800-222-9711

2018 KLAS Users' Conference

  • 2018 Julie Klauber Award Finalists

    Keystone Systems and the 2018 Julie Klauber Award Committee are pleased to announce the two finalists for this year's Julie Klauber Award:

    • Janie Stanley, North Carolina Library for the Blind and Physically Handicapped
    • Nancy Reese, Idaho Commission for Libraries, Talking Book Service

    Congratulations to of each of you! You are a valuable asset to your library and your community. Also, thank you to everyone who took the time to submit a nomination.

    The recipient of the 2018 Julie Klauber Award will be announced in the near future.

  • 2018 Julie Klauber Award Nomination Form

    Keystone Systems wishes to recognize the support that volunteers and staff provide to their libraries each year. We do so with the Julie Klauber Award. Nominate your deserving staff member or volunteer using the below form. The 2018 Julie Klauber Award Nominations article contains more information on nominations guidelines, what the selected recipient receives, and who Julie Klauber was as well as her accomplishments.

    Award nominees should:

    • Work with KLAS in their daily job functions
    • Show an outstanding service to their library and / or their community in the spirit of Julie Klauber during his / her time with the library.
    • Appreciate and benefit from attending the KLAS Users' Conference.


    Nomination Deadline: Friday, February 16

  • 2018 Julie Klauber Award Nominations

    2018 Julie Klauber Award Nominations

    Keystone Systems wishes to recognize the support that volunteers and staff provide to their libraries each year. We do so with the Julie Klauber Award. Each library may nominate one staff member or volunteer. Please use the online Julie Klauber Award Nomination form to do so.

    Award nominees should:

    • Work with KLAS in their daily job functions
    • Show an outstanding service to their library and / or their community in the spirit of Julie Klauber during his / her time with the library.
    • Appreciate and benefit from attending the KLAS Users' Conference.

    The selected Julie Klauber Award Recipient will receive a trip1 to the 2018 KLAS Users' Conference in Boise, ID May 8-10.

    The finalists will be determined by a selection committee2. James Burts, Keystone Systems, will determine the winner after consulting the finalists' supervisors.

    Printable flyer and online award nomination link:

    Nomination Deadline: Friday, February 16

    Who was Julie Klauber and why is this award named after her?

    Valerie Lewis sent the below text in an email to the klasusers elist on January 24, 2011:

        It has been more than eight years since Julie passed away. Her name comes up every day.....truly, it does. I work with 5 other people who worked with Julie for many years. I sit in the office that was once hers. Her husband and sons are often in my home. I work with her husband Avery, to continue the important work that she and he started many years before I was lucky enough to meet them.

        Julie was a librarian, but more she was the truest advocate for access to library programs, services and materials for all, particularly people with disabilities.

        In addition to being the librarian for the sub-regional library that served Long Island, NY, Julie and her husband established a non-profit organization that provided information and referral resources for librarians, service providers and individuals living with disabilities.......long before and into the earlier days....of the internet.

        Julie spent truly all of her time making sure that people with disabilities had access to information.....all information. She created partnerships with local and national corporations that brought assistive technology to local libraries. She created library resources in alternative formats and worked with libraries and librarians across the country, to promote accessible library services.

        It has been my honor to be a member of the Julie Klauber Award Committee. It has given me the opportunity to read about lbph staff and volunteers who create new and innovative ways of making library materials, services and programs accessible to their patrons. Something still so difficult to do, even in these technologically advanced times.

        You may think that the daily practices and procedures of operating a library for the blind and physically disabled are hum-drum and nothing out of the ordinary, but think again. It is through the work and creativity of each and every member or your organization, that people with disabilities have access to information....something we treasure so dearly and take so for granted.

        On that note, we encourage you to think about how the wheels of your organization turn and who are the people turning it.

    With warm regards,
    Valerie Lewis, Director
    Long Island Talking Book Library

    2 2018 Julie Klauber Award Committee Members include:

    • James Gleason - Perkins Library
    • Kimberly Tomlinson, Wisconson Talking Book and Braille Library
    • Lisa Nelson - Utah State Library Program for the Blind and Disabled
    • Pepper Watson - Oklahoma Library for the Blind, Accessible Instructional Materials Center
    • Valerie Lewis - Suffolk Cooperative Library System Outreach Service Department / Advisory and Outreach Center
    • Sharon Ruda, Illinois State Library Talking Book and Braille Service
    • Teresa Kalber, Colorado Talking Book Library
    • Andrea Ewing Callicutt - Keystone Systems, Inc.
  • 2018 KLAS Users' Conference - Boise, ID (May 8-10)

