13:05:24 From AZ1A - Erin Pawlus : Hmm...where's Columbo? 13:05:36 From Josh Easter -SD1A : Reacted to "Hmm...where's Columbo?" with 😂 13:08:42 From FL1G Group : DUO? 13:17:23 From John Carpenter : I believe Duo is used for two factor authentication so there is likely a SSO being used as well. Please reach out to ks7@klas.com and we can get the integration discussion started! 13:18:16 From FL1G Group : Thank you John and Katy. 13:24:15 From gblake - NY2A : Is this something we can turn on and off ourselves, or do you have to do it? 13:35:59 From FL1G Group : A SUN! 13:46:40 From AZ1A - Erin Pawlus : Not sure if this was discussed, but what is the ETA on patrons being able to interact with their own Service Queue (instead of requests/reserves)? 13:46:56 From markel.crumpler : is the auto add service queue, is that something that will automatically enable through an update or is there something we need to do on our end 13:48:19 From WA1A Traci Timmons (she/her) : Can you say a little more about the NLS application integration? Would this be something that would automatically complete fields in a new patron record, for example? 13:48:21 From Stephanie Wambaugh, MI1A : Can you talk about what the patron activity report will do for NLS? 13:49:08 From MO1A-Verhonda Winters : Is there a need to keep staff that no longer work with us in the list on batch manager screen? 13:49:34 From Shawn Lemieux : I would also like to hear the answer to Stephanie W's question 13:49:38 From OR1A Jen Robinson : Reacted to "Is there a need to keep staff that no longer work with us in the list on batch manager screen?" with ❤️ 13:49:43 From OR1A Jen Robinson : Removed a ❤️ reaction from "Is there a need to keep staff that no longer work with us in the list on batch manager screen?" 13:49:54 From OR1A Jen Robinson : Reacted to "Not sure if this was discussed, but what is the ETA on patrons being able to interact with their own Service Queue (instead of requests/reserves)?" with ❤️ 13:50:34 From rcisneros : Is there a possibility for KLAS / Gutenberg to print mailing cards for equipment, headphones and other locally produced material 13:50:44 From Josh Easter -SD1A : Replying to "Not sure if this was discussed, but what is the ETA on patrons being able to interact with their own Service Queue (instead of requests/reserves)?" and also interactivity with BARD wishlists in the future to integrate with NLS wishlists and be able to do in KLAS 13:50:56 From OR1A Jen Robinson : Reacted to "and also interactivity with BARD wishlists in the future to integrate with NLS wishlists and be able to do in KLAS" with ❤️ 13:54:59 From Donna.Scales CA1A : Replying to "Not sure if this was discussed, but what is the ETA on patrons being able to interact with their own Service Queue (instead of requests/reserves)?" I'm hoping there will be a way to decline a new patron if we find they are already in our system as a patron? 13:56:19 From OR1A Jen Robinson : That's why we just do "snapshots" using the Status Summary for Active Patrons 13:56:34 From Josh Easter -SD1A : Reacted to "That's why we just do "snapshots" using the Status Summary for Active Patrons" with 👍 13:56:57 From AZ1A - Erin Pawlus : Reacted to "and also interactivity with BARD wishlists in the future to integrate with NLS wishlists and be able to do in KLAS" with ❤️ 13:59:07 From Shawn Lemieux : thank you 14:00:42 From AZ1A - Erin Pawlus : Pro tip...disable accounts but also remember to suspend the staff account in KLAS. I admit I sometimes forget the second part and then there's a surprise cartridge duplicated or something. 🙂 14:00:57 From WA1A Traci Timmons (she/her) : Reacted to "Pro tip...disable accounts but also remember to suspend the staff account in KLAS. I admit I sometimes forget the second part and then there's a surprise cartridge duplicated or something. 🙂" with 👍 14:04:23 From Laurenne Teachout/NY2A : Reacted to "Pro tip...disable ..." with 👍 14:04:24 From FL1G Group : Will the 2nd account be deleted so the name only comes up. 14:08:28 From FL1G Group : Reacted to "Will the 2nd account..." with 👍 14:08:55 From rcisneros : It would be nice if the new records are compared in the database for potential duplicates, names, email etc 14:09:22 From Josh Easter -SD1A : Replying to "It would be nice if the new records are compared in the database for potential duplicates, names, email etc" yes birthdates too 14:09:34 From NY2A Kimberly Scofield : Reacted to "It would be nice i..." with 👍 14:09:36 From rcisneros : Reacted to "yes birthdates too" with ❤️ 14:09:38 From MN1A - Dan Malosh : Reacted to "It would be nice if the new records are compared in the database for potential duplicates, names, email etc" with 👍 14:09:42 From Josh Easter -SD1A : Reacted to "It would be nice if the new records are compared in the database for potential duplicates, names, email etc" with 👍 14:09:44 From NY2A Kimberly Scofield : Reacted to "yes birthdates too" with 👍 14:12:28 From FL1G Group : Thank you so much Keystone Staff for everything! 14:12:44 From rcisneros : Thank you 14:12:51 From CO1A - Teresa Kalber : Thank you, Katy. 14:12:56 From FL1G Group : Reacted to "Thank you, Katy." with ❤️ 14:12:56 From Tiff Bowers (she/her), Talking Books : Thank you, Katy! 👏