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KLAS Training: Continuing the Conversation

Training your new staff on KLAS and / or getting refresher training for staff who have been using KLAS awhile is a topic that comes up in conversations with our customers on a regular basis. Back in May of 2018, Katy posted "Training Support", a Key Notes blog post asking for input on ideas for how Keystone can support your staff training goals. Please take a few minutes to go back and review this post again and share your feedback about the proposed Keystone training ideas on the linked "Training: How do you do it and how can we help?" forum post.

But, also please take a few minutes to look at the questions she asked for your input on including:

  1. How do you train your staff?
  2. What materials do you already use or what materials would you like to have?
  3. What are your needs or wants in terms of evaluation, continuing education, certification?

In addition, I would like to continue the conversation with these questions:

  1. What are your favorite KLAS training resources and methods?
  2. What have you found to be the most effective resource to train new staff? What challenges have you had?
  3. How do you keep established employees up to date on new features and functionality in KLAS? What keeps you from doing continuing KLAS training?

Please take some time to share your thoughts and ideas on the "Training: How do you do it and how can we help?" forum post. I'd love for this thread to turn into a valuable place other KLAS Users' looking for KLAS training hints and resources can turn to.

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Keystone Systems, Inc.
8016 Glenwood Ave., Suite 200
Raleigh, NC 27612
800-222-9711