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Key Notes Blog

Bringing you weekly posts on conference planning, happenings at Keystone, or how better to put KLAS to work for you!

Strategies for the APH Census

Hey, IRC/IMCs, do you feel ready for the APH Census? Wait, come back, no need to run for the hills just yet!

We know this is a big project for you all, and we want to help make it as painless as possible, as well as ensuring that you have all the accurate information you need.

Right now, we support two approaches to getting the census info: generating forms for the districts to fill out and return, or an all-online approach via WebOrder. Read on for more info!

If you want to know more or talk through which approach might be best for you, call or email Customer Support at This email address is being protected from spambots. You need JavaScript enabled to view it..

Read more: Strategies for the APH Census

KLAS Service Queue Sneak Peek

Keystone's developers are working hard to add the duplication queue functionality to KLAS to support Scribe's high-capacity cartridge duplication-on-demand workflow. This development also serves as the basis to support KLAS' integration with the Gutenberg duplication system. In the future, it is possible the Service Queue may also be the basis for integration with NLS' wireless delivery of content. So, without further ado, here's a sneak peek of the new KLAS Service Queue Tab:

What is the KLAS Service Queue Tab?

The Service Queue Tab displays an ordered list of Reserves, Requests, Author Likes, and other profile based titles selected for a patron who will be served by Scribe.

What does the Service Queue Tab do?

The KLAS Service Queue Tab does the same type of title selection that nightly currently does for autoselect patrons. Rather than assigning those autoselected titles to a patron, it will send them to the Service Queue. The Service Queue is a list of titles to be included on a patron's cartridge. It lists all possible titles that could be sent to the patron by Scribe in sequence. If there are more title listed than will fit on a cartridge, the next title after a cartridge is full will be the first title of the following duplicated cartridge sent.

What does the Service Queue Tab look like?

Read more: KLAS Service Queue Sneak Peek

Please pardon our dust: Part 3

Our last "Please pardon our dust" update was in early August, but the renovation work here at Keystone is still ongoing. We are nearing the end of phase 2 of the project, and hope to soon begin phase 3 and see the light at the end of the tunnel.

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In phase two, the east side of the building was 95% completed allowing folks on that side of the building to move back into their offices and cubes. The west side of the building (including Tracey, Mark, and all of our customer support team) then got to pack up and move into temporary space in our large training room.

Workmen have been busy in our project room, conference room, and the customer support area pulling down old ductwork and network cabling from the ceiling, installing all new ductwork, ceiling tiles and cabling, painting the walls, and installing new flooring and carpet. This is essentially done, and the movers come back this Friday to help move everything back. The last phase of the renovations will include our front lobby area and breakroom. Stay tuned! In the meantime, here's a couple photos from the last couple of months. 

Read more: Please pardon our dust: Part 3

APH KLAS Users' Meeting Highlights & Updates

Hello, IRCs and IMCs!

I hope you were able to join us at the KLAS IRC / IMC Users' Meeting at the 150th APH annual meeting, but if not, we’ve got you covered. Read on for a couple highlights, and info on where to find more.

KLAS IRC / IMC Installs by State

Map of KLAS IRC Installs by State

Read more: APH KLAS Users' Meeting Highlights & Updates

Notes From The Scribe

Hi all,

Notes from The Scribe is an attempt to share our experiences, here in North Carolina, with Duplication on Demand for patrons, using a newly developed high capacity duplication system called The Scribe. There's been lots of buzz about this system since the 2018 Users' Conference. Those of you who attended the conference got a little taste of things and may have heard about how we got to the creation of this system. Those who couldn’t be there, this is a bit of our story. My hope is to make this a more regular posting going forward so we can check in with y’all on how things are going. Please forgive some of the length, there's lots to say. Even more than what I could fit in this article. I promise some pretty pictures along the way to help ease some of the reading. Here’s a bit of our story.

Notes from The Scribe

Read more: Notes From The Scribe