dakota Braille & Talking Book Library
• Angela Fisher Hall, Alabama Regional Library for the Blind and Physically Handicapped
• Nancy Holt, Idaho Talking Book Library

Before the roundtable...

To help you prepare for this roundtable we encourage you to review Duplication Info Quick Reference page where you will find articles, quick tips, how-to documents, and more related to using either Gutenberg or Scribe. Several of the documents have just been updated to reflect changes in recent versions of KLAS, so make sure to check those dates to make sure you have the most current info!

You can also help our panellists prepare for this session by posting questions to this KLASUsers Discussion Forum post. Of course, day-of questions are also welcome, but posting your questions ahead of time will ensure that we get to them (even if you can't make the session itself) and that the panellists will be able to consider their answers.

Access Info:

Tuesday, 12/15/2020 @ 3pm Eastern Time / Noon Pacific

To connect:
Google Meet Link: meet.google.com/rmv-fgvs-eba

Dial-in audio option:
‪US‬ ‪+1 575-459-0037‬
PIN: ‪950 920 249#‬‪

Today's KeyNotes blog post is all about upcoming IRC / IMC KLAS user-relevant events, including:

• IRC KLAS Administrator Online Training
• KLAS IRC / IMC Users' Group Session at the virtual APH 2020 Annual Meeting
• 10/22/2020 KLAS IRC Users' Roundtable

2021 KLAS Users' Conference

Read on for more details about each of these...

IRC KLAS Administrator Online Training 

In September, we conducted our first online KLAS Administrator's Training session. Next week's blog post will share details and feedback about how it went. Before that, however, I want to share the news that we are planning to offer it again and want our next session to be IRC focused. The thing is... we need your help to figure out when to schedule it so it works best for those attending.

The training is held over the course of a week, Monday through Thursday, with two sessions each afternoon (to allow participants to join from any time zone), and includes pre-class worksheets that we recommend filling out to prepare for each session and a printed Administrator's Reference manual which will be mailed to you. This training is limited to attendees who have a KLAS Administrator role, including the authority to change records and policies for their KLAS system. If you fit this description and wish to participate, please complete this short survey to help us determine the best time to offer it.

Administrator training costs $600 per attendee, but the online format means that there is no longer any need for additional travel costs.

KLAS IRC / IMC Users' Group at APH 2020 Annual Meeting

We hope all IRC / IMC staff who registered for the virtual APH 2020 Annual Meeting plan to join us for the KLAS IRC / IMC Users' Meeting at 10 AM ET / 7 AM PT on Thursday, October 8. This year's session is limited to one hour because of the compressed conference schedule, so our plan is to:

• present some highlights of what we've added to KLAS for IRCs, and what's coming next
• share some news about upcoming IRC focused training
• have a bit of time for Q&A

10/22/2020 KLAS IRC Users' Roundtable

Additionally, knowing the limited time we will have during the APH Conference, the KLAS Program Committee decided our next KLAS IRC Users' Roundtable will be held Thursday, October 22 at 3 PM ET / Noon PT. We're excited to announce that Jared Leslie, AZ IRC, will be moderating the session. We hope it will be an opportunity to continue the discussion on any topics we don't have time to fully address during the APH meeting, provide more time for users to share feedback and tips and tricks, and an additional opportunity to demo new features and functionality.

• Log-in information will be posted to the KLASUsers e-list and in the "Upcoming Webinars & Roundtables" article approximately one week prior to the roundtable.

2021 KLAS Users' Conference

Finally, we want to remind you that we're are in the process of planning an in-person 2021 KLAS Users' Conference (with the knowledge that we need to be willing to adapt and change depending on the state of COVID-19). At this time, the plan is for it to be held at Tennessee School for the Blind in Nashville from June 29-July 1, 2021. This will be our first biennial conference AND the first hosted by an Instructional Resource Center. Accommodations information will be available in the near future.

We sincerely thank Dr. Kathy Segers, Director of Accessible Instructional Materials and Outreach Services, Tennessee School for the Blind for being willing to host for 2021 KLAS Users' Conference. We look forward to working with you to plan an informative, inspirational, and rewarding experience for all our attendees. The Program and Logistics Committees are already actively meeting with the goal of bringing you a well-planned conference offering opportunities for sharing great ideas and learning new ways to use KLAS to help improve the services your organization provides.

Keystone is offering a two-day in-depth training, round-table, and user feedback opportunity for KLAS Instructional Resource Center / Instructional Materials Center Users. An agenda with full details of each day's activities will be available soon.

Note: Keystone reserves the right to cancel or reschedule.