    Dates: Conference sessions begin the morning of Tuesday, May 8 and end the afternoon of Thursday, May 10.  Registration: Online registration for the 2018 KLAS Users' Conference is now available! After you register for the conference, be sure to complete the separate breakout session registration.  2018 conference registration fees & deadlines:   Early Bird: $120.00 / person (on or before 1/31/2018) Full Registration: $145.00 / person (2/1/2018 – 3/30/2018) Late Registration: $170.00 / person (3/31/2018 – onsite) Conference Format: Each day attendees will have the chance to network with librarians who use KLAS, attend general sessions and choose from different types of breakout sessions including Workshops, Seminars, and Birds-of-a-Feather Discussions. The finalized conference agenda and daily schedule are now available for your planning convenience.     Accommodations: The conference hotels will be the TownePlace Suites by Marriott Boise Downtown and the Residence Inn by Marriott Boise Downtown which are across a parking lot from one another. Each is offering a special conference rate of $93.00 / night + 13% tax for all attendees. Online booking is now available. Be sure to book before April 9, 2018 to receive the conference rate.     Transportation:   Getting to Boise: The Boise Airport is served by major airlines including Delta, Southwest, United, American, and Alaska. Getting to the Hotel: Both the TownePlace Suites and the Residence Inn offer a complimentary shuttle from the Boise Airport to the hotel. Getting from the Hotel to the Conference Location: It is approximately a 0.5 mile walk from the hotels on relatively flat streets to the Boise Public Library Main Library. Local taxi services, Uber, and Lyft are also available to transport attendees to the library. Click here for walking directions with photos of the route. Custom Google Map for the 2018 KLAS Users' Conference which includes the Downtown Boise Public Library, conference hotels, restaurants near the library and the hotels,  and other recommended businesses and points of interest.    Local Information:  Getting to / around Boise during KLAS UC 2018 2018 KLAS Users' Conference Custom Map and Recommended Restaurants Boise Airport Boise Public Library Main Library Boise.org (Boise Convention & Visitor's Bureau) Top 10 Things to Do in Boise from TripAdvisor Downtown Boise Dining Downtown Boise Shopping

    The 2018 KLAS Users' Conference offers attendees three days of intensive networking and training opportunities with Keystone employees and other library administrators and staff who use KLAS. Why should you attend the 2018 KLAS Users' Conference?

    During the conference attendees participate in:

    • One-on-one discussions with colleagues and Keystone staff
    • General Sessions, Seminars, and Workshops led by Keystone instructors
    • Opportunities to provide feedback to KLAS developers
    • General sessions addressing new features and ways to use KLAS

    Host: The Idaho Commission for Libraries Talking Book Service will host the 2018 KLAS Users' Conference. All conference sessions will be held at the Boise Public Library's Main Library in downtown Boise.

    Conference Theme: Elevating LIBRARY! Services

    Conference Sessions Location:
    Boise Public Library Main Library
    715 South Capitol Blvd.
    Boise, ID 83702
    208-972-8200

    Before 10 AM you must enter the library through the Hayes Auditorium entrance. Also, please wear your conference badge so library staff can confirm that all persons entering before 10 AM are with the conference.

    2018 KLAS Users' Conference Custom Google Map

    Getting to / around Boise during the 2018 KLAS Users' Conference: airport shuttle info, walking directions with photos from the hotels to the library, & more

    2018 KLAS Users' Conference - Boise, ID (May 8-10)Dates: Conference sessions begin the morning of Tuesday, May 8 and end the afternoon of Thursday, May 10.

    Registration: Online registration for the 2018 KLAS Users' Conference is now available! After you register for the conference, be sure to complete the separate breakout session registration.

    2018 conference registration fees & deadlines:

    • Early Bird: $120.00 / person (on or before 1/31/2018)
    • Full Registration: $145.00 / person (2/1/2018 – 3/30/2018)
    • Late Registration: $170.00 / person (3/31/2018 – onsite)

    Conference Format: Each day attendees will have the chance to network with librarians who use KLAS, attend general sessions and choose from different types of breakout sessions including Workshops, Seminars, and Birds-of-a-Feather Discussions. The finalized conference agenda and daily schedule are now available for your planning convenience.

    Accommodations: The conference hotels will be the TownePlace Suites by Marriott Boise Downtown and the Residence Inn by Marriott Boise Downtown which are across a parking lot from one another. Each is offering a special conference rate of $93.00 / night + 13% tax for all attendees. Online booking is now available. Be sure to book before April 9, 2018 to receive the conference rate.

    Transportation:

    • Getting to Boise: The Boise Airport is served by major airlines including Delta, Southwest, United, American, and Alaska.
    • Getting to the Hotel: Both the Towne Place Suites and the Residence Inn offer a complimentary shuttle from the Boise Airport to the hotel.
    • Getting from the Hotel to the Conference Location: It is approximately a 0.5 mile walk from the hotels on relatively flat streets to the Boise Public Library Main Library. Local taxi services, Uber, and Lyft are also available to transport attendees to the library. Click here for walking directions with photos of the route.
    • Custom Google Map for the 2018 KLAS Users' Conference which includes the Downtown Boise Public Library, conference hotels, restaurants near the library and the hotels, and other recommended businesses and points of interest.

