800-222-9711

PIMMS FAQ - Terminal status

More
8 years 2 months ago #229 by nancy
Deceased in KLAS is equivalent to Deleted in PIMMS. Once a patron record is deleted in PIMMS, it cannot be resurrected. The work around right now is to add a new patron record and merge the old patron data in it.

Once you change a patron to deceased, you should not do any other updates to the record, like removing subscriptions or changing addresses. This will generate a resend error because the patron is marked as Deleted in PIMMS. Do any kind of record cleanup prior to making the change of status.

Please Log in to join the conversation.

Time to create page: 0.039 seconds

KLAS Users - Keystone Systems, Inc. logo

Keystone Systems, Inc.
8016 Glenwood Ave., Suite 200
Raleigh, NC 27612
800-222-9711