Prerequisites for attendance:

• Attendee must have a KLAS Administrator role in their local system
• Attendee has authority to change records and policies for their KLAS system

KLAS IRC Symposium Dates & Times:

• Tuesday, October 29 - Wednesday, October 30, 2019
• Each day's sessions will run from 9:00 AM - 4:00 PM

KLAS IRC Symposium Agenda

IRC Symposium agenda updated as of October 14, 2019. Also, you must be logged-in to klasusers.com to access these documents.

• KLAS v7 IRC Symposium UPDATED Agenda - MS Word
• KLAS v7 IRC Symposium UPDATED Agenda - PDF

Cost:

• $300 for the two-day symposium
• Please make checks payable to Keystone Systems, Inc

Hotels & Airport Transportation Information:

• Travel Information - MS Word
• Travel Information - PDF

Transportation:

Please contact your hotel to arrange shuttle service to and from the airport.
Local transportation to and from the hotel to Keystone's offices will be provided.

Please contact Tracey Fye if you have any difficulty making reservations, or have any questions about accommodations.

Tracey Fye
Keystone Systems, Inc.
Email:
Phone: 1-919-782-1143 or 1-800-222-9711

Registration:

Please use the below Training Registration Form to indicate that you would like to attend.

To reserve your space please register before September 30, 2019.

Last week we updated you on how our Washington, New Mexico, and Kansas talking book libraries are faring as their staff and patrons continue to face the ongoing challenges of keeping themselves healthy and safe while operating during COVID-19. Today we want to bring you a similar update from Keystone. 

Since mid-March our staff has primarily been working from home and continues to do so. This would not have been possible without using our established VPN and VOIP services. These have allowed us to access necessary documents and information and continue seamlessly answering customer phone calls. We hope you have not seen a dramatic change in our customer support or development process other than the occasional dog bark or child interruption which I am sure we've all come to expect at this point. If you've had any degradation in service of any kind, please let us know ASAP so we can address it.

Also, this was the first year without a physical KLAS Users' Conference and we sincerely hope the online programming brought to you by your fellow KLAS Users and our Keystone staff have helped to keep you up to date on the latest happenings with Keystone and KLAS as well as continue to hear what you're fellow KLAS Users are up to. Speaking of these ongoing efforts, our next KLAS Users Roundtable will be held at 3:00 PM EDT September 17 and will focus on Virtual Programming for Patrons. More info will be forthcoming shortly. Keep an eye on the KLASusers listserv and our Webinars & Roundtables article for more info.

A new initiative we've undertaken is to move our planned September KLAS Administrators' Training online. For the first time, we will be offering this training for your staff members to be able to attend remotely, eliminating the need to travel to our office. We're revamping the schedule, rethinking the sessions offered, and talking through the best way to conduct this training so attendees can fully benefit from it. This first session will be kept to a small number of participants, so we can try to encourage the discussions and dialog that have made face-to-face Administrators’ Training so successful. The price per person for this online admin training is $600.00, but there obviously are no travel costs to incur. Please let us know if you may be interested in attending a future online KLAS KLAS Administrator Training session.

Hello everyone! Today, I'm bringing back (and updating!) a post from 2018. This is important info we want to make sure you know about and remember, so let's dive in...

Keystone, KLAS, & Accessibility

Easy access to all features and functions within KLAS has been integral to all phases of the design process since the first version of KLAS, and continues through our ongoing work developing the next generation of the program.

From our first library customer, North Carolina Library for the Blind and Physically Handicapped, Keystone has had a commitment to develop library software and provide support services for all of our users. Now that KLAS is installed and being used by nearly 2/3 of the network libraries that are part of the Library of Congress' National Library Service for the Blind and Physically Handicapped as well as a number of Instructional Resource / Materials Centers, we have a multitude of staff (as well as public catalog users) performing a multitude of tasks and requiring varying levels and types of accessibility. To help meet the needs of our users, Keystone offers some additional support and services. Examples include:

• Keyboard shortcut access to KLAS
• Testing and troubleshooting of assistive technology software in conjunction with KLAS
• Customized accessibility training for the workflow and AT used by a specific staff member
• Keeping accessibility in the forefront of design as we move toward developing new versions of KLAS

Keyboard Shortcuts

KLAS is fully navigable both by a mouse and by a keyboard. In fact, we have seen that it's faster to use a keyboard than a mouse when performing tasks such as entering a new patron or entering multiple subject codes to an item.

To help users learn KLAS-specific keyboard commands and shortcuts, we created a KLAS Keyboard Shortcuts Quick Reference Document. You can download it in either Word or PDF format from the "KLAS Keyboard Shortcuts" article.