    Local Information:

  • 2018 KLAS Users' Conference Breakout Session Scheduling & Descriptions

    To register for breakout sessions:

    1. If you have not already, register for the 2018 KLAS Users' Conference.
    2. Review the scheduling and descriptions of breakout sessions in this article and / or in the 2018 KLAS Users' Conference Agenda & Daily Schedule and decide which ones you wish to attend.
    3. Complete and submit the 2018 KLAS Users' Conference Breakout Sessions Registration form.

    Breakout Sessions Scheduling:

    Birds of a Feather (BoaF), Workshop, and Hands-on Training sessions run concurrently.

    Birds-of-a-Feather (BoaF) sessions give participants the opportunity to exchange ideas in a group discussion setting. Topics range from making the most of KLAS features to exploring broader service-related ideas. These sessions are not formal presentations with slides or software demonstrations. Instead, the format is casual and open. Moderators launch the discussion and keep the conversation on topic. Participants are asked to come prepared to share and learn.

    Workshop sessions are presented by a Keystone and / or User presenter. Attendees are encouraged to ask questions throughout the session and may have limited opportunities to try the function or task on their own. These in-depth presentations of particular KLAS features and functions will demonstrate the cause and effect of employing different tools through the use of slides, live examples, and customer experiences.

    To participate in BoaF and Workshop sessions registration is not required, but is recommended. Please indicate which sessions you are interested in attending to help us with space planning.

    Hands-On Training sessions allow participants to use a workstation to explore a specific function, task, or feature in KLAS. After a brief introduction to the topic, participants will proceed through guided practice worksheets. Keystone trainers will be available to answer questions and provide feedback. Registration is required. Space in hands-on training is limited to 10 participants per session.

    When you register for breakout sessions, please prioritize the Hands-on Training sessions you want to attend. We make every effort to place you in one or two of your top choices. If all 10 slots are filled, waiting list order is determined by your registration request date. Session confirmations will be sent out after Friday, April 6. If you are not placed in a hands-on training class, you may choose to attend the BoaF or Workshop session scheduled for the same time. For space planning purposes, we ask you to indicate your preferences for these sessions as well.

            Birds of a Feather (BoaF)      Hands-on Training     Workshop 
    Tuesday 10:50 AM-Noon  KLAS Administrators  KLAS 102 Troubleshooting PCC
    Tuesday 3:50-5:00 PM Equipment Analyzing Your Circ Stats  New Features in KLAS
    Wednesday 10:50 AM-Noon 

    Instructional Resource / Materials Centers

     

    Circulation 

    Wrangling Your NLS Data    Using KLAS with Social Media
    Wednesday 3:50-5:00 PM  Readers Advisors  Using the KLAS Batch Manager to Run Reports  Training Your Staff from the Ground Up 
    Thursday 10:50 AM-Noon Outreach  Un-Packing Your WebOPAC   While You Were Sleeping: The Nuts & Bolts of Nightly 

    Birds of a Feather, Hands-on Training, and Workshop Session Descriptions:

    Tuesday 10:50 AM-Noon

    • KLAS Administrators BoaF
    • KLAS 102 Hands-on Training - A "second semester class" for newer KLAS users. You've gotten your feet wet and learned the basics. Ready for the next step? Find out what common profile settings really mean, learn some tricks for doing common tasks faster, and get up to speed in time for the more advanced break-out sessions.
    • Troubleshooting PCC Workshop - Has your library hit a roadblock in Patron Centric Cartridge implementation? Are you considering making the transition but need more information? Join us to delve more deeply into the work being done behind the scenes.

    Tuesday 3:50-5:00 PM

    • Equipment BoaF
    • Analyzing Your Circ Stats Hands-on Training - Tracked vs Consumable? Why does it matter what range of KLAS IDs to use? Keystone staff will help explain the terms, conditions, and the ins and outs of circulation.
    • New Features in KLAS Workshop - Want to learn more about one of the features Nancy quickly highlighted in the general session earlier? Come to this workshop to learn more details, see demonstrations and ask questions about the new features in KLAS since our last conference.

    Wednesday 10:50 AM-Noon

    • Instructional Resource / Materials Centers BoaF
    • Circulation BoaF
    • Wrangling Your NLS Data Hands-on Training - Tame your NLS data problems in this hands-on workshop. Round up missing MARC records to resolve BARD Load errors, and wrestle NLS subjects into local subject codes. Search PIMMS to find the source of those maverick patron transfers, and import herds of Has Hads(no re-keying required). Even if this isn’t your first rodeo, Nancy can show you how to save time and whip your database into shape.
    • Using KLAS with Social Media Workshop - The how to’s and the why’s of social media. What makes for good social media posts? Come hear one library’s experience using certain channels to build on its presence and create a regular feature for outreach and library news. Those who attend are welcome to share their own experiences.

