It's March 2021. By mid-month last year, all of Keystone's staff started working remotly full time for an undetermined amount of time. Personally, I never thought I'd still be working in my home office across the desk from my husband a full year later! We made changes to how we met as a staff, set expectations for communications and interactions with our coworkers and customers, and started writing blog posts with tips & tricks about remote work with KLAS and how users might continue to serve patrons.
We intially thought we'd be back sometime early that summer. When that no longer seemed likely, we began making adjustments to how we offer KLAS Admin Training, helped more libraries move to Duplication on Demand, and shared a blog series from libraries about the impact of COVID on their operations. Check out the COVD-19 Keynotes Blog Posts to Date from July 2020 to see the intial ones we wrote and those authored by KLAS Users.