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Key Notes Blog

Bringing you weekly posts on conference planning, happenings at Keystone, or how better to put KLAS to work for you!

Managing Temp Titles

Hey Instructional Resource Centers: Do you keep on top of your Temp Titles? 

WebOrder has the ability to create a Temp Title, allowing requestors to quickly add items to a Material Request even though it is not in your catalog. However, users may sometimes add Temp Titles for items that already have a record, or for items you are not able to provide.

We recommend that you routinely review the Temp Titles attached to incoming Material Requests. The attached document has a suggested workflow for doing so.

You'll note that it refers to a saved query. If you don't know about saved queries yet, get in touch--they're a great feature! Already know about saved queries and just need a little help setting up this one? We can do that, too.

Have a look through the How-To and email or call Ks7 if you need help.
Then, sound off on the Managing Temp Titles thread: how do you handle your Temp Titles? 

Read more: Managing Temp Titles

Tips for dealing with klasusers.com FOMO

From Merriam-Webster.com:

Definition of FOMO
plural FOMOs
informal : fear of missing out : fear of not being included in something (such as an interesting or enjoyable activity) that others are experiencing

Keep Calm and Say No to FOMO

Do you have klasusers.com FOMO?

Well, here are some tips to make sure you see all the latest articles and posts...

Read more: Tips for dealing with klasusers.com FOMO

It's all in the details...

In the last two weeks, you may have noticed some new information about the 2018 KLAS Users' Conference available including:UC-2018-Facebook-Post

And, there's more to come in the next few weeks including:

  • Breakout Sessions Registration
  • Welcome Reception Location & Entertainment Information
  • Pricing and on the recommended restaurants list

The Conference Planning Committees, our local hosts, and the Keystone staff work hard to create a rich conference program and to provide our attendees all the information they need to making planning and participating in the conference as rewarding and easy as possible. 

But, you may not be aware of the nitty gritty that goes into planning and sharing the information included in each of these pieces of information.

Read more: It's all in the details...

WebOPAC Browse Page

A couple weeks ago, we took a look at the WebOrder Help page, so this week I’m putting the WebOPAC Browse page in the spotlight.

Anything that you can search for in the catalog can be listed on the Browse page as a pre-defined search, and while the Recent and Popular titles are a good start, there are a lot more options! These pre-defined searches can help patrons who aren’t sure what to search for or where to start, draw attention to lesser-used parts of your catalog, or host a “Staff Picks” search—allowing your reader advisors to easily share their favorite reads.

The Browse page is a great way to help your patrons any time day or night, without them needing to call for suggestions.

So have a look, and don’t forget to visit the WebOPAC Browse forum thread to share what your library uses, ask questions, or show off your OPAC!

Read more: WebOPAC Browse Page

WebOrder Help Page

Have you updated your WebOrder Help page lately?

When we set up WebOrder for an Instructional Resource / Materials Center, we also create a Help page with a Frequently Asked Questions (FAQ) section and room for downloadable documents (such as a How-To). However, it’s easy for the information on this page to fall out of date as changes are made to your WebOrder setup. Plus, we usually don’t know what questions your users are asking!

You can contact Keystone anytime to request updates to your help page, and I will be happy to put them in for you. In addition to adding and / or updating FAQs, we can also host any documents you want to add to the Help page as downloads. Users must be logged in to access the page, so this may be a good way for you to share forms, tutorials, or other information with them.

Below is a list of questions for which we already have answers.

Have a look through, review your Help page, and then email ks7 or visit the WebOrder Help Page forum thread to let us know what you need added to your WebOrder FAQ!

Read more: WebOrder Help Page