    Wednesday 3:50-5:00 PM

    • Readers Advisors BoaF
    • Using the KLAS Batch Manager to Run Reports Hands-on Training Discover how easy it is to use KLAS’ Batch Manager to run reports when you need them and share them with others.
    • Training Your Staff from the Ground Up Workshop - How do you help someone learn to work in an LBPH? Is it any easier with a seasoned pro vs. a recent MLS graduate? What training resources are available to teach staff about their position and the technology they will be using such as KLAS? Come and hear how one library does it, and share your thoughts and ideas.

    Thursday 10:50 AM-Noon

    • Outreach BoaF
    • Un-Packing Your WebOPAC Hands-on Training - Perhaps your library is considering an upgrade to KLAS WebOPAC v4. Maybe you have made the switch, but you’re ready to spice it up with features like up-to-date news and staff picks. This session will guide you through the setup and configuration of your online catalog.
    • While You Were Sleeping: The Nuts & Bolts of Nightly Workshop - Would you like to demystify the nightly processes that aid in book selection? In this workshop, you will learn how to customize your settings and make periodic adjustments to better serve your patrons and increase circulation.

    Wednesday Afternoon Seminar Scheduling:

    Seminar sessions are presented by a Keystone and / or User presenter in a small group setting. Attendees are encouraged to ask questions throughout the session but only the instructor has workstation access. These in-depth presentations of particular KLAS functions or topics make use of slides, live examples, and customer experiences to explore the defined topic.

    To participate in these sessions registration is not required, but is recommended. Please indicate which sessions you are interested in attending to help us with space planning.

            Seminar 1       Seminar 2         Seminar 3
    1:30-2:25 PM Fundraising or "Show Me the Money!" Creative Community Collaborations in Outreach & Social Media Queue Up! Maximizing Your RS Queue
    2:35-3:30 PM KLAS PCC in Idaho Serving Underserved Populations KLAS KLEAN - Maintaining a Healthy Database

    Seminar Descriptions:

    Wednesday 1:30-2:25 PM

    • Fundraising or "Show Me the Money!"- Join us for a panel discussion where we will explore essential tools necessary to break down the challenges you face finding funding for your library and creative budgeting tactics to survive on limited means.
    • Creative Community Collaborations in Outreach & Social Media - Partnering with community organizations, libraries, and agencies to cross-market and expand your services can be fun, cost-effective, and beneficial. Learn about real examples of collaborative social media campaigns and outreach events. Share your experiences and brainstorm other ways to network and build partnerships in support of your library, your patrons, and your community.
    • Queue Up! Maximizing Your RS Queue - The Reader Services Queue can be a valuable tool to find patrons who need service. For instance, automated messages can be sent when nightly processes did not find enough books to send. While this is a helpful feature, you don’t even have to wait for KLAS to put the words in your mouth! Find out how to use the RS Queue to both capture those who slipped through the cracks and to personalize service for patrons in a multitude of ways.

    Wednesday 2:35-3:30 PM

    • KLAS PCC in Idaho - Experience the thrill of victory as the story of Idaho's PCC implementation is described and lessons learned are shared.
    • Serving Underserved Populations - Discuss best practices as it relates to reaching out to the underserved populations such as rural, young adult, children, and foreign language patrons within the Talking Books community.
    • KLAS KLEAN - Maintaining a Healthy Database - Could your database use some clean-up? Learn the best way to efficiently keep it accurate and accessible. How to purge old records, spot errors and other problems that could cause issues. A guideline for when to do things based on experience.
  • 2018 KLAS Users' Conference Breakout Sessions Registration

    To register for breakout sessions:

    1. If you have not already, register for the 2018 KLAS Users' Conference.
    2. Review the scheduling and descriptions of breakout sessions in the 2018 KLAS Users' Conference Breakout Sessions Scheduling & Descriptions article and / or in the 2018 KLAS Users' Conference Agenda & Daily Schedule and decide which ones you wish to attend.
    3. Complete and submit the 2018 KLAS Users' Conference Breakout Sessions Registration form.

  • 2018 KLAS Users' Conference Follow-up Survey

    You have been back in the office now for a couple months since the 2018 KLAS Users' Conference. Or, you didn't get to go or send someone to this year's conference. Yes, even you. We want to know how we can help get you or one of your staff to next year's or a future conference.

    Either way, we need your input to help us plan for the 2019 KLAS Users' Conference hosted by the Palm Beach County Library Talking Books Service in West Palm Beach, FL June 3-6!

    Please take a few minutes and fill out the 2018 KLAS Users' Conference Follow-up Survey. Share your thoughts about this year's conference now that you've had some time to mull them over and / or tell us what you want to see / discuss next year. We will do our best to incorporate your feedback as we plan future conferences.

