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OPAC UPDATE
- sbuchalter
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10 months 1 week ago #1651
by sbuchalter
OPAC UPDATE was created by sbuchalter
Something that should be done with OPAC. Items that have a down only status (and link to do so) should not have an "add to basket" button. We've had a lot of calls from customers who didn't know why they couldn't proceed when they clicked on it. (If the button can't be removed, maybe it can be grayed out?)
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- patrick20k
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- Technical Writer at Keystone Systems
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10 months 1 week ago #1652
by patrick20k
Replied by patrick20k on topic OPAC UPDATE
I've asked Development whether this is possible, but I do want to point out Download Only items can usually also be duplicated using a Scribe or Gutenberg, so most libraries will continue to allow patrons to submit requests for those titles.
I'll let you know if I find out that we can disable the "add to basket" function for Download Only titles.
I'll let you know if I find out that we can disable the "add to basket" function for Download Only titles.
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- sbuchalter
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10 months 1 week ago #1653
by sbuchalter
Replied by sbuchalter on topic OPAC UPDATE
Thanks Katy.
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- sbuchalter
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10 months 1 week ago #1654
by sbuchalter
Replied by sbuchalter on topic OPAC UPDATE
Would it be easier, if there was a line of text in heavy bold right above the download link? Something like "To download this title, click here. Do not put in basket. Do not check it out."
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- massbibliophile
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10 months 1 week ago #1656
by massbibliophile
Replied by massbibliophile on topic OPAC UPDATE
What is the rationale for not wanting people to check them out this way? Is it that titles on a request might just sit there?
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- sbuchalter
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10 months 1 week ago #1657
by sbuchalter
Replied by sbuchalter on topic OPAC UPDATE
The issue is that the user can put it in his/her basket but can't download it through checking out and get an error message.
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