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The 2019 KLAS Users' Conference will include breakout sessions throughout the conference. While registration isn't required to attend any of the sessions, we do ask for you to indicate which you are interested in attending for space planning purposes.

All breakout sessions are now included in the conference Overview schedule and Agenda. Also, this article includes a description of each type of breakout session, a schedule of sessions by day, descriptions of each session, and a registration form.

Descriptions of Breakout Session Types

Birds of a Feather Sessions (BoaF)

BoaF brings attendees together around a facilitator. These sessions help make molehills out of our mountains and provide guidance through the thorniest topics. If no one answer is to be found, you will surely find support, good ideas, and camaraderie while you work together.

Workshop Sessions

Workshop sessions are presented by a Keystone and / or User instructor in a small group setting. Attendees are encouraged to ask questions throughout the session and may have limited opportunities to try the function or task on their own. These in-depth presentations of particular KLAS features and functions will demonstrate the cause and effect of employing different tools through the use of slides, live examples, and customer experiences. Registration is not required but is recommended. Space is limited by the number of classroom seats.

Seminar Sessions

Seminar sessions are presented by a Keystone and / or User presenter in a small group setting. Attendees are encouraged to ask questions throughout the session but only the instructor has workstation access. These in-depth presentations of particular KLAS functions or topics make use of slides, live examples, and customer experiences to explore the defined topic. Registration is not required but is recommended. Space is limited by the number of classroom seats.

Breakout Sessions Schedule & Descriptions by Day

10:50 AM-Noon Tuesday

  • BoaF: KLAS AdministratorsThis casual session gives participants a chance to share practical KLAS admin tips and learn from colleagues.
  • Workshop: Interpreting KLAS Error Messages - Is that a connection error? Is there something wrong with your record? Don't panic! Error messages are inevitable when using any program, and once you get to know them they can actually be helpful. Learn what to look for when you get an error in KLAS.
  • Workshop: Tips & Tricks for Reader Advisors - Reader Advisors are front and center when it comes to patron service. Learn how to help your patrons effectively and efficiently, keep up with your collection, and even be ready for a duplication service model.

3:50-5:00 PM Tuesday

  • BoaF: Readers Advisors
  • Workshop: Handling Foreign Language Materials - Being able to provide foreign language materials is great... but how can you make sure you are serving your foreign language readers effectively? Learn tips, tricks, and traps to watch out for when handling foreign language materials.
  • Workshop: KLAS New Features – Want to learn more about one of the features Nancy quickly highlighted in the general session earlier? Come to this workshop to learn more details, see demonstrations and ask questions about the new features in KLAS since our last conference.

10:50 AM-Noon Wednesday 

  • BoaF: IRCs & TBLs - Brainstorming Ways to Partner
  • Workshop: Writing Accessible Instructions - Drafting instructional literature with universal language – come learn how! This session will demonstrate how to wordsmith with language that is useful to everyone, and won’t make those with disabilities feel singled out.
  • Workshop: Making Friends with KLAS Statistics - How to retrieve and interpret statistics to deliver high-quality service and demonstrate it to stakeholders.

1:00-1:55 PM Wednesday Seminars

  • Seminar 1: Hits & Misses: A look at programming for those with disabilities - A breakdown of programs recently offered by GLASS and Wolfner Library. Successes, failures, and challenges of creating and maintaining programming for all ages will be covered. The presentation will also offer troubleshooting for common (and uncommon) issues that may arise with creating programming. We will also discuss the important role KLAS plays in assisting with program planning.
  • Seminar 2: Duplication on Demand Petting Zoo - Whether you're confused about what exactly a Scribe is, in the final stages of choosing a duplication hardware solution, or even on the waiting list for a Gutenberg: this session is for you! Drop in to see your duplication options up close, compare and contrast, and ask questions of the Keystone experts.
  • Seminar 3: Reporting on Reports - All the patrons, all the titles, all of the things – how can you keep them straight? Over the years your colleagues in the KLAS Users Group have been working with Customer Service to put together reports on everything from A to Z. Come to get ideas, and share yours! 

2:05-3:00 PM Wednesday Seminars

  • Seminar 1Talking Book Service Ambassadors: Benefits, Challenges & Examples - Outreach is a necessary function of our work and presents many opportunities for both innovation - and for pitfalls. The ABLE Library of Vermont added a work-placement intern to our service model in 2019 with the dual goal of skills-training and establishing a patron-ambassador for the library and its services. This presentation functions as a case study to help other libraries determine the benefits and challenges of paid work-place interns.
  • Seminar 2Duplication on Demand Petting Zoo - Whether you're confused about what exactly a Scribe is, in the final stages of choosing a duplication hardware solution, or even on the waiting list for a Gutenberg: this session is for you! Drop in to see your duplication options up close, compare and contrast, and ask questions of the Keystone experts.
  • Seminar 3:  Curating Your KLAS Catalogue - Is your KLAS catalogue a work of art or an Etch A Sketch? Find out how to achieve the best possible automatic service and increase the circulation for your collection with a well-maintained cataloging module. Learn about creating local subjects, highlighting staff picks, improving online searchability, merging headings, cleaning up title records, and more.

3:50-5:00 PM Wednesday 

  • BoaF: Outreach
  • Workshop: Training Your Support Staff - Are you responsible for educating new staff and “seasoned” staff on all things KLAS? Are you looking for creative and innovative ways to help staff retain the information your teaching? Join Sarah Smedley as she shows you how to be more impactful as a dynamic trainer.
  • Workshop: KLAS New Features – Want to learn more about one of the features Nancy quickly highlighted in the general session earlier? Come to this workshop to learn more details, see demonstrations and ask questions about the new features in KLAS since our last conference.

10:50 AM-Noon Thursday 

  • BoaF: Circulation
  • Workshop: The Volunteer Experience: How to grow and retain your auxiliary staff - Whether you have 1 or 100 volunteers there is always a need for more help. This session will focus on recruiting new volunteers, successfully managing them, KLAS training, and patron confidentiality. Be prepared to discuss the challenges and rewards of using volunteers in your organization.
  • Workshop: Excel at KLAS: What can you do with KLAS & Excel? – You probably know that you can export all kinds of KLAS tables to Excel... but what do you do with them after that? Take your querying and reporting data to the next level with Excel formulas and pivot tables. (Basic Excel familiarity recommended)

KLAS UC 2019 Breakout Sessions Registration

Registration for breakout sessions is now open.

You must be registered for the 2019 KLAS Users' Conference prior to registering for pre-conference or breakout sessions.