    Survey Submission Deadline: Friday, August 31

    Gratefully,

    Keystone Staff and the KLAS Users' Group Conference Planning Committees

  • 2018 KLAS Users' Conference Keynote Speaker

    2018 KLAS Users' Conference Keynote Speaker

    Ramona Walhof, Author and Advocate


    Ramona Walhof’s life journey has been a full and varied one.

    She grew up in Iowa during the 1950's when there was no regional library for the blind. In 1960 the regional library opened at the Iowa Commission for the Blind and quickly became the largest in the nation. She majored in Russian and minored in French at Georgetown University and later received a certificate in education from Boise State University.

    Ramona worked in rehab from 1972-1984 and then went into business from 1984 through 2007. Employment included teaching Braille, sewing, and managing food service operations, including a bakery.

    Civic activities include president of National Federation of the Blind Idaho for over a decade, beginning Idaho’s BELL (Braille Enrichment for Literacy and Learning) program, serving on the United Way of Boise Board, and travelling to many states speaking about challenges for the blind and advocating for blind services, especially the National Library Service. A true advocate for Braille, Ramona has written articles and books, including editing The Power of Love, How Kenneth Jernigan Changed the World for the Blind, a compilation of articles by those who knew and worked with Kenneth Jernigan.

    Ramona is trying to slow down in order to spend more time with her children and four grandchildren and of course, reading.

  • 2018 KLAS Users' Conference Presentations & Handouts

    Below are the presentations and handouts our presenters and moderators have sent us to date from the 2018 KLAS Users' Conference. Please feel free to download, print, and / or electronically access these presentations and handouts at your convenience.

    Please be sure to login to download content. Thanks

  • Accommodations: Residence Inn & TownePlace Suites

    Accommodations: Residence Inn & TownePlace Suites

    2018 KLAS Users' Conference Hotels:

    Both hotels offer complimentary airport shuttle service on request, free parking, free hot breakfast buffet, free wireless, fitness room, and suite-style accommodations with fully equipped kitchens.

    Conference Rate:

    • A block of rooms has been set aside for each property at a special rate of $93.00/ night + 13% tax for all attendees.
    • The conference rate applies to the nights of May 7 - May 11, 2018.

    Both hotels are across a parking lot from one another and are approximately 0.5 mile walking distance on relatively flat streets from the Boise Public Library Main Library where all conference sessions will be held.

    Click here for walking directions with photos of the route from the conference hotels to the Bosie Main Library. Local taxi services, Uber, and Lyft are also available to transport attendees to the library.

    For your convenience, we also created a custom Google Map to help you navigate Boise during the conference which includes locations such as the conference hotels, Boise Public Library, restaurants near each, etc. The map will also be available in the conference app.

    Residence Inn by Marriott Boise Downtown / University

    http://www.marriott.com/hotels/maps/travel/boiid-residence-inn-boise-downtown-university/
    1401 S Lusk Pl
    Boise, ID 83706
    208-344-1200
    Room have exterior entrances. Room types available are single queen or single king studio suites. Full-size appliances are available in each suite. The Residence Inn offers a first-come-first-served free local shuttle service. Also, an outdoor seasonally open pool and year-round hot tub welcome guests to relax at the end of a long day.

    There are no longer any rooms available at the conference rate at the Residence Inn.


    TownePlace Suites by Marriott Boise Downtown

    Conference Rate Booking Deadline = Extended to April 16!

    http://www.marriott.com/hotels/travel/boits-towneplace-suites-boise-downtown
    1455 S Capitol Blvd
    Boise, ID 83706
    208-429-8881
    Rooms have interior entrances. Room types available are double queen or single king studio suites. $5 per hour bike rentals are available at the front desk. An indoor pool and hot tub are available to guests year round.

    There are no longer any rooms available at the conference rate at the TownePlace Suites.


    Accommodations: Residence Inn & TownePlace SuitesPlease contact Andrea Callicutt if you have any difficulty making reservations, or have any questions about accommodations.

    Andrea Ewing Callicutt
    Keystone Systems, Inc.

     

     

  • Coffee with Colleagues Menus

    Coffee with Colleagues Menus

    Tuesday, May 8

    Big Sky Breakfast Burrito

    • Hash browns
    • Scrambled eggs
    • Chorizo
    • Cheddar cheese
    • 12" tortilla

    Served with

    • Fruit tray
    • Salsa
    • Ketchup
    • Hot sauce
    • Sour cream
    • Coffee
    • Hot Tea

    Wednesday, May 9

    Big Sky Breakfast Buffet

    • Crisp bacon
    • Sausage links
    • Biscuits and country style gravy
    • Hash browns
    • Scrambled eggs with cheddar cheese
    • Fruit tray
    • Coffee
    • Hot Tea

    Thursday, May 10

    Breakfast Taco Bar

    • Hash browns with bacon and cilantro
    • Scrambled Eggs
    • Warm tortillas
    • Shredded cheese
    • Sour cream
    • Salsa
    • Fruit tray
    • Coffee
    • Hot Tea

    We also plan to offer additional items, for example, granola bars, yogurt, nuts, apples with peanut butter, etc.

