KLAS UC 2018 Session Topic Brainstorming

1. My previous suggestion: Fundraising (Possible title: Show Me the Money. I think there was another suggestion mentioned that I can't remember, too.)
2. Serving Under-served Populations (i.e. languages, etc)
3. From the post-Conference surveys: Respondent wants topic on cartridge and container labeling (Multistate Centers providing fewer options for free labels and PCC is a change from specific/permanent labeling)
4. From the post-Conference surveys: breakout session for new employees

Should we look to repeat topics at different times like in previous conferences? Before we did it to allow everyone an opportunity to get the full experience and not miss anything.
Please comment on new thread created KLAS UC 2018 Offering Repeat Sessions

I am interested in a session on using the RS Queue. We haven't used it because we probably never really understood it, and the RAs didn't like it. Am I right in thinking that Braille Institute uses it to serve patrons on PCC? At least, PCC is why I am interested in RS Queue again. I'm just scared of it because I crashed our system the last time I tried to divide the queue.

I'm interested in outreach, especially outreach to staff in nursing homes and assisted living, and outreach staff in public libraries. I'm doing in-person visits, and could talk about that. We are looking for good examples of publications and flyers to be posted in these facilities, or handed out at health fairs, etc.
I'm also working on a database to track outreach--might be able to talk about that.
I'd also love to hear about how other libraries capture testimonials from patrons.

My apologies if this is a duplicate:
Where is our service is headed? Some libraries are testing PCC and MOCA to close the digital divide for patrons who don’t download. How fast are those changes coming? And what are libraries planning to do staff-wise and service-wise once we aren't shipping out all those individual books on cartridges? What is the role of the RA, and of KLAS, when the books are being downloaded wirelessly to the NLS player?

Hi Amy,

Kind of off subject from brainstorming. If you're still interested in using the RS Queue, I think NC may be one of the biggest, if not the biggest user of the RS Queue. We've been using it basically since its inception, many generations ago. I think it may have been developed based on our own needs in NC. Not sure of the full history. But It was there at least in KLAS version 5 and moved into version 7. One of the reason why we stayed with KLAS version 5 so long was partly because of how the RS Queue was implemented in how it was divided (Patrons vs Reasons). All this said, people are using it. We don't have PCC and still use it just fine. Yes, there will be lots of "reasons" in the queue when you first run it, if you haven't run it in a while. Once you get over this hurdle, I think you can then have some balance. Did I just sign myself up for another presentation? Oh well....

I wouldn't just classify this as an RA-focused session (although that's a good bucket to put it into). I would suggest that this is a topic of interest to catalogers and systems/automation librarians, as well. I handle all of these roles, in all of them it's good to have an understanding of how the system works with what you put into the patron AND the catalog record.

We also use the RS Queue daily - some RAs utilize it more than others.