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PIMMS FAQ - Terminal status

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7 years 6 months ago #229 by nancy
Deceased in KLAS is equivalent to Deleted in PIMMS. Once a patron record is deleted in PIMMS, it cannot be resurrected. The work around right now is to add a new patron record and merge the old patron data in it.

Once you change a patron to deceased, you should not do any other updates to the record, like removing subscriptions or changing addresses. This will generate a resend error because the patron is marked as Deleted in PIMMS. Do any kind of record cleanup prior to making the change of status.

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