     

  • FINAL UPDATE 4/30: 2018 KLAS Users' Conference Agenda & Daily Schedule

    FINAL UPDATE 4/30: 2018 KLAS Users' Conference Agenda & Daily Schedule

    The 2018 KLAS Users' Conference finalized Agenda and Daily Schedule documents are now available for your planning convenience in MS Word and .pdf formats. Register online now for the 2018 KLAS Users' Conference and join us in Boise, ID May 8-10.

    Also, don't forget to register for your choice of breakout sessions including birds-of-a-feather, seminar, workshop, and hands-on opportunities.

    Note: You must be logged into klasusers.com to access these documents.

    Finalized Conference Agenda Published: 4/30/18

    Finalized Conference Daily Schedule Published: 4/24/18

  • Getting to / around Boise during KLAS UC 2018

    Getting to / around Boise during KLAS UC 2018

    Getting to Boise:

    The Boise Airport is served by major airlines including Delta, Southwest, United, American, and Alaska.

    Getting to / from the Boise Airport:

    TownePlace Suites and the Residence Inn offer a complimentary shuttle from the Boise Airport to the hotel. These free shuttles pick up at the airport at the green curb. Also, be sure to schedule your shuttle ride back to the airport at your hotel's front desk.

    Getting from the Conference Hotels to the Boise Downtown Public Library:

    It is approximately a 0.5 mile walk from the hotels on relatively flat streets to the Boise Public Library Main Library where all conference sessions will be held. Local taxi services, Uber, and Lyft are also available to transport attendees to the library.Getting to / around Boise during KLAS UC 2018

    Before 10 AM you must enter the library through the William F Hayes Memorial Auditorium entrance. Also, please wear your conference badge so library staff can confirm that all persons entering before 10 AM are with the conference.

    For your convenience, we also created a custom Google Map to help you navigate Boise during the conference which includes locations such as the conference hotels, Boise Public Library, restaurants near each, etc. The map will also be available in the conference app.

    Walking directions from the conference hotels to the Boise Public Library:

    Exit your hotel's front entrance and walk down West Yale St. past Elmer's Diner.

    Turn left on South Capitol Blvd and stay on the same side of the street as Elmer's and Papa Joe's.

     Getting to / around Boise during KLAS UC 2018

    At the intersection of South Capitol and West Sherwood Street, just past the Tree City Juice and Smoothie Cafe, South Capitol Blvd will become South 9th Street.

    Keep going straight on South 9th Street as it splits to the left.

    At the intersection of South 9th Street and West Royal Avenue, cross to the other side of South 9th Street.

    To the right of the sidewalk that leads over the Ninth Street Bridge will be an entrance to the Greenbelt.

     Getting to / around Boise during KLAS UC 2018

    Follow the Greenbelt entrance down towards the river and cross the Ninth Street Pedestrian Bridge over the Boise River.

     Getting to / around Boise during KLAS UC 2018

    Follow the Greenbelt over the Pedestrian Bridge and through the Anne Frank Human Rights Memorial.

    You will see the Boise Public Library Building in front of you.

     Getting to / around Boise during KLAS UC 2018

    The entrance to William F Hayes Memorial Auditorium will be on the left side of the building as you face it.

    Enter the building through the Hayes Auditorium entrance.

     Getting to / around Boise during KLAS UC 2018

    Conference Custom Google Map

    For the convenience of our attendees, we've created a custom Google Map for the 2018 KLAS Users' Conference which includes:

    • Downtown Boise Public Library
    • TownePlace Suites
    • Residence Inn
    • Restaurants near the library and the hotels
    • Other recommended businesses and points of interest

    You will also be able to access this map in the conference app.

  • In case you haven't heard...

    In case you haven't heard...

    The 2018 KLAS Users' Conference is next week. Yeah, you probably have, but we thought we'd mention it anyway.

    f you aren't able to attend, but you want to follow along at home be sure to tune into Keystone's social media accounts on Facebook, Twitter, and LinkedInfor pictures and posts from the conference. Or, you can search for the hashtag "#KLASUC2018" which we will be using and encouraging all our conference attendees to use as well.

     In case you haven't heard...

     Also, please note that the Key Notes blog will be on hiatus next week while Katy and I are at the conference. But, we hope to come back with a ton of ideas for new posts, features for KLAS, and a ton of new information and tips and trick with you.

     

  • It's all in the details...

    It's all in the details...