Update: For those of you implementing Duplication service, make sure to check out the QuickRef - Duplication with AT document for all the Duplication-specific shortcuts! It's available on the Duplication Info page.

AT Testing and Troubleshooting

We do ongoing testing of various types of assistive technologies (AT) and their interaction with KLAS. If you are using AT with KLAS and find you are having trouble, please contact both your IT as well as our customer support staff. We may have seen the problem before with another user and already have a solution, or we may be able to help you figure out what's going on at least from the KLAS side.

Update: You may also want to grab the latest AT Reference Document and/or the QuickRef - Duplication with AT document from the Duplication Info page.

Accessibility Training

Another service we offer is assistive technology user training and workstation configuration. This service is for any staff member(s) that use assistive technology such as Jaws, ZoomText, WindowEyes, etc. It is a 5-day intensive one-on-one training session done at your staff person's workstation based on their job responsibilities and the adaptive technologies or software they use with KLAS. Please note, your staff member should already be familiar with and using the latest version of their preferred AT software, this training is specifically to configure it and KLAS to your users' specific workflow and needs. Please contact us for pricing and availability.

Designed for All from the Beginning

Accessibility is a core part of our design process. As we look toward developing the new KLAS features and functionality, our commitment to accessibility from the beginning continues. The consideration of how to make all of KLAS' screens easily navigable and all its features intuitively presented will benefit those both those who use AT as well as those who do not.

The PowerPoint presentations and recordings of the 2022 Online KLAS Users' Mini-Conference sessions held on Tuesday, May 3 and Wednesday, May 4 are now available. 

Tuesday, May 3

KLAS New Features for Libraries for the Blind & Print Disabled

• PowerPoint - NewFeatures-22-5-lbpd.pptx 

Keystone Updates

• PowerPoint - MiniUC2022_Keystone_Updates.pptx

KLAS New Features for Instructional Resource / Materials Centers

• PowerPoint - NewFeatures-22-5-lbpd.pptx

Wednesday, May 4

KLAS Users' Group Business Meeting

• PowerPoint - 2022_KLAS_Users_Group_Business_Meeting.pptx
• PDF - 2022_KLAS Users' Group Business_Meeting_Minutes.pdf

Training your new staff on KLAS and / or getting refresher training for staff who have been using KLAS awhile is a topic that comes up in conversations with our customers on a regular basis. Back in May of 2018, Katy posted "Training Support", a Key Notes blog post asking for input on ideas for how Keystone can support your staff training goals. Please take a few minutes to go back and review this post again and share your feedback about the proposed Keystone training ideas on the linked "Training: How do you do it and how can we help?" forum post.

But, also please take a few minutes to look at the questions she asked for your input on including:

1. How do you train your staff?
2. What materials do you already use or what materials would you like to have?
3. What are your needs or wants in terms of evaluation, continuing education, certification?

In addition, I would like to continue the conversation with these questions:

1. What are your favorite KLAS training resources and methods?
2. What have you found to be the most effective resource to train new staff? What challenges have you had?
3. How do you keep established employees up to date on new features and functionality in KLAS? What keeps you from doing continuing KLAS training?

Please take some time to share your thoughts and ideas on the "Training: How do you do it and how can we help?" forum post. I'd love for this thread to turn into a valuable place other KLAS Users' looking for KLAS training hints and resources can turn to.

The Program Committee and Keystone staff are excited to announce three upcoming opportunities to expand and share your knowledge of KLAS. The first will be an open Q&A session for our Instructional Resource Center users, the second is our next online KLAS Administrator Training session for Library for the Blind and Print Disabled staff, and the third is the upcoming 2024 KLAS Users' Mini-Conference.

2/15/2024 KLAS IRC User Q&A with Marion

On Thursday, February 15 at 3 PM Eastern / Noon Pacific we invite ALL KLAS Instructional Resource / Materials Center (IRC / IMC) users to join us for an open Q&A session with Marion, our resident IRC / IMC customer support guru. Do you have a question about a report or setting up a query, need to troubleshoot a WebOrder issue, or have a suggestion for how to improve IRC workflow? Marion will try to answer any and all questions posed to her during this session. If she can't, we'll be sure to take it back and get you a reply as soon as possible. Mark your calendar now, and join us there!

• Zoom Link: https://us02web.zoom.us/j/87243860587?pwd=TmFvSHpINkxmVUZXalBqVVlGRmYvZz09
• Dial-in for Audio: https://us02web.zoom.us/u/ki2f3Rw3C
  • Meeting ID: 872 4386 0587
  • Passcode: 932252

This free, online session is being offered via Zoom and will be recorded and posted to klasusers.com for later review and reference. Feel free to email questions / features you want demonstrated in advance to  or post them as a reply below.

