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OPAC UPDATE

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3 months 6 days ago #1651 by sbuchalter
OPAC UPDATE was created by sbuchalter
Something that should be done with OPAC.  Items that have a down only status (and link to do so) should not have an "add to basket" button.  We've had a lot of calls from customers who didn't know why they couldn't proceed when they clicked on it.   (If the button can't be removed, maybe it can be grayed out?)

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3 months 6 days ago #1652 by patrick20k
Replied by patrick20k on topic OPAC UPDATE
I've asked Development whether this is possible, but I do want to point out Download Only items can usually also be duplicated using a Scribe or Gutenberg, so most libraries will continue to allow patrons to submit requests for those titles.

I'll let you know if I find out that we can disable the "add to basket" function for Download Only titles.

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3 months 6 days ago #1653 by sbuchalter
Replied by sbuchalter on topic OPAC UPDATE
Thanks Katy.

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3 months 5 days ago #1654 by sbuchalter
Replied by sbuchalter on topic OPAC UPDATE
Would it be easier, if there was a line of text in heavy bold right above the download link? Something like "To download this title, click here. Do not put in basket. Do not check it out."

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3 months 5 days ago #1656 by massbibliophile
Replied by massbibliophile on topic OPAC UPDATE
What is the rationale for not wanting people to check them out this way? Is it that titles on a request might just sit there?

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3 months 5 days ago #1657 by sbuchalter
Replied by sbuchalter on topic OPAC UPDATE
The issue is that the user can put it in his/her basket but can't download it through checking out and get an error message.
The following user(s) said Thank You: massbibliophile

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