    In the last two weeks, you may have noticed some new information about the 2018 KLAS Users' Conference available including:

    • Our Conference Agenda
    • A Daily Schedule
    • Keynote Speaker Information
    • Recommended Restaurants List
    • Custom Google Map for the conference

    And, there's more to come in the next few weeks including:

    • Breakout Sessions Registration
    • Welcome Reception Location & Entertainment Information
    • Pricing and on the recommended restaurants list

    The Conference Planning Committees, our local hosts, and the Keystone staff work hard to create a rich conference program and to provide our attendees all the information they need to making planning and participating in the conference as rewarding and easy as possible.

    But, you may not be aware of the nitty gritty that goes into planning and sharing the information included in each of these pieces of information.

    We usually try to start the planning process at least a year out. Our local hosts start contacting hotels, meeting, and reception venues. They call, we talk, we negotiate. They talk with me. They bounce dates, possibilities, and rates off the logistics committee. Then we call the hotel and venues back and start signing contracts. Then we can announce our conference location and accommodations information.

    About nine months out, the conference committees review the conference feedback forms and follow-up surveys to take into account any specific requests or feedback as we move forward with planning sessions, creating a schedule and creating an overall plan for the conference content. Both the program committee and logistics committees meeting monthly for the first few months. As specific conference sessions are submitted / identified, the schedule begins to take a more finalized shape, and speakers volunteer or are recruited we meet on a twice-monthly basis.

    At the same time, our logistics committee begins discussing possible caterers, reception entertainment options, transportation needs, etc. They keep meeting once a month until approximately 8-12 weeks before the conference. Then, it becomes every two weeks as well. That's because we start talking about what needs to be included in attendee packets, the conference app, where and when volunteers will be needed, and answer any final questions our local host has or ideas we may need feedback on.

    As each of these pieces come together, we create articles, documents, and information that are reviewed by our planning committees, our local hosts, and Keystone staff before they are shared with our attendees. But, if you think we can add any additional information to make your at the conference experience better, please let us know!

  • KLAS UC 2018 - Map & Recommended Restaurants

    2018 KLAS Users' Conference Map

    For the convenience of our attendees, we've created a custom Google Map for the 2018 KLAS Users' Conference which includes:

    • Downtown Boise Public Library
    • TownePlace Suites
    • Residence Inn
    • Restaurants near the library and the hotels
    • Other recommended businesses and points of interest

    You will also be able to access this map in the conference app.

    Recommended Restaurants


    The Idaho Commission for Libraries staff put together a list of recommended restaurants for attendees of the 2018 KLAS Users' Conference. Below is a downloadable version of the list. April 11 Update = Information about pricing and food type!

    Please let us know if you have any questions.

    Please be sure to login to download content. Thanks

  • KLAS UC 2018 Call for Presentations

    Call for Proposals Deadline Extended to Friday, December 8! Submit yours today!

    You’re doing great! You’ve got brilliant ideas and practices! Don’t keep it to yourself!

    Share your knowledge and expertise with colleagues from other libraries that use KLAS from across the country at the 2018 KLAS Users’ Conference May 8-10 in Boise, ID!

    The KLAS Programming Committee is now accepting interesting and creative proposals for general and breakout sessions for next year’s conference. We want to know about any new service initiatives your library is implementing, the innovative way you are using KLAS, or how you are motivating your staff and volunteers.

    Listed below are some of the popular topics captured on the KLAS Users’ Conference Follow-up Survey.

    Some possible session topics:

    • Circulation
    • Equipment
    • KLAS Navigation and Functionality
    • Outreach
    • Patron Centric Cartridges
    • Programming
    • Queries
    • Reader’s Advisory
    • Staff Training
    • WebOPAC/Web Ordering

    Proposal submissions should be emailed to Chandra Thornton ( ) and Andrea Callicutt () by Friday, December 8, 2017.</ br>
    Submissions must include:

    • Presenter’s Name & Contact Information (If submitting a group presentation, please list the program organizer / main contact.)
    • Session Topic
    • Working Title
    • Estimated session length
    • Brief Description of presentation including the main points to be covered
    • Also, do you feel the presentation would be better suited as a general or breakout session?

    Please contact Chandra Thornton or Andrea with any questions you may have.

    The 2018 KLAS Users' Conference Program Committee looks forward to reviewing your submissions!

  • Location: Boise Public Library Main Library

    Location: Boise Public Library Main Library

    The Idaho Commission for Libraries Talking Book Service will host the 2018 KLAS Users' Conference in Boise May 8-10. The library will partner with the Boise Public Library and use their Main Library facilities on Capitol Blvd to host all conference sessions.

    The library is a 0.5 mile walk on relatively flat streets from our conference hotels. Local taxi services, Uber, and Lyft are also available to transport attendees to the library. Click here for walking directions with photos of the route from the conference hotels to the Bosie Main Library.