Online KLAS Administrator Training

March 2024 KLAS LBPD Admin Training

Our next Online KLAS Administrator Training session for library for the blind and print disabled users will be held March 25-28, 2024. Admin Training is an excellent opportunity to get in-depth training on all the features and settings that can help KLAS better support your library, staff, and patrons. During Admin Training, Keystone staff will get down into the nitty-gritty of the Admin menu walking you through the many options for Duplication on Demand, the WebOPAC, Reports and Queries, and more! 

Admin Training costs $600 / person, is held on Zoom, and runs from 1:00-4:30 PM Eastern Time each afternoon. Also, session attendance is kept small so each person receives the individualized attention they need. If you are considering attending, please note you must have:

• A KLAS Administrator role in your local system
• Authority to change records and policies for your KLAS system

The Online Administrator's Training article includes more detail about the training structure and content as well as a link to the registration form.

KLAS IRC Admin Training

We know there is interest in scheduling another Instructional Resource / Materials Center KLAS Administrator Training session, but we also want to put it on the calendar for a time that works for you! At this time, we need a commitment from at least two users from separate IRCs to schedule a session. The best part about being one of those is: you get to help use choose when it will occur! Like KLAS LBPD Admin Training, training will occur across four afternoons and will be an in-depth look with Keystone Trainers into the the available KLAS Admin Features and Functionality you can use to support your IRC's workflow and service models. We know control files and security setting can be very overwhelming, which is why we offer this training. All interested attendees should have:

• A KLAS Administrator role in your local system
• Authority to change records and policies for your KLAS system

We invite you to review the Administrator’s Training – What to Expect article to help you decide if this is something you want to attend. Then, head over to the KLAS Administrator Training Registration Form linked in the Online Administrator's Training article to indicate such.

2024 KLASUsers' Mini-Conference

Our final upcoming online training opportunity is FREE and open to ALL KLAS USERS! This is your heads up to mark yourself as BUSY from 1:00-5:00 PM Eastern / 10:00 AM-1:00 PM Tuesday, May 14 and Wednesday, May 15.

Sessions will be presented and moderated by Keystone staff and other KLAS Users', held via Zoom, and offer IRC and LBPD-focused as well as general KLAS content.

Please reply to this article with topic suggestions and / or if you're willing to present or moderate.

2020 and 2021 were a challenging time for many of us, including our KLAS Users' Group Program Committee. Many members joined the committee with the intention of helping to plan an in-person conference. Then COVID happened, and we all came together to plan and execute a fully online conference instead. This shift meant evaluating and learning new software, preparing presenters for the new format, rethinking the conference schedule, and more! I am more than grateful to those who did this work. Understandably, when it came time to start planning content for this year, all but one committee member was ready for a break and stepped down from the committee.

In the past few months we've assembled a new team to plan ongoing content for our KLAS Users! Yesterday afternoon they met for the first time. Four new faces who have never served on a KLAS Users' Group Committee before, a new Users' Group Officer who is beginning their first term, and one seasoned Officer / Program Committee member are coming together to help bring you new webinars, online roundtables, and more in the next year!

2022 Program Committee Members:

• Jared Leslie, KLAS Users' Group Vice President & Program Committee Chair, Arizona Instructional Resource Center
• Michael Lang, KLAS Users' Group President & Former Program Committee Chair, Kansas Talking Book Library
• Lori Brown, Wolfner Talking Book and Braille Library (Missouri)
• Amanda Trawick, Alabama Regional Library for the Blind and Physically Handicapped
• Kate Kosior, South Dakota Braille & Talking Book Library
• Crystal Grimes, Oregon Talking Book and Braille Library
• Katy Patrick, Keystone Systems
• Drea Callicutt, Keystone Systems

1/25/22 Cataloging for Duplication Webinar

As their first piece of business, your new Program Committee scheduled a Keystone-presented webinar for Tuesday, January 25 at 2 PM Eastern / 11 AM Pacific. During this online training session, Katy Patrick will be discussing "Cataloging for Duplication" including handling withdrawn titles, updating new title records without physical copies coming in, and what eDocs are and where they come from. Mark your calendar now so you can join us Live! Connection information will be shared closer to the webinar.

What topics / presenters do you want?

Now, our newly reformed committee wants to ask: What kind of content you want? Is there a particular topic or presenter you'd like to hear about / from? Do you have something you'd like to present about, or are you willing to moderate a Roundtable or Birds of a Feather session? 

Comment on this post or send an email to any committee member to share your thoughts, requests, and input!