klasusers.com logo

Key Notes Blog

Bringing you weekly posts on conference planning, happenings at Keystone, or how better to put KLAS to work for you!

WebOPAC Browse Page

A couple weeks ago, we took a look at the WebOrder Help page, so this week I’m putting the WebOPAC Browse page in the spotlight.

Anything that you can search for in the catalog can be listed on the Browse page as a pre-defined search, and while the Recent and Popular titles are a good start, there are a lot more options! These pre-defined searches can help patrons who aren’t sure what to search for or where to start, draw attention to lesser-used parts of your catalog, or host a “Staff Picks” search—allowing your reader advisors to easily share their favorite reads.

The Browse page is a great way to help your patrons any time day or night, without them needing to call for suggestions.

So have a look, and don’t forget to visit the WebOPAC Browse forum thread to share what your library uses, ask questions, or show off your OPAC!

Read more: WebOPAC Browse Page

It's all in the details...

In the last two weeks, you may have noticed some new information about the 2018 KLAS Users' Conference available including:UC-2018-Facebook-Post

And, there's more to come in the next few weeks including:

  • Breakout Sessions Registration
  • Welcome Reception Location & Entertainment Information
  • Pricing and on the recommended restaurants list

The Conference Planning Committees, our local hosts, and the Keystone staff work hard to create a rich conference program and to provide our attendees all the information they need to making planning and participating in the conference as rewarding and easy as possible. 

But, you may not be aware of the nitty gritty that goes into planning and sharing the information included in each of these pieces of information.

Read more: It's all in the details...

KLAS "USERS" Conference

You have heard Keystone staff say it before, and you'll likely hear us say it again.

"It is the KLAS Users' Conferenece."

Today, I want to take the opportunity to recognize those users who have already contributed greatly to the logistical and programming for the 2018 KLAS Users' Conference. This conference is based on feedback and suggestions we receive from your survey responses, ideas brought up during conference calls, what you request and what you are willing to present and coordinate.

Read more: KLAS "USERS" Conference

WebOrder Help Page

Have you updated your WebOrder Help page lately?

When we set up WebOrder for an Instructional Resource / Materials Center, we also create a Help page with a Frequently Asked Questions (FAQ) section and room for downloadable documents (such as a How-To). However, it’s easy for the information on this page to fall out of date as changes are made to your WebOrder setup. Plus, we usually don’t know what questions your users are asking!

You can contact Keystone anytime to request updates to your help page, and I will be happy to put them in for you. In addition to adding and / or updating FAQs, we can also host any documents you want to add to the Help page as downloads. Users must be logged in to access the page, so this may be a good way for you to share forms, tutorials, or other information with them.

Below is a list of questions for which we already have answers.

Have a look through, review your Help page, and then email ks7 or visit the WebOrder Help Page forum thread to let us know what you need added to your WebOrder FAQ!

Read more: WebOrder Help Page

Patron Holds

Welcome to the Key Notes blog, where we will be bringing you weekly posts on conference planning, happenings at Keystone, or how better to put KLAS to work for you!

We’re kicking things off with a discussion on putting patrons “On Hold.” KLAS offers a number of different ways to halt or pause service to a patron, including:

  • Main Status types
  • Media Status types
  • Blocks

Each of these options works a little differently, offers different benefits, and may work better for some situations than for others. Bear in mind—NONE of these will affect a patron’s BARD account, as there is currently no direct communication between KLAS and the NLS BARD servers. 

Are there situations where you like to use one method over another? 
How do you like to document the reasons or end dates for patron holds? 
Do you have questions or need some help navigating the best workflow for a particular situation?

Review your options below, then visit the Patron Holds forum thread and join the discussion!

Read more: Patron Holds