    Before 10 AM you must enter the library through the Hayes Auditorium entrance. Also, please wear your conference badge so library staff can confirm that all persons entering before 10 AM are with the conference.

    Boise Public Library Main Library
    715 South Capitol Blvd.
    Boise, ID 83702
    (208) 972-8200

    Maps:

    • Google Map of the library's location
    • Custom Google Map to help you navigate Boise during the conference which includes locations such as the conference hotels, Boise Public Library, restaurants near each, etc. The map will also be available in the conference app.

    2018 KLAS Users' Conference Contacts

    Idaho Commission for Libraries Talking Book Service Contacts:

    Nancy Reese
    Phone: 208-334-2150
    Email:
    Sue Walker
    Regional Librarian
    Phone: 208-334-2150
    Email:

    KLAS Users' Group President:

    Craig Hayward
    North Carolina Library for the Blind and Physically Handicapped
    Phone: 919-733-4376
    Email:

    Keystone Contact:

    Andrea Ewing Callicutt
    Keystone Systems, Inc.
    Phone: 919-782-1143 or 800-222-9711
    Email:

  • Nancy Reese, 2018 Julie Klauber Award Recipient

    The Julie Klauber Award Committee and Keystone Systems are excited to announce Nancy Reese, Idaho Commission for Libraries, Talking Books Service, as our 2018 Julie Klauber Award Honoree. Congratulations Nancy! Your dedicated service to your patrons, staff, and community are an example of leadership and make you an incredible asset to your library. We look forward to honoring you and your work at the 2018 KLAS Users' Conference in Boise! On Tuesday, May 8, Nancy will be presented with the award during the Opening General Session of the conference. An official press release will be published prior to the conference on www.klas.com.

    Sue Walker, Library Consultant, Idaho Commission for Libraries, Talking Books Service, nominated Nancy. This is the nomination Sue submitted:

    Reason for Nomination

    Nancy has been the KLAS administrator for almost ten years. During that time she has helped to implement several new KLAS services such as DOD and the PIMMS transition. Most recently, she was instrumental in implementing the most recent iteration of Patron Centric Cartridge (PCC) that allows staff to assign multiple titles to users' cartridges remotely. Nancy worked intensively with Keystone staff to troubleshoot the software and with staff to train them to successfully use it. As a result, Idaho is one of the few libraries who are using this version of PCC. During the summer of 2017, three of Idaho's four Reader's Advisors retired. Nancy provided training to the new staff as well as ongoing support to maintain quality customer service during the transition period. She routinely provides reader's advisory as a backup to staff. Nancy has been an active member of the KLAS conference planning committee and readily shares her knowledge at annual conferences and individually as requested. Recognizing the importance of having the conference available regionally Nancy advocated to host the conference in Boise for several years and is working on the logistics committee to make the 2018 conference a success.

    Effect on Library

    Quality customer service is one of the Idaho Talking Book Service’s highest priorities. As a result, remaining on the cutting edge of technology that will improve user access to resources is very important. Nancy’s willingness to learn the capabilities of new technology and work to successfully implement it ensures Idaho residents’ access to resources will increase. In addition, helping Keystone successfully pilot new technology in one library makes it easier to implement in other libraries.

    Job Responsibilities

    As the KLAS administrator, Nancy works daily with KLAS to troubleshoot any issues, train staff, maintain quality customer service, and access to resources.

     

  • Top 10 Things at KLAS UC 2018 Katy & Drea are Excited About

    Top 10 Things at KLAS UC 2018 Katy & Drea are Excited About

    Did you know we've been posting new Key Notes blog posts for 10 weeks straight? In celebration of this and in anticipation of the upcoming 2018 KLAS Users' Conference, Katy and I decided to share our Top Ten list of what we're looking forward to at the conference.

    10. The once a year opportunity to see many of our customers / friends in person.

    9. Hearing Gary Eller's program and music at the Tuesday evening Welcome Reception.

    8. Getting together with our Instructional Resource Customers in IRC focused sessions to discuss their specialized workflows and features designed specifically for them.

    7. Hearing the creative ways you use KLAS to help you provide the books, magazines, and equipment your patrons want / need.

    6. Touring the Idaho Commission for Libraries, Talking Books Service on Wednesday evening.

    5. Getting ideas and suggestions from users for better KLASusers content.

    4. Listening to our Keynote Speaker, Ramona Walhof.

    3. The chance to do in-person training, helping you use KLAS better!

    2. Honoring Nancy Reese, this year's Julie Klauber Award Recipient, during our Opening General Session on Tuesday morning.

    1. Unveiling all of the exciting things we've been working on for the future of KLAS -- from PCC to the Browser-based UI, and a few surprises too!

KLAS Users - Keystone Systems, Inc. logo

Keystone Systems, Inc.
8016 Glenwood Ave., Suite 200
Raleigh, NC 27612
800-222-9711