Key Notes Blog

Bringing you weekly posts on conference planning, happenings at Keystone, or how better to put KLAS to work for you!

Tips for dealing with klasusers.com FOMO

Details: Category: Key Notes; Last Updated: Tuesday, 20 March 2018 16:26; Published: Tuesday, 20 March 2018 16:01; Written by Andrea Callicutt

Definition of FOMO
plural FOMOs
informal : fear of missing out : fear of not being included in something (such as an interesting or enjoyable activity) that others are experiencing

Keep Calm and Say No to FOMO

Do you have klasusers.com FOMO?

Well, here are some tips to make sure you see all the latest articles and posts...

WebOPAC Browse Page

Details: Category: Key Notes; Last Updated: Tuesday, 13 March 2018 17:15; Published: Tuesday, 13 March 2018 17:14; Written by Katy Patrick

A couple weeks ago, we took a look at the WebOrder Help page, so this week I’m putting the WebOPAC Browse page in the spotlight.

Anything that you can search for in the catalog can be listed on the Browse page as a pre-defined search, and while the Recent and Popular titles are a good start, there are a lot more options! These pre-defined searches can help patrons who aren’t sure what to search for or where to start, draw attention to lesser-used parts of your catalog, or host a “Staff Picks” search—allowing your reader advisors to easily share their favorite reads.

The Browse page is a great way to help your patrons any time day or night, without them needing to call for suggestions.

So have a look, and don’t forget to visit the WebOPAC Browse forum thread to share what your library uses, ask questions, or show off your OPAC!

WebOrder Help Page

Details: Category: Key Notes; Last Updated: Tuesday, 27 February 2018 18:52; Published: Tuesday, 27 February 2018 13:56; Written by Katy Patrick

Have you updated your WebOrder Help page lately?

When we set up WebOrder for an Instructional Resource / Materials Center, we also create a Help page with a Frequently Asked Questions (FAQ) section and room for downloadable documents (such as a How-To). However, it’s easy for the information on this page to fall out of date as changes are made to your WebOrder setup. Plus, we usually don’t know what questions your users are asking!

You can contact Keystone anytime to request updates to your help page, and I will be happy to put them in for you. In addition to adding and / or updating FAQs, we can also host any documents you want to add to the Help page as downloads. Users must be logged in to access the page, so this may be a good way for you to share forms, tutorials, or other information with them.

Below is a list of questions for which we already have answers.

Have a look through, review your Help page, and then email ks7 or visit the WebOrder Help Page forum thread to let us know what you need added to your WebOrder FAQ!

It's all in the details...

Details: Category: Key Notes; Last Updated: Tuesday, 06 March 2018 16:39; Published: Tuesday, 06 March 2018 16:39; Written by Andrea Callicutt

In the last two weeks, you may have noticed some new information about the 2018 KLAS Users' Conference available including:

And, there's more to come in the next few weeks including:

Breakout Sessions Registration
Welcome Reception Location & Entertainment Information
Pricing and on the recommended restaurants list

The Conference Planning Committees, our local hosts, and the Keystone staff work hard to create a rich conference program and to provide our attendees all the information they need to making planning and participating in the conference as rewarding and easy as possible.

But, you may not be aware of the nitty gritty that goes into planning and sharing the information included in each of these pieces of information.

KLAS "USERS" Conference

Details: Category: Key Notes; Last Updated: Wednesday, 21 February 2018 15:49; Published: Tuesday, 20 February 2018 18:08; Written by Andrea Callicutt

You have heard Keystone staff say it before, and you'll likely hear us say it again.

"It is the KLAS Users' Conferenece."

Today, I want to take the opportunity to recognize those users who have already contributed greatly to the logistical and programming for the 2018 KLAS Users' Conference. This conference is based on feedback and suggestions we receive from your survey responses, ideas brought up during conference calls, what you request and what you are willing to present and coordinate.