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Auto-adding Service Queues

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3 days 15 hours ago #1957 by patrick20k
I talked this up at the conference as "Coming Soon," and now it's here! For those who weren't there or who have forgotten in the shuffle afterwards: KLAS can now automatically create a corresponding Service Queue when you add specified Media to patron profiles.

This is an addition to the existing options of automatically Reserving a certain title or adding a specified Subscription (such as the library Newsletter) at the time that the Medium Profile is added to a patron's record. The Service Queue will be created using the settings on the patron's Profile.

I particularly recommend this for your Digital Serials medium (DS for most libraries). When subscribing a patron to their first serial, KLAS will require them to have the matching Medium Profile--but it's easy to forget to add the matching Service Queue. Why not save yourself the step?

This was included in 7.8.27, so if you are at the current release of 7.8.28 (or later, if you are reading this sometime in the future), you have access to this feature. To enable it, please contact Customer Support and tell us which media you want to automatically generate a Service Queue.
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