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Are you getting your PIMMS error reports?

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4 months 3 weeks ago - 4 months 3 weeks ago #1631 by patrick20k
(Note: this report is for LBPD / Talking Book libraries only. IRCs and Others, you can skip to the last paragraph)
We've recently caught a couple instances of the PIMMS error report still being emailed to a user who had moved on from the library some time ago. Please make sure that someone at your library is receiving (and reviewing) this routine report. If no one is receiving it, you want to change who it goes to, or you just aren't sure: please let us know.

Getting the report and not sure what to do about it? Contact Customer Support with any PIMMS errors you aren't sure how to correct!

Finally, a general reminder: it's always helpful to let Customer Support know about staffing changes, so we can check for/redirect any reports a former staff member was receiving and disable their KLAS log-in for security. Thank you!
Last edit: 4 months 3 weeks ago by patrick20k. Reason: clarified target audience

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Keystone Systems, Inc.
8016 Glenwood Ave., Suite 200
Raleigh, NC 27612
800-222-9711