- Category: Key Notes
- Last Updated: Tuesday, 07 May 2019 20:46
- Published: Tuesday, 30 April 2019 18:42
- Written by NC - Craig
Here’s the latest Notes from The Scribe for April 2019.
We are now Live on Version 7.7 and into a couple of upgrades.
When we last left you were just on to the Live Version of 7.7. Now we've had some updates and some issues were addressed. We are into at least our 4th iteration of updates and we've been live with full service to patrons since March 18.
First off, I'm happy to report that if you run into an issue it gets corrected pretty fast!!! There are some new tools for more accurate tracking of issues as they occur which allow Keystone to go right in and fix them. It's pretty impressive how fast some things can get resolved. I will tell you that the more detail you can provide, including screenshots, time of day and what you were doing when things happened makes things go much better.
Now onto the patrons and their experience...