Our "Stars of Keystone's Staff" series includes some basic info and insight into one of our staff members. We hope these posts will provide you a look into who makes up our diverse, supportive, and knowledgeable staff.
This week's post shares some insider info about a member of our Executive Managment Team. Read on to learn something new about James...
Basic Stats:
Name of Staff Member: James Burts
Year Hired: 1992 (27 years ago) -- Yikes! That’s a long time!!!
Current Job Title: Executive Vice President, Lead dishwasher, Junior Assistant Gopher 2nd Class
Our release schedule for v7.7 uses the Agile methodology to push out smaller but much more frequent releases. And of course, big changes (like some of the back-end improvements to v7.7, the transition to Duplication Service, and the implementation of e-commerce) always result in unforeseen ripple effects, usually in the form of lots of bugs to fix and additional improvements that are needed.
All of this is to say that v7.7 has already seen a ton of updates in its first 6 months.
If you have a lot of catching up to do, no problem! Here are some tips:
Our developers have been very busy lately, implementing Gutenberg, ironing out eCommerce, and gearing up to start converting IRC / IMC customers to version 7.7, among other things.
But amidst all of that, we’re still listening for your feedback—and even relying on it more than ever!
So here are a few notes on how you are helping guide us forward.
Today was Day One of the KLAS IRC Symposium being held at Keystone's office in Raleigh, NC. There are eight IRC / IMC staff members from five different states attending the Symposium with the goal of learning more about using and administrating KLAS from Keystone trainers, helping to provide feedback on future KLAS features and funcitonality, and networking with other IRC KLAS users to share tips and tricks.
Scenes from our first IRC Sympoisum:
Our small training room is set up waiting for attendees to arrive.
Last week, Nancy and I were in Louisville for the 2019 American Printing House for the Blind Annual Meeting. On Thursday morning, we had an excellent two-hour meeting with a number of IRC / IRC staff members who use KLAS. We spent time sharing things that have happened with Keystone as a company, updates to our hosting services, communications efforts, new customers, and new IRC focused features added to KLAS in the last year.
Thank you to everyone who attended, offered input on future KLAS development, asked questions about current features, provided feedback, and shared your experiences and expertise with your colleagues.
While there, we also had an opportunity to tour the InSights Art Show, offer timeslots for one-on-one support, attend the opening session and reception, and catch up with folks we usually only see at APH.
Today, I want to share some photos I took during the conference and links to the presentation we shared at